Grand Rounds is your personal healthcare assistant. Services include simplifying
complex healthcare information and making it easily accessible to you, finding
high-quality doctors in your area, and providing second opinions from top
Listed below are our top recommendations on how to get in contact with Grand Rounds. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Grand Rounds. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Grand Rounds, Inc.
I love the idea of this service. Unfortunately it has not delivered due to slow and problematic scheduling and poor communication. I literally am on week 3 of trying to schedule and appointment with the doctor that I found the referral for. I have spent more time going through the Grand Rounds team than if I had just called them no provider and made the appointment myself. I have asked the team to escalate my case and provide an update but realistically I’m not sure what they can really do at this stage. Ended up scheduling myself (took 5 minutes). Very disappointing follow up and poor performance. There is no point in using a service that takes so long to go the one thing they are supposed to do.
Whenever I try to look up doctors it says “sorry not able to provide a recommendation right now because of a error in our system. Also doesn’t let me look at my plan.
I miss the old app. They pretend to help you but they don’t do much, I think is because they hear my foreign accent. They don’t give you options unlike the other app my insurance was using.
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