Be My Eyes

Be My Eyes Software


Company Name:

About: WheelsEye is an investment in logistics-tech startup.
Headquarters: Gurgaon, Haryana, India.

 
  2023-12-18

Be My Eyes Overview


What is Be My Eyes? Be My Eyes is a free app that connects visually impaired individuals with a global community of volunteers and company representatives who can lend their eyesight and support with everyday tasks. The app is available 24/7 and in more than 185 languages. Users can sign up to get free visual support with tasks like reading small print, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. Volunteers can also sign up to answer calls from a person in need.



Features


- Free app that connects visually impaired individuals with volunteers and company representatives

- Available 24/7 and in more than 185 languages

- Users can get free visual support with everyday tasks

- Volunteers can answer calls from a person in need and help with tasks like reading home appliances, product labels, matching outfits, navigating technology, and more

- Specialized Help feature allows users to get on-demand video customer support from company partners for more complicated tasks

- Awards include the 2020 Dubai Expo Global Innovator, 2018 Dr. Jacob Bolotin Awards winner, 2018 AbilityNet Accessibility Award winner, and 2017 World Summit Awards winner for Inclusion and Empowerment.



Official Screenshots


         


Product Details and Description of



Need a pair of sharp eyes? Or have some sight to lend? Be My Eyes is a simple, free tool to see the world better, together. Be My Eyes connects you with a global community of volunteers and company representatives who are ready at a moment’s notice to help you see – to lend their eyesight and support with everyday tasks. FREE. GLOBAL. 24/7. Be My Eyes is a multi-lingual support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today! Sign up to get free visual support with tasks like reading small print, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help. If you have eyesight you want to share, sign up as a volunteer and answer calls from a person in need! Tasks are usually completed in just a few minutes, and if you’re busy there’s no need to answer – someone else will get it. HOW IT WORKS: 1. Anyone 17 or older may sign up as a user or volunteer. 2. Calls are connected based on daytime timezone and language. Average wait time is about 15 seconds. 3. When a call is answered, a live one-way video (two-way audio) is initiated, allowing volunteers or company reps to see what’s in front of the user’s camera and provide verbal support. Note: Specialized Help availability varies by region and company opening hours. WHAT CAN VOLUNTEERS HELP YOU WITH? • Reading home appliances • Reading product labels • Matching outfits and identifying clothes • Help in the kitchen • Reading digital displays or computer screens • Navigating TV or game menus • Operating vending machines or kiosks • Sorting music collections or other libraries • Picking jewelry or crafts WHAT CAN YOU DO WITH SPECIALIZED HELP? • Web and Computer Technology • Health and Beauty Products • Banking and Finance • Nonprofit Organizations • More WHAT’S NEW: • We’ve just reached 3 million volunteers! Thank you for making Be My Eyes the biggest community support micro-volunteering platform ever. SELECTED AWARDS: • 2020 Dubai Expo Global Innovator. • 2018 Winner of the Dr. Jacob Bolotin Awards at the NFB National Convention. • 2018 Winner of AbilityNet Accessibility Award at the Tech4Good Awards. • 2017 Winner of World Summit Awards - Inclusion and Empowerment.




Top Reviews

By austinnray

Wonderful Concept

I love having this app on my phone. While I have only received two calls in the last 6 months (I was too late to answer my first call, but successfully answered the second call today!), it’s still amazing that I was able to help someone with something so small; something the rest of us take for granted every day. Today a woman called asking if I could help her adjust her thermostat. When she pointed the camera, it was a little low. I asked her to hold the phone up a little, and then I was able to see the thermostat clearly. Her heat was set on 70°, so she counted the buttons up to 75° and I let her know she had successfully turned her heat up. She said she didn’t need anymore help and thanked me for helping! I told her she was welcome and to have a great day. She was very sweet and I was glad I got to help:) A lot of these reviews seem to forget this app is for the visually impaired. It isn’t about how many calls you get to answer, or how great you feel because you volunteered. This app is designed to help those who need it. I think it’s wonderful that so many people volunteer, regardless of the number of people that need help.

By Heatherhoff

Such an amazing service

I have been a member about 6 months. I was the first to answer a call for the first time about a month ago. That gentleman was new to the app and just wanted to try it out and ask some questions. Today I received a call where a woman had three pairs of tights, and needed to know which were blue, brown, and black. It was easy to help her and she seemed very grateful. As someone with RP but who still has very functional vision, it is so rewarding to be able to offer assistance. I have seen negative reviews from others that were frustrated they rarely got calls, and were never the first to answer. It was five months before I was actually able to help someone, so just stick with it. I think it is also helpful to remember this isn't about you, it's about the person that needs assistance. Basically you have nothing to lose by being a member, and eventually will be able to assist someone. I am glad there are services like this out there for me when I need help someday.

By Cloudnauert

More of this less if that

I love having this app on my phone and think it’s a great way to help! I am always willing to help whoever calls with whatever it is they need as my sight is something I often forget about being a blessing to have and to think how scary it must be to not have sight makes me want to ease that fear, even if just a little! The apps like these!, the ones that truly make things better for others, are not often found and it would be such a better place if we were able to ha e more apps like theses as it can serve as a reminder to be grateful for what we do have and to remember that when we think it’s the worse it actually is worse for others and it can put a little nudge in your ear that says, “seriously?” Here I am complaining about this when there’s people that will never know what the sky looks like, or the color of rain! It’s very humbling and rewarding all at the same time! Thanks for this reminder and opportunity!





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