Contact SpotAngels Parking Gas Support

A couple of years ago, this app was amazing. Over the last couple years it has sadly become pretty much useless - notifications haven’t worked for me for over a year (have been in touch with developers about it multiple times, but it just won’t notify me like it used to. All I get these days is a notification every time I park, saying ‘you’ve parked in an area with restrictions’, and that’s it). It often doesn’t remember my last parking location (also never used to be a problem). I never get the 15/30 min warnings anymore. And now, after a couple years or the app working less and less well, they are now charging for anything other than the most basic functions (which don’t work anymore). Really hoping another developer takes this idea and runs with it, in a reasonably-priced app. Really miss SpotAngels working well - I probably would have paid a couple years ago, but there’s no way I’d pay for this app now. I’ve waited a year or so for it to work properly again, will likely delete it soon.

I heard about this app and thought, “wow what a life saver” and it seemed to be too good to be true. Turns out. It is. I booked a parking lot for my weekend in the city. I show up to the lot, which was impossible to find as it ended up being down a car-width-wide alleyway I drove around in circles trying to find, and spoke to the attendant who then sent me away because the lot was “full”. I reached out to SpotAngels directly and explained the situation asking to be refunded. They told me the lots are who charge you for the bookings not them so to reach out to them directly for a refund. After literally weeks and almost 10 attempts to contact the lot, I haven’t heard a thing from anyone let alone come close to a refund. I reached out to SpotAngels again and they told me that if I don’t hear back from them to go ahead and contest the charge from the lot with my bank as there’s nothing they can do to refund me. Use this app if you want to lose money.

Yesterday, Wednesday, I walked outside to my car and to my surprise that was the ticket on the window. On Tuesday evening I park my car, and I forgot to check the alternate side, my mistake. When going back to double check I received a notification saying alternate side is Thursday. So I went back inside, my mistake again. The street I was on was not a small street where both sides are close together, it’s a wide street with 2 way traffic and much room to spare. This is the entire function of this feature on the app, the developer has told me this does not work in New York City or California, which is half or more it’s market. Basically app doesn’t work for what it was built to do. The app does ask for you to confirm your location, which I thought was just to confirm that you are at this area, not to confirm your exact coordinate location. If that’s the case, you don’t need this gps feature , as you have to check anyway.