Firehouse Subs App Software
Company Name: Firehouse Restaurant Group, Inc.
Firehouse Subs App Overview
What is Firehouse Subs App? Firehouse Subs app is a loyalty program that rewards customers for their purchases at Firehouse Subs. The app allows users to earn points for every dollar spent, which can be redeemed for free food rewards such as subs and upgrades. Additionally, users can order and pay in-app, find Firehouse Subs locations, and refer friends for bonus points.
Features
- Earn 1 point for every $0.01 spent at Firehouse Subs
- Redeem points for free food rewards such as subs and upgrades
- Get a free large drink for signing up
- Get a free medium sub on your birthday
- Manage rewards account
- Order and pay in-app
- Find Firehouse Subs locations
- Refer friends for bonus points
- Points earned are based on pre-tax post-discount amount spent
- Rewards cannot be combined with other rewards, discounts, or offers
- Contact [email protected] for help
- Continued use of GPS running in the background can decrease battery life.
Official Screenshots
Product Details and Description of
Welcome to Firehouse Subs! Use our app to earn food rewards on your purchases, order from Firehouse, find locations, and more! Available for all US locations (excluding Puerto Rico). Earn 1 point for every $0.01 you spend at Firehouse Subs, and save up your points to redeem free food rewards for subs, upgrades, and more! Download this app to: + Get a FREE large drink just for signing up + Get a FREE medium sub on your birthday + Manage your rewards account + Order and pay in-app + Find Firehouse Subs locations + Refer friends for bonus points How to: 1. Sign up in the app for a Firehouse Rewards account. 2. Enter your phone number at the register every time you visit Firehouse Subs, or order via app to automatically earn points. 3. When you have enough points for a reward, it will turn yellow. 4. Tap on the reward you want to activate it, then enter your phone number next time you order to redeem the reward, or redeem when checking out in the app. Points earned are based on the pre-tax post-discount amount spent. Rewards cannot be combined with other rewards, discounts, or offers. Need help? Contact [email protected]. **Continued use of GPS running in the background can dramatically decrease battery life.
Top Reviews
By hoodrat91910
Firehouse Promptly Fixed My Reward Points Issue! Bravo!
UPDATED REVIEW: Firehouse Subs Customer Service promptly fixed the issue with my reward points balance. They had offered Triple Points this past Sunday, April 14. However, when I ate there on that day, I only received the standard amount of points. I sent an email to them with a screenshot showing the points that I received. They promptly credited my account with the remaining points that I should’ve gotten. I really appreciate this excellent customer service! Thank you very much, Firehouse Subs! You guys and gals rock! Along with having the best sandwiches in town, you now have the best customer service! ORIGINAL REVIEW: Late last week I received an email from Firehouse Subs saying that this past Sunday, April 14th would be Triple Points Day at all Firehouse restaurants. I went there for lunch and placed my order as usual. Delicious as always! When I got home and checked my account, I did NOT receive triple points as promised. Instead, I received the standard amount of points. When I tried to submit a message/complaint through their app using the form they provide in the app, it kept glitching and would close out before I was able to send the message. Very buggy. So do I get the triple points or not? By the way, I’m a long-time customer and fan of Firehouse Subs – I currently have over 60,000 points in my rewards account.
By AmazinFan
Well organized, easy to use
Very simple process to scan receipt and collect rewards points. Very easy to search menu, customize food options, place order and pay. Everything works perfectly every time. When picking up order at store process is easy and quick. Staff is professional, friendly and cheerful. Paying in store for online order is also quick and easy. Orders are always correct and food is always great.
By Countrygirlmandy
Good luck
When the app was working for me it was great. For the past few months it has not longer worked for me and I have lost access to my points and been unable to redeem any of my points or even know how many points I had. I tried calling my local store since I frequent it so often they know me on a first name basis and I’ve emailed support more than once without resolve. As of today I will no longer support the app and will choose another lunch destination.
