Contact CSR 2 Support

The game overall is fine, but the constant ads to buy this or this gets annoying. Especially since after tier 2 it is almost impossible to do extremely well in the game without buying something. Like the events that are based off of cars that you already have a slim chance of winning then tell you that you have a 5x chance of winning is complete bs, just a way to try and get you to spend more of your money into this pay to win game. It gets frustrating when you have only like four cars to choose from when you beat a boss. Then there are like maybe five other cars you can buy with stupid amounts of gold, again pay to win. Then the rest of the cars for that tier, which are usually about 10 to 20 cars that you pull from silver and gold crates, which you have like less than 2% chance of winning a vast majority of the time, even from the gold crates, which I have yet to use since that system is broken as well. Natural motion is a company that only makes its money off of people that actually have enough money to consistently buy what they are selling! If they make this game just have more ways to get things that usually require money to efficiently get, I will give a much better review. Based off the story and crews and just the amount of cars, not to mention the good graphics for a mobile game, this game would be an easy five-star by itself. But it’s not because this game is so insanely play to win. Natural Motion just fix that problem.

I, like others have had the same issue with purchasing the “Super Nitrous” and not getting what I paid for. Customer support is a joke with them. They took a whole week to respond with a pre-written message stating it’s not a guarantee that you will win, which is true and nowhere states that it will give you a win, just an advantage. But when the car has all upgrades except stage 6 body and almost all fusion parts installed, it should be safe to assume you will win the race, but no even with perfect start and all perfect shifts the car ran SLOWER than without Super Nitrous. I let that go after seeing Customer Service was going to do nothing about it. Don’t bother wasting money on keys because once you get the car you really want you will be broke and living in a cardboard box, and then they will just release another car that’s better so you have to buy more keys. Which let’s be honest you’re already broke and homeless from buying keys for the first car you wanted so now you’re going to have to collect cans to make money to buy the new car! Oh but wait! Now that you collected 10,000 cans and bought the new car, there’s a new one! Pretty soon you run out of cans to collect and resort to stealing copper to sell at scrap just to get that new car... But for real this game is a joke when it comes to customer support. They will do and say anything to resolve themselves of responsibility.

The game is fun to pass time with. The challenges are very unfair in my opinion. Showdown races should be matched properly. First of all don’t restrict what car you can use. Then you do restrict the car to be used (in my case a legends car that is maxed to stage 5 parts) but since it is a legends car that I can’t complete because they have app issues with the legends races I can’t get it into my regular garage to be tuned. Then you put me up against their 5 cars running low 10s while I am stuck with my tier 3 car running 17s. There is no way to beat that. I have complained several times about this with nothing happening other than being told we are working on a fix. Here is 100 coins (that does nothing for me to advance). The. They tell me that no further conversations will be had about this issue. That’s cool push me off to the side great customer support. I would be willing to spend money in the game if I had some thought that I might advance in the game. But with they way have have things set up it’s not going to happen. Everything you buy is a gamble. Why would I spend money for parts to a car that I don’t even own in the game. The app designers really need to step it up a lot to make this a more successful app in my opinion. Make it a game that can be beaten. Not a game that you make one step forward and then 10 steps back. I give it a little more time then I will probably delete the game again if they don’t fix some things.