Now introducing the SHEIN mobile app! Everything you love about our site, now at
your fingertips. SHEIN is a fun, ultra-affordable online shopping platform
featuring styles for women, men, kids, curve, plus over 20,000+ styles including
dresses, tops, swimwear, shoes and accessories.
Are you having issues? Select the issue you are having below and provide feedback to SHEIN.
By Tracy 2 months ago
I've recently paid the subscription for shein club, I tried to download the app and now it won't let me. What can.i do please? tia
By James Jerome Martey 2 months ago
Anytime I try to check out, I get the “network error, try again later feedback” Any help?
By Lalli 5 months ago
Keeps getting network error when trying to place order Been like this for 2 weeks
By Huong 5 months ago
Hi My iPad screen does not rotate to landscape when I’m using SHEIN…. Will only orientate to portrait. My screen is NOT rotation locked All other applications work just fine, without any rotational issues Huong
By Louise Mcwilliam 7 months ago
Trying to return some items keeps saying cookies to large?
By Nothando 8 months ago
I can't track my order in my SheIn app
By P 8 months ago
Return page and help/support page etc..not able to load “400 Bad request”? Request header or cookie too large??
By Donna 9 months ago
My screen is frozen on get more diamonds and asking me to subscribe with email
By Donna 9 months ago
My screen is frozen on get more diamonds and asking me to subscribe with email
By Lizelle van der Nest 1 year ago
My tracking does not want to show. I made a payment and still have not received an email. I am worried
By Angela Walker 1 year ago
Your website keeps crashing and very very slow
By Elaine 1 year ago
I’m looking at products and adding to my cart and the site constantly crashes. Says reload I reload same thing happens. I’ve spent hundreds on this site and I’m sick of the problems
By Elli 1 year ago
I try to go to my wishlist and it says there’s nothing there yet when I go to my bag it has stuff with a heart on it why is it acting like this?
By Judy 1 year ago
when shopping at Shein - screen suddenly darkens and you cannot click on anything - only page thru and cannot select anything
By Mildah 1 year ago
I am trying to add on my chart but the products are not opening, is there any method i can use to purchase
By Faramarz 1 year ago
Greetings I want to download Shein app thorough my App Store. But couldn’t do that. System says this app is not working in your country or region. I am at Abu Dhabi, UAE. What can I do now? Is this app working in Abu Dhabi?
By Esinath 1 year ago
My account is saying it’s suspended and I don’t know why?
By aaliyah 1 year ago
tried checking the app today to see the update on where my products were and it keeps saying i have no connection, every other app works perfectly fine except for shein and i’m very confused.
By Ify 1 year ago
Hello, my shien app isn’t working. It keeps saying there’s no connection when my connection is perfectly fine.
By Lupe 1 year ago
i’m trying to add things into my cart but it won’t let me👁👄👁
By Debra dubcan 1 year ago
Website and app just goes off line frequently in uk
By Latoya Long 1 year ago
Hi my Shein app is currently not working.
By Likho 1 year ago
My app freeze when selecting the province
By Mary Warrington 1 year ago
Hi,my shien app is not working,it seems as if it's about to open and then shuts down I've not had this problem before,could you please let me know what the problem is, Kind regards,
By MOKGADI JULIA MOKETLA 2 years ago
Shein fashion shopping online app is unable to install
- Not able to leave reviews without ordering
- Takes time for package to arrive
- Risk of not getting something nice for the money paid
- Difficulty logging into account
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Complete guide to troubleshoot SHEIN app on iOS and Android devices. Solve all SHEIN app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shein Group Ltd, developers of SHEIN.
Contact e-Mail: [email protected]
100% Contact Match
Developer: ZOETOP BUSINESS CO., LIMITED
E-Mail: [email protected]
Website: Visit SHEIN Website
Everything you love about our site, now at your fingertips. this app is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories. We'll keep you in the loop with push notifications, plus styling tips, livestreams, reviews and more to inspire you! - Style now, pay later! Think of us as your one-stop destination for everything trendy! Now introducing the this app mobile app! Choose Afterpay to pay in 4 interest-free payments.