SHEIN app not working? crashes or has problems?

SHEIN Status

Published by on 2022-09-26

Now introducing the SHEIN mobile app! Everything you love about our site, now at
your fingertips. SHEIN is a fun, ultra-affordable online shopping platform
featuring styles for women, men, kids, curve, plus over 20,000+ styles including
dresses, tops, swimwear, shoes and accessories.


I have a problem with SHEIN

Are you having issues? Select the issue you are having below and provide feedback to SHEIN.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
58.8%

Something else
41.2%

Connection
17.6%

Crashes
14.7%



Reported Issues: 14 Comments

By Elaine
Nov 10 2022

I’m looking at products and adding to my cart and the site constantly crashes. Says reload I reload same thing happens. I’ve spent hundreds on this site and I’m sick of the problems



By Elli
Sep 09 2022

I try to go to my wishlist and it says there’s nothing there yet when I go to my bag it has stuff with a heart on it why is it acting like this?



By Judy
Sep 01 2022

when shopping at Shein - screen suddenly darkens and you cannot click on anything - only page thru and cannot select anything



By Mildah
Aug 19 2022

I am trying to add on my chart but the products are not opening, is there any method i can use to purchase



By Faramarz
Aug 06 2022

Greetings
I want to download Shein app thorough my App Store. But couldn’t do that. System says this app is not working in your country or region. I am at Abu Dhabi, UAE. What can I do now? Is this app working in Abu Dhabi?



By Esinath
Aug 03 2022

My account is saying it’s suspended and I don’t know why?





By aaliyah
Jul 23 2022

tried checking the app today to see the update on where my products were and it keeps saying i have no connection, every other app works perfectly fine except for shein and i’m very confused.



By Ify
Jul 22 2022

Hello, my shien app isn’t working. It keeps saying there’s no connection when my connection is perfectly fine.



By Lupe
Jul 17 2022

i’m trying to add things into my cart but it won’t let me👁👄👁



By Debra dubcan
Jun 24 2022

Website and app just goes off line frequently in uk



By Latoya Long
Jun 24 2022

Hi my Shein app is currently not working.



By Likho
Jun 20 2022

My app freeze when selecting the province



By Mary Warrington
Jun 13 2022

Hi,my shien app is not working,it seems as if it's about to open and then shuts down I've not had this problem before,could you please let me know what the problem is,
Kind regards,





By MOKGADI JULIA MOKETLA
Apr 13 2022

Shein fashion shopping online app is unable to install





Have a Problem with SHEIN - Online Fashion? Report Issue

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Common SHEIN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SHEIN app on iOS and Android devices. Solve all SHEIN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. SHEIN iPhone Issues and Solutions

  2. SHEIN Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shein Group Ltd, developers of SHEIN.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: ZOETOP BUSINESS CO., LIMITED

E-Mail: [email protected]

Website: Visit SHEIN Website



About this app

this app is a fun, ultra-affordable online shopping platform featuring styles for women, men, kids, curve, plus over 20,000+ styles including dresses, tops, swimwear, shoes and accessories.  Now introducing the this app mobile app! Everything you love about our site, now at your fingertips.  - Style now, pay later! Choose Afterpay to pay in 4 interest-free payments. 



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