Why We’re Here
For those who are traveling abroad and are faced with signs in
foreign languages; those who stumble upon an important document, but that
document is in a foreign language; and for those who purchase, find, or are
Listed below are our top recommendations on how to get in contact with Scan & Translate+ Text grabber. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Scan & Translate+ Text grabber. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
A better way to Contact apps
You can now contact Scan & Translate+ Text grabber customer service directly
via Email using our new site - AppContacter.com
This translator is horrible. Even google can do better. First, why does it say “unable to recognize” every time I take a photo? I try different lightings, I make sure the words are clear, why isn’t it working? It worked the first time I tried to translate it. Why isn’t it working now? Second, the fact that I’m only allowed to take 5 photos before I have to pay, is extremely stupid, considering it never actually translates my images, and when it does, the translation doesn’t even make sense. You only get to take 5 photos that aren’t translated correctly, or don’t translate at all, and then you have to pay 35-40 dollars if you want more. I have no problem paying for something that I want. However, 35-40 dollars for an app that seems to have no work or effort put into it when it was made, is just ridiculous. It seems like they only want you to pay, and that’s most likely the truth.
When I first got the app, it worked alright. It was annoying to have to fix what it actually said to get a “proper” translation. It would also take forever if I wanted to translate more than 2 sentences and would barley pick up on periods or dashes. The worst part is you can only use it 5 times before paying a ridiculous amount! If you are going to make someone pay, just have them pay for the app when they get it instead of tricking them for only a demo of the real thing. Would definitely NOT recommend.
I bought and successfully tested this app before using it for two weeks of intense (and expensive) research in Switzerland. Now I’m home and the app is “frozen.” With multiple tries I can get to the last of my scanned copies but can’t send them or scroll to others. No word back yet from support. I’m close to panic. Really wish they’d respond. I am noticing that with a one-star review, I can’t post because every conceivable nickname is taken. Hence I’m trying with two stars.
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