CarGurus: Used & New Cars Reviews

CarGurus: Used & New Cars Reviews

Published by on 2020-12-07

Looking for a used or new car? Find it on CarGurus. We take the guesswork out of
car shopping by running the numbers on tons of cars, providing you with all the
important details, and serving everything up in an easy-to-understand format.
See if a car is overpriced or a great deal, acces...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

CarGurus: Used & New Cars Reviews

  • By

    Additional feature needed

    The app is great in general and easy to navigate around. One thing that would be cool is to have a feature where you can choose and hide the cars you’ve already looked at and decided not to buy so that when you come back to the search, the cars that you’ve already discarded are not there cluttering the search results. I think it’s convenient because I’ve been looking for a Nissan 350z for the longest time and was really picky as to what I want and need in the car and if that certain thing was not found, I would avoid and discard it from my selection. Sadly each time I would do a search, the same car I’ve already decided not to get is still there and sometimes because if the huge selection I forget I ever looked at the car. When this happens it gets me hyped and instantly get disappointed when I find that it’s the same car I didn’t want the first time I saw it. I don’t know if that makes sense. Anyways, other than that it’s great.

  • By

    If only this app worked as intended

    I find this app to give me more frustration than its “ability”. Let me begin 1: I am not able to create an account with my user name and password. I am only allowed to sign in with Facebook (which I’m banning). I have written to the help center and the very thing I told them, in detail, that wasn’t working they instructed me to do. This just tells me they scanned my plea for help and gave me a manuals instructions. I can’t save any of my searches. When using filters despite the search criteria I implemented the app still shows me many vehicles that are out of my criteria. Lastly, when flipping from search filter to then selecting the years filter the app flips out and forgets all the previously selected and shows me whatever it feels I want to see. I have a iPhone 7 so my phone isn’t too old can’t seem to understand why so many problems other than the fact I am unable to save because I am unable to create and account. I don’t recommend this app until they fix the bugs OR get better customer support and actually pay attention to this who trying to tell them something. Move on!

  • By

    Great app but new version prone to bugs.

    Great app but new version/redesign is prone to bugs. For starters, the app is much slower than it used to be and some of the filters do not work properly. E.g. I searched all Used & CPO 2018 & 2019 Toyota Camrys within 50 miles of me with a V6 engine and it said there were only 11 results but it actually displayed 100s of results. Further, the initial 11 results did not even fit my search criteria and the results were in no particular or relevant order. When viewing a listing, CG took away the capability to visit the dealership’s website directly from the listing. It used to have a direct hyperlink. I realize CG’s goal for the user to stay on the app as long as possible but the old feature made it easier to check whether the dealership’s site posted additional photos, had more information regarding the description, or most importantly, provided a carfax, something CarGurus doesn’t list. It made viewing car photos a lot easier and you no longer have to click through the slow slide show. You can now click on the 1st photo and brings them all up on one page. A lot of the listings used to have “AutoCheck” (similar to CarFax) provided on the listing for free but not so much anymore. Also, you now have to tap “All Stats” just to see the mileage, color, drivetrain, transmission, engine, options, and other important details regarding the car. Why CG decided to hide the mileage at first glance is beyond me.

  • By


    I’ve used this app for awhile now and even to replace a car. I’ve also used it for fun. It’s a cool app if you want to find eclectic cars that you may not have heard of. However when it comes to actually finding a car to purchase this app is more than aggravating. Some filters are only available some of the time. One second I can choose what type of transmission the car has, and the next moment that option has been repealed. I also noticed, while goofing around with this app, when you select “all cars” it only shows you a portion of cars. Typically, only the newer versions? I’ll look up a specific make and model within certain stipulations and then search again under the same make but all models and suddenly it’s gone. Even if I haven’t altered the filters. This upsets me most of all because I know when I select “all cars” I’m only truly seeing a select few.

  • By

    Love it. Hate it.

    I have a love Dash hate relationship with this app. I like using the search functionality, although it’s frustrating that it limits my range 200 miles on certain searches, when I live in the middle of BFE and the nearest car dealership is over 100 miles away. So what I have to do is put in multiple ZIP Codes for major metro areas within driving distance in order to get the search results. Kind of a PIA but doable. Real hate part of this relationship comes in when the system white screens on me, which it does every few days. Mostly when I go to view a Carfax, or other link which goes to an external URL but provide the app provides no way to return to the app. So you end up stuck in limbo until you delete the app, and then reinstall it. I think I’ve re-install this app at least a dozen times. I wish the developers would fix the issue, until then I can only get this app 2 stars.

  • By

    CarGurus did the job - helped me buy and sell!

    CarGurus is great. I was able to get a real bead on the market price for the new car I wanted and then easily reach out to dealers to make contact. No gimmicks or sending my name or info to them without my knowledge. While I was shopping, it gave me constant updates on my saved searches for different cars and let me know how long the cars were on the site. Overall, it’s great. A few flaws: I do wish the photos were bigger, but I can go to the dealer websites to get those if I needed them. That would be an improvement. Also, there were times when my searches would suddenly revert to a non-filtered search which was odd (I was looking for a Kia Optima SX and it would sometimes give me all Kia Optimas, so I’d have to reset the search.) A pain, but not a consistent problem. As for selling, I was able to reach a huge audience and sold my Dad’s old classic Saab for him in no time flat and for the asking price. The car went to a mechanic and a good home. CarGurus is a great app and a ton of help for me this year. I love my new car, and was very pleased with the selling process on my old one. Thanks!

  • By

    Best site for finding used vehicles!

    I’m currently looking to replace my current truck & have been using six different apps to make sure I’m hitting all potential sellers & deals. By far Car Gurus allows you to customize your search parameters well beyond what most apps allow (I want an extended cab, but have no interest in a std. can or crew cab), allowing me to see only those trucks in which I have a real interest & not have to sort through an additional 100 vehicles in which I’m not interested! Excellent app apparently written by people who have actually looked for used cars! Though I didn’t use it as such, I would imagine it would work equally well for finding a new vehicle.

  • By

    Amazing but needs a little polishing

    This app is absolutely amazing it shows you all the cars of your choice and price rand in a select area with whatever options,mileage,trim level,color ect. But they just added these new filter Menus which are much less convinent when you want to say find a specific price you instead of just sliding and letting go on the price you like you have to slide wait realize the price is not what you want and then move it again and again because it doesn’t show you the price you selected but otherwise I do recommend anyone interested in cars or is in the market for a car or just wants to see how much discount you can get I still have the app but please go back to the old filter menu

  • By

    From bad to worse!

    DEVELOPERS READ!!! This app seriously needs a huge makeover. Don’t get me wrong, I love what it provides and the idea of it, but it’s in no way functional. There’s no way to go back to the search page without going all the way back to the home page, completely having to redo your filters and how you sort the results. I just wonder if the website is as bad as this. But it wasn’t always like this. It used to have a back button at least to where you wouldn’t have to redo everything again. But even then, the back button wasn’t in a dedicated place. You had to scroll up in order for it to be available. Developers please, you have a good idea here but a bad execution. Get it done right please! It’s only a two star because, and I reiterate, it’s a good idea. Better than Autolist and TrueCar. I hope developers read this

  • By

    Good for shopping, difficult to use

    This app is great, if you can get it to work properly. I’ve been using this app for probably 2+ years now, and still haven’t seen many improvements made whatsoever. This app is sooo glitchy. Crashes constantly, extremely difficult controls, takes forever to load small things such as car color! I know it’s not my phone causing all of the glitches and what not, I have a brand new iPhone X, and it was also extremely glitchy on my old 6s+. This app isn’t all negative though. After you get used to it, and discover it’s quirks, it’s very useful. I am giving a low rating due to the fact that no improvements have been made over a period of roughly two whole years. Such a bummer, but I really hope to see improvements soon, as I really appreciate this app.

  • By

    Worst in the category

    A lot of people seem to like using car gurus to list their cars they have for sale. I can’t understand why since it is the least user-friendly car search app out there. The filters never truly filter, i.e. if I am searching for an SUV I get a ton of sedan hits along with it. You can’t ask it to show you cars based on the lowest price to highest any other way for that matter, they are just randomly listed and you have to look closely at each one to make sure it meets all of your parameters. But the worst problem I continually have with this app is when I enter search filters I invariably go back to the listings and find that one or more of my filters did not take. Compared to the other apps, this one is so frustrating to use. Developer, please do something about these things and bring it up to par with the other car search apps!!

  • By

    Easiest way to shop for cars online.

    This app is just great. My friend’s been looking for a 4 runner since before he got his permit and hasn’t found one in his requirements. Year later on this day he texted me to ask for help on finding one. In ten minutes I was able to get him a car that met most of his requirements (900 dollars over budget) my guess is within the next month he will be driving on the roads and enjoying Dallas traffic. This one is specifically for the app creators. You do an amazing job at making car shopping easy and I would like to say thank you for helping my friend one step closer to getting his first car.

  • By

    Don’t waste your time as a private seller

    I have had several vehicles listed for a few weeks and have received many messages and even a couple offers but none of my responses are getting back to the buyers. Buyers can send a message to the seller but do not realize that unless they sign up for an account and make a password they will not be able to see any responses from the seller. I have had people ask for my phone number and try to send me their’s and the site will not let you send personal information because they are so concerned about their hundred dollars. Every single message I have responded back to a potential buyer still continues to show unread. Great site for research but horrible if you actually plan on selling anything unless you are a dealer where people can look up your contact information through the Internet.

  • By

    I Like CarGurus But The App Is Very Glitchy

    Car gurus is a great site, but the app is having some serious glitches. The app will never fully load and has that little loading circle in the middle of my screen the whole time. I can press on the filter button, but for some reason it will show me a car instead. When I try to press “all results” once I’m done looking at a specific car, it won’t take me back to all results. I know it’s not my phone because all of my other apps work perfectly and don’t have loading problems. Just getting on Cargurus on my laptop is easier than using the app.

  • By

    Great app!!

    Love this app! Lately when I go to launch the app, it will fail and says “try again”. No matter how many times I click the try again button, it won’t work. I even tried closing the app and tried again. When the app does work, its great! Love all the filters options that you can use when searching. It narrows down the selection of vehicle’s that I am looking for. I also like how it tells you if the cars are overpriced or below value. I’ve purchased two cars that I found through CarGurus. My family has asked me how do you find these cars with low miles and such a great price. I told them CarGurus!

A better way to Contact apps

You can now contact CarGurus: Used & New Cars customer service directly
via Email using our new site -

Contact CarGurus: Used & New Cars directly

Is CarGurus: Used & New Cars Safe?

Yes. CarGurus: Used & New Cars is very safe to use. This is based on our NLP (Natural language processing) analysis of over 114 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.8/5 . Justuseapp Safety Score for CarGurus: Used & New Cars Is 50.9/100.

Is CarGurus: Used & New Cars Legit?

Yes. CarGurus: Used & New Cars is a totally legit app. This conclusion was arrived at by running over 114 CarGurus: Used & New Cars User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CarGurus: Used & New Cars Is 50.9/100.

Is CarGurus: Used & New Cars not working?

CarGurus: Used & New Cars works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with CarGurus: Used & New Cars? Report Issue

Leave a comment:

Why should I report an Issue with CarGurus: Used & New Cars?

  1. Pulling issues faced by users like you is a good way to draw attention of CarGurus: Used & New Cars to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CarGurus: Used & New Cars customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CarGurus: Used & New Cars.

Most Popular in Shopping

Amazon - Shopping made easy
Walmart - Save Time and Money
Arrive - Package Tracker
Wish - Shopping Made Fun
Fetch Rewards: Earn Gift Cards
eBay Shopping - Buy and Sell
OfferUp - Buy. Sell. Simple.
Wayfair – Shop All Things Home
Mercari: The Selling App
letgo: Sell & Buy Used Stuff
SHEIN-Fashion Shopping Online
StockX - Buy & Sell Authentic