Contact Peak - Brain Training

Contact Peak Support

Published by on 2023-12-11

About: Maximize your full potential by challenging yourself with Peak, designed to help
you expand your mental skills with 45+ fun and rewarding games. Peak has 45+
games covering six categories, carefully developed with you in mind.



How to Contact Peak Customer Service/Support

Peak - Brain Training Contact Information

Listed below are our top recommendations on how to get in contact with Peak - Brain Training. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Peak - Brain Training. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]

Contact e-Mail: [email protected]


100% Contact Match

Developer: PopReach Incorporated

E-Mail: [email protected]

Website: Visit Peak Website



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Privacy & Terms:

http://www.peak.net/terms-and-conditions/

http://www.peak.net/privacy-policy/

http://www.peak.net/payment-policy/




Reported Issues: 10 Comments

4.7 out of 5

By Patricia Edwards

1 year ago

My Peak brain scoring is not happening. why?…….it shows 0 for each exercise

By Christine Armstrong

1 year ago

I have contacted you before regarding this problem,I have played Peak for years and this is the 3rd time this has happened when the ads are coming on after every level I am having to close my iPad down and restart it as when I touch the cross to get rid of the ad I end up with a black screen. I have deleted app and reinstalled it and it’s no better and it’s taken me back to day 1 and showing me how to play all the games again and it hasn’t fixed my problem.Please can you help otherwise I’m deleting it for good.

By Philip Shaw

2 years ago

I have been a pro user for several years. There is a fault at present which results in no accumulation of days one has played the games continuously. Also it is showing no change in scores +/- for each category from one day to the next (at present all categories are all showing zeros) and my overall score of 800 has been unchanged for several days and I know that is wrong. I have sent several emails to Peak support, but there has been no response. My pro renewal fee is due shortly, but if there is no swift response and correction to the faults in the games software, I will cancel it!!

By Collins J. T

2 years ago

Doesn’t recognize my email or password

By Edelcio

2 years ago

I need a portuguese contact. I have been experienced may problem with my Peak applications in my Celphone

By Suzie Whiting

2 years ago

Hi I have been very happy playing peak for a couple of years now but recently I responded to a request to update my Visa card details and pay for another year and since then I have gone back to the beginning and can only do one game and alll these adds for games come up and I can’t get rid of them. I am disappointed hence I am going to cancel if this continues! Ideas!?!What do you suggest .?? Thank you Suzie Whiting

By Joan

2 years ago

Peak is brilliant however there is a glitch in the word path game. When removing a letter tile from the board it often enlarges and freezes the game so you have to restart the workout.

By James R5


Don’t waste your time watching ads

This app is full of full screen 30-second ads. Literally. Before playing, while playing, and even after you’re done you’re going to see a 30-second full screen ad. I have nothing against ads, but when you pass more time seeing ads than playing, there is something wrong with the app. Also I didn’t mention that’s the only app that makes your overall score go down after making the perfect score in a game, why? Because when they introduce new games to you, you’re a beginner in that game, so no matter how well you play this game, your overall score will go down the first time you play new games, to make sure you keep wasting your time on this app and don’t reach the perfect score. Oh and I forgot, if you don’t pay the monthly subscription, some games won’t be available anymore, that means you’re gonna keep your bad score for ever and there’s nothing you can do about it, to make sure you won’t finish the game without paying. Everything in this app is about ads, making you pay and keeping you playing by making sure you’ll never reach the perfect score. Doesn’t worth paying either since their games are not even working, the vocabulary games are limited to their vocabulary, the sorting cards game doesn’t even alert you before switching sides, if you’re too fast the game say you’re wrong even when you’re not. Bottom of the line: great concept, badly developed, don’t waste your time.



By PATINETTA


Pro upgrade doesn’t work!

Am I the only one having trouble with Pro purchase? Paid for Pro and it was working on my IPad. The games weren’t as good as they could be because many games don’t function well on a touch screen. But I enjoyed the word games. My husband then bought Pro, he complained that it showed too many ads which he shouldn’t have been getting with Pro. He tried to upgrade again and we ended up with 3 subscriptions and he still didn’t have Pro. He emailed support and was told to restore purchase. Tried and it didn’t work. Emailed support again and now I don’t have Pro either. Apparently buying Pro for 2 devices confuses their server, so support said they would give the Pro to my husband. No mention of a refund for me. Now neither of us have Pro. So we have paid for three 1 year subscriptions and have none. Trying to get a refund from Apple. Peak support said the reason the app doesn’t work is because we bought 2 Pro upgrades on one appleID. Our iPads and iPhones are filled with app purchases made on 1 appleID. So if for example Wordscape a $3 app can figure out how to sell to 2 people on the same AppleID, I would hope a brain training app would be able to. Guess not. Don’t need the trouble deleting app, trying to get a refund.



By dabbing isabelle


I have many problems

This app can be a good idea but there are many flaws. I understand why the point of having ads is important to have a game and it gives you a reason to buy the premium then and also ads=money but my problem lies with the constant ads like after every game another ad! Like calm yourself I’m not going to pay $35 a year just to probably delete the app in a month anyway. Also why do I have to buy the premium to replay a game once. I understand if u want to play the same game twice so you can’t constantly spam to get a higher score. Also one day by accident I held the play button and all my games were completed for me and my score decreased by 25%. Like I this is when I got like 3 weeks into the game and my scores were fairly high so I stopped playing the game for 2 weeks because of it then I recently got back into the game and i was mostly annoyed because I knew i couldn’t get it back anymore because I needed to spam play which I can’t obviously do because I have to pay for the premium. And you may be like then just buy the premium but $35 is a lot for a person who can’t get a job. Also it’s a mobile game which they are only addicting for about a month or so and they get boring.




Have a Problem with Peak - Brain Training? Report Issue

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Why should I report an Issue with Peak - Brain Training?

  1. Pulling issues faced by users like you is a good way to draw attention of Peak - Brain Training to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Peak - Brain Training customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Peak - Brain Training.


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