What is CapMetro? The official CapMetro App is a convenient tool for customers to plan their trips, purchase tickets, and access real-time departure information. The app is available for iOS 11 or higher and offers a range of features to make riding easy.
- Ticket purchasing for Local, Commuter, MetroAccess, and Reduced Fares
- Trip Planner feature for customized itineraries and real-time information
- Schedules available for all routes in the system
- Route Maps viewable by service and route number
- Next Departure feature to find the next bus near your location
- Customer Service assistance available through the Capital Metro GO Line or capmetro.org
- Reduced Fare ID Card activation available at the Capital Metro Transit Store
- MetroAccess customer registration for purchasing passes on the app
The official this app App offers customers quick trip-planning tools, online ticketing, real-time departure information and other great features that make riding easy. Whether you’re at home, on the go or on the bus, pull up the app to access the Trip Planner and easily buy tickets. Not sure how to get there? With schedules and route maps offered in the this app App, you’re only a click away from your next trip. This app requires iOS 11 or higher. We recommend using iOS 12 to take advantage of all the app features. App Features: - Buy tickets for Local or Commuter services. Eligible customers can also purchase MetroAccess and Reduced Fares. - The Trip Planner feature plans a customized itinerary based on your starting and ending locations. It also displays real-time information for all Cap Metro services. Save favorite trips for easier planning. - Schedules are available for all routes in the system. - Route Maps are viewable by service and route number. - Next Departure features allows you to find the next bus near your location. For Customer Service assistance, please contact the Capital Metro GO Line at 512-474-1200 or visit this app.org. If you use a Reduced Fare ID Card, you must first visit the Capital Metro Transit Store (located in downtown Austin at 209 West Lavaca, open weekdays 8:30am - 4:30pm) to have a Capital Metro representative activate the reduced fare purchasing option on the app. If you are a MetroAccess customer, you can register to purchase MetroAccess passes on the app by calling MetroAccess at 512-369-6067. Please have your client ID number available and email address used to register your account.
By brokenlibrarian
I am absolutely blown away by the new update. I was concerned that the drastic changes might be for the worse, but nearly everything has been overhauled in a positive way. Your currently active pass is now the first thing you see when you open the app, which is a big deal by itself, but they also improved the process for purchasing new passes (Apple Pay!), the trip planner is actually usable now, the UI for finding nearby stops and times now shows the routes in the search menu so you don’t have to select each one to figure out which is the one you want, and so many more little touches. It’s obvious that they paid attention to complaints about the previous version and did a lot of UI testing. Now if only the city could actually implement a useful light rail network...
By Bcereal
For public transit, this app is impressive. The app is nice in mapping your route and I love that I can purchase and use my pass in the app. It would be nicer if it incorporated gps to better see where you are on the route. I noticed some of the busses I took on my trip were not necessarily in-sync with the actual progress the bus was taking. I accidentally requested the wrong stop because I wasn't familiar with the area and the status bar showed we were passed that. It would also be nice / more user friendly if it would let me save the route I'm on (instead of having to re-search it AND if there was a GPS feature to show what route I'm on. This would be a nice integrated filter to support what busses are on time.
By 77387
This is a great app if you are using the Metro. You can buy fares, look at schedules, and find where buses are located. Some suggestions...There needs to be a way to add a paper ticket to the mobile app. I get a paper ticket through my company and I wish I could just transfer it to my app so I don’t have to hold on to the same pass for a month. Also I wish it gave you notifications on when a bus is about to pull up to your stop. And...a way for you to keep track of where you are along the route and it tells you what stop is next. This would make it easier for new riders. Just a couple of suggestions. Overall a great app!