The Official FIFA App app not working? crashes or has problems?

The Official FIFA App Status

Published by FIFA on 2023-12-21

Your ultimate source for all things soccer and it’s completely free. Rewatch
iconic games and discover the untold stories of your favourite soccer players,
all while streaming current news, live games, match data and more.

I have a problem with The Official FIFA App

Are you having issues? Select the issue you are having below and provide feedback to The Official FIFA App.

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Most reported problems

Reported Issues: 2 Comments

By Salva7409 1 year ago

I try to log in with my existing account (verified too) and then it sends me to the confirm email page, i dont know what to do

By Jose Ramon Tarno Leal 1 year ago

I check the box that I acept the terms and conditions and the privacity polítics and then it stays like that. I cant see the content of the app.

Common dislikes about The Official FIFA App app

- Favorites feature closes the app on its own after the latest update

- Takes users to Safari to view additional information

- Recent update made following tournaments and games harder

- Does not feature women's club teams or big tournaments like the euro qualifiers

- Glitchy and hard to navigate after the recent update

- Loses saved data and info with every update

- Does not show own goals in the goals info

Have a Problem with The Official FIFA App? Report Issue

Common The Official FIFA App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Official FIFA App app on iOS and Android devices. Solve all The Official FIFA App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Official FIFA App iPhone Issues and Solutions

The Official FIFA App iOS app crashes, not working, errors
The Official FIFA App iOS app network issues
The Official FIFA App on iOS has black/white screen

The Official FIFA App Android App Issues and Solutions

The Official FIFA App has errors/crashing/not working
The Official FIFA App server network connectivity issues
The Official FIFA App has black screen

The Official FIFA App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Official FIFA App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Official FIFA App app crashes or not working on Iphone (iOS):

Close and restart the The Official FIFA App app on iPhone
Update The Official FIFA App app to the Latest Version for iOS
Uninstall and reinstall The Official FIFA App iPhone app
Update your iPhone to the latest iOS version

Fix The Official FIFA App on iPhone unable to connect to server/internet connection issues::

To resolve The Official FIFA App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Official FIFA App black/white screen (blank screen) on iPhone:

Follow the The Official FIFA App iOS app troubleshooting guide Here →

The Official FIFA App Android App Issues and Solutions

Fix The Official FIFA App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Official FIFA App app issues:

Force Stop the The Official FIFA App App
1. On android, goto "Settings" » click The Official FIFA App app. » click "Force Stop".

Update The Official FIFA App to the latest version on PlayStore

Clear The Official FIFA App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Official FIFA App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Official FIFA App.

Fix The Official FIFA App unable to contact server/ The Official FIFA App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Official FIFA App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Official FIFA App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Official FIFA App on android.

Solve The Official FIFA App black/white screens issue on Android:

Follow the The Official FIFA App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FIFA, developers of The Official FIFA App.

17.14% Contact Match

Developer: FIFA

E-Mail: [email protected]

Website: Visit The Official FIFA App Website

About this app

Rewatch iconic games and discover the untold stories of your favourite soccer players, all while streaming current news, live games, match data and more. Your ultimate source for all things soccer and it’s completely free. Take your soccer fandom to the next level with FIFA+. Welcome to the digital heart of soccer. Download the official FIFA app now to watch at home or on the go.