SunTrust Business Mobile Software
Company Name: SunTrust Banks, Inc.
About: Products and services to make banking easy.
Headquarters: Atlanta, Georgia, United States.
SunTrust Business Overview
The SunTrust Business Mobile app for Online Cash Manager offers you a convenient mobile banking solution to manage your finances - anytime, anywhere.
Please note before using this app you must first be enrolled in Online Cash Manager with your user profile activated for mobile access.
If you are a new Online Cash Manager user, before using mobile banking you must first successfully sign on to Online Cash Manager from the online channel.
Then sign on with your SunTrust Online Cash Manager User ID and Password.
Official Screenshots
Product Details and Description of
The SunTrust Business Mobile app for Online Cash Manager offers you a convenient mobile banking solution to manage your finances - anytime, anywhere. To get started, download and launch the app. Then sign on with your SunTrust Online Cash Manager User ID and Password. Please note before using this app you must first be enrolled in Online Cash Manager with your user profile activated for mobile access. If you are a new Online Cash Manager user, before using mobile banking you must first successfully sign on to Online Cash Manager from the online channel. The SunTrust Business Mobile app for Online Cash Manager allows you to: -View account balances -Review recent pending and posted transactions -Initiate transfers between accounts -Create, modify or delete bill payments -Search for SunTrust ATM and Branch locations SunTrust Bank, Member FDIC ©2014 SunTrust Bank, Inc. SunTrust is a federally registered service mark of SunTrust Bank, Inc.
Top Reviews
By MSUspartans2010
Functional (some of the time)
I own multiple businesses and I use this app very heavily. I read some of the reviews about people not able to login and I had the same issue. When I went to the SunTrust branch to find out what the problem was, they told me that you have to log in from a regular computer and enable mobile access in the settings. I did this and then was able to log in on my tablet and phone. I am not sure why this feature is off by default or that this setting is not blatantly obvious to find. The app and site also look and feel like they were designed in the late 90s when the internet first became popular. It is not very user friendly and is down about 10% of the time. This is definitely in need of a serious update but it does the job I guess.
By Rust96
Poor customer service
Wow, does SunTrust even read these reviews? You cannot log into the app until you enable mobile access from a computer. That would be okay if you ACTUALLY HAD INFORMATION IN THE APP ON HOW TO DO THAT! For crying out loud, would it kill you to write instructions instead of making me call your almost worthless customer service? It would be a simple paragraph: log into your OCM on a desktop, go to administration and click on your user ID. Check "enable mobile access". It's not that hard I don't know why it can't be explained in the app. Your poor customer experience makes me want to stay away from any SunTrust account for personal accounts. You really need to try a little harder.
By dfsmk
Needs improvement
Fortunately, I didn’t have the login issue like many of the other reviewers (I set up mobile access when I set up my checking account at a local branch), but the app itself is a bit problematic. It was taking quite a while to load my account info on any of the tabs (the first time, the app errored out). Not sure if this is a backend issue or what, but the app needs improvement if users are to access their accounts quickly and easily. The current functionality defeats the whole purpose of a mobile app. I also agree with other users that the app design could be updated.
