Contact Brainly: AI Learning Companion

Contact Brainly Support

Published by on 2023-12-11

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How to Contact Brainly Customer Service/Support

Brainly: AI Learning Companion Contact Information

Listed below are our top recommendations on how to get in contact with Brainly: AI Learning Companion. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Brainly: AI Learning Companion. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brainly sp. z o o



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Contact e-Mail: [email protected]


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Developer: Brainly, Inc

E-Mail: [email protected]

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http://brainly.com/contact

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https://brainly.com/pages/terms_of_use

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Reported Issues: 15 Comments

4.7 out of 5

By karla stoops

1 year ago

i never wanted to sign up for this . i requested a refund and got it however even though i canceled it i am seeing new charges today. i have emailed and asked for help and nothing so far

By diane R. coles

1 year ago

I am graduate student and I am having problems with my quizzes and need some assistance. Can you please locate someone who can help a graduate student. Phone number - 1-313-338-7603 Thank You Diane R. Coles

By Stacy ann

1 year ago

I downloaded a free trial subscription on my iPhone after which I cancelled and expired on May 24th. However my credit card has been billed on June 24th for 9.99 I didn't authorize this payment and I only had an account through apple App Store which say they did not change my account . At no time did I give Brainly permission to withdraw any monies from my account so I would like to know how my credit card information is being used .

By Gail McGough

2 years ago

I got charged for Brainly on my credit card for 9/4 and I have not used this. I used it last school year and canceled. I don’t know the pass word and can’t get it sent to me to cancel. I need to be reimbursed for this charge and not charged again. Thank you for taking care of this ASAP!! $18.00 on my Wells Fargo Credit card.

By ItzphantoM

2 years ago

When will brainly stars form reopen??

By Mary Buell

3 years ago

I did not subscribe to Brainy but am being charged $24.00, Cannot get a hold of them although I sent email. Need help

By Ry Matthews

3 years ago

My brainly isn’t working at all. Keeps saying there’s a network issue but my wifi is working perfectly on every other app as well as my data. I need help!!

By Heather Armstrong

3 years ago

I’m having trouble using this app with my child. Can’t link accounts. Please help

By Mike Bringhurst

3 years ago

Trying to cancel subscription. My daughter used it, but doesn't need it. I do not know the user name or password. Seen the change pending on my credit card, need to cancel.

By Krishna

3 years ago

Hello there, a girl says she gonna kill herself.she works for whites and she is black. She says the man beats her . She is in 6th grade . So i thought of informing u about this issue. And also after a while someone (may be an intruder )replied as if it was a prank.Nae4949 is her brainly account . Thanks Regards.

By Esther Luckett

3 years ago

How do I cancel my subscription. I am a college student. Since I purchased the Brainly subscription, I have not been able to find answers to my math problems. I don't want to continue paying $24.00 a month and not get any answers to my math questions. I ordered the subscription to get help with math word problems. The site does not seem to be working for me. I do not need it for a year if it is not helping me. Please tell me how to cancel my subscription for the remaining months. I tried to look up your customer service telephone number on the intranet. There is no way to reach any from your company. There are no telephone numbers on your website, or on google. There seems to be no way to contact you. Thank you, Mrs. Luckett

By Dawn M Ozga

3 years ago

I need to speak with someone immediately

By Naye---


traumatizing to say the least... (trigger warning)

IDK WHAT IS WRONG WITH YALL MODERATION TEAM (you guys probably don’t even have one and it is sooo evident) but i was shocked and disturbed this morning. i was finishing up an answer under a question i was doing only to see a image of something. i couldn’t see it clearly and a small part of me was like “hey this is something you probably don’t wanna see” but i wasn’t too sure and i already had clicked on the picture while that thought was going through my head. i must say it REALLY TRAUMATIZED ME, brainly was the LAST app i would ever expect to see gore on, it was so explicit and graphic but i won’t explain what i saw in detail, the most i can say is it looked like the victim got their neck and above smashed. a great majority of us are on there for hw help but on this app there’s a plethora of people trying to hack and surprisingly post gore. brainly needs to do better, i can’t imagine how much gore is on there that isn’t getting moderated properly, and also y’all let people have meaningless conversations on there, the brainly team needs to be precise and detect nonsense on the spot, there are children on the app. regardless of age no one wants to see images of that nature. you could say twitter and brainly are synonymous at this point because anything finds its way there...



By Kelly Chen 🐰🌈


Unacceptable!

This app used to be really good to me, but now, I’m heartbroken and sad. To start off this review, the people who answered my questions gave “okay” answers. Now, I returned to using this app weeks ago for my homework. This app is fairly slow or fast on answering your questions based on the difficulty and the chance people will answer your question. Just to beware, anyone can answer your questions and the answers can be really unused and off topic. So yesterday, I reached my goal of answering 100 questions and I still needed more points for the rank Expert. This morning, I needed help on homework and was looking for answers. Turns out, someone deleted all my answers and reset my points to 211 instead of 711. My Brainiests was also deleted from 11 to 0. This is really unacceptable and leaving this app forever. It turned from an angel to a devil throughout the years and I couldn’t make anything out of this app anymore. It also offered a free trial and Brainly Premium, something like that and I could only view 15 questions for free. I saw wha Brainly Premium was for and I was shocked! I could post questions, get good answers and much more with it, but it is not use. Whoever is reading this and wanting to download this, don’t!



By kylaih


Horrible

I got the subscription trial to see if brainly plus was for me. I decided it wasn’t because I didn’t use it much during the free week. I didn’t want to pay money for something I didn’t use often. Unfortunately I forgot my password, so I did the forgot my passcode thing. It didn’t work. So I email them, ( I would rather call but they don’t have a customer service number), telling them that I would like to get into my account and the forget my password thing wasn’t working. They email me back saying to use the forget my password option. I email again saying that I wasn’t working and if they couldn’t get me into my account, can you at least delete it so I wouldn’t have to pay for 12 months of something I can’t use. They emailed me back telling me to go to account setting to delete my account. So, I email them again saying I can’t get into my account. Can they please delete my account or cancel my subscription. Again they tell me I can delete my account in my account setting that I can’t get into because I can’t get it to my account. Their customer service is horrible and as soon as I can I will be deleting that account.




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