Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.
The this app app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand. Manage your account: • Review your account balance, prior month’s charges and pay your bill • Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo • Manage personal preferences - select your desired bill due date or enroll in paperless billing • Change or update your account security, including password and security questions • Start, stop or move your residential service Stay informed about outages: • View outage status on the map, searching by address, city or ZIP code • Easily report an outage • Set your preferences to receive outage notifications by email, text or phone
By Julie.two
After 4 neighborhood outages this year, I've used this app a lot. I've easily reported each outage as soon as it happened. Then I track the repair crews that are close to my neighborhood and I get an idea of how long it will take for them to get to my area. Then the app tells me when they start working and how long the repair could take. It is so helpful to have this info. Thanks PSE.
By Canooke
App does exactly what it says (which is NOT offer bill pay). We live in an area where outages are common and it's handy to be able to see updates on how widespread the outage is and when it is expected to be resolved. We can also check to see if/when the power comes back on when we opt to wait it out away from home.
By Cindy in Renton
The new version of this app is great. Allows you to view you bill & history, make payments & still report or view outages. A fantastic improvement! Thanks for thinking about your customers and improving their digital experience!