Heetch - Ride-hailing app Reviews
Published by Heetch on 2023-12-22 About: • Heetch is a friendly and professional ride-hailing app. •
We offer VTC,
LVC, taxi services in several countries.
Table of Contents:
About Heetch
What is Heetch?
Heetch is a ride-hailing app that offers VTC, LVC, and taxi services in several countries. It is a professional and friendly app that values its drivers and offers them fair commission rates. Heetch is available in multiple countries and cities, and it shows estimated costs upfront to avoid any surprises. The app offers complete payment flexibility and allows users to pay with cash or major credit, debit, and prepaid cards. Heetch is a reliable and safe service that can take users anywhere, anytime, without breaking the bank.
Features
- Offers VTC, LVC, and taxi services in several countries
- Available in multiple cities in France, Belgium, Malta, Morocco, Algeria, Angola, Senegal, and Tunisia
- Shows estimated costs upfront to avoid surprises
- Offers complete payment flexibility, including cash and major credit, debit, and prepaid cards
- Fair commission rates for drivers
- Rewards for referring friends who start riding with Heetch
- Professional and friendly drivers who undergo regular training and checks
- Allows users to track the arrival of their driver on the map
- Offers the option to share the user's location with friends once they are in the car
- Low fares that are often lower than taxis and other ride-hailing apps.
Overall User Satisfaction Rating
Negative experience
71.2%
Positive experience
28.8%
Neutral
18.9%
Key Benefits of Heetch
- Heetch is listening to its customers by adding more options to be verified
- Drivers are polite, considerate and professional
- More discounts than any other company in DZ
- App looks well done and the support team is reactive
20 Heetch Reviews
4.7 out of 5
By Kamer, happy rider
Why I like riding with Heetch...
I used to hate this app when it forced clients to use FB to be verified (I quit FB 6 years ago) and I promised myself to forget about this app service. Then a new policy added more options to be verified and this means this app is listening to its customers. And the drivers are polite, considerate and professional. And more discounts than any other company in DZ - actually other companies are now imitating this app, which is good for customers. I am glad I am back.
By Bency7
Stupid app
u can’t create account without facebook i don’t have facebook so i can’t use it lol
By Best vpn app
Good concept but not reliable and bad customer service
Nice app and convenient
- I had once a free ride but the driver still charged me for it. I contacted the customer service but no one cared
- today I had to go fast to the train station and when the driver came he refused to pick me up because I have a cat ( in its cage ofc)
- still have other stories but the bottom line, I won’t rely on Heetch anymore. I guess it’s time to discover other offers.
By Noah002
Fix it please
Giving it 4 stars instead of 5. My friend is using Heetch and liking it so far. She used it to get me a taxi too and it was super quick. The thing i hated about Heetch is that you should have a facebook account to connect. I deleted mine ( i can’t use Heetch ) work on this please!!!
By Abdouرزاق
Another way to sign up is required
It'd be awesome if you enable other ways to sign-up/log-in, i believe a mobile phone number or a scan of National ID Card would do it for you easier for those who doesn't want to use Facebook or doesn't own one in the first place, Good luck ^_^
By Elna_Naya
Suggestion
Heetch and its platform need some address-level adjustment that does not display properly for the customer and creates misunderstandings with the driver and then the drivers need to understand that a this app customer is not obligated to accept another passenger in his reservation
By KinopioSama
Would be pleasant to use if not for fatal technical flaw!
Heetch looks well done and the support team is reactive. However, on iOS the service relies on Apple Maps, which is completely barren where I live. It’s just not possible to find your destination on the map, thus making Heetch useless. Back to the competitors that all use Google Maps…
By bouchentouf
Great
Really a Good service
By iPad Guru
No thanks to Facebook!
Since you require a Facebook login, you have made the poor decision to align yourself with a company that has no regard for our data and privacy. Sorry, but we cannot do business that way!
By Kligsetgssvhh
Only Facebook ???
I don’t have Facebook and not interested in getting it just to use this service.
It’s stupid to have only one mean to create an account.
By #frfr
Needs more work
The map is not precise, it takes forever to make an order and ages to get a car
By apptestertoimprive
I can’t cancel
When the driver, ignored my request !! I can’t cancel him!! He hold me for more than 12 minutes then he put I reached my destination!!!!
By asmeros
How’s that supposed to happened
The driver was rude and took me 4 Km away from my destination and asked me to pay more because of his mistake, i ended alone at 3AM lost.
By MediiBen
Happy Client
A great and useful app
By Woods-B
10/10
Good
By Elyassovskii
I’m not a facebook user, unfortunately i couldn’t use Heetch .
By khalid cheddad
Heetch is realy very good
Thanks heech
By Bird806
Facebook?
No thank you. Im not providing any payments via Facebook.
By anonymousrrviewer
Step 1: connect via Facebook.
No, thank you.
By GuillaumeC135
Pas cher, efficace, sympa
Bien mieux qu’uber !
By Ruby Da-Durty
Uber
Was an awesome service
Is Heetch Safe?
Yes. Heetch - Ride-hailing app is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,418 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Heetch Is 28.8/100.
Is Heetch Legit?
Yes. Heetch - Ride-hailing app is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,418 Heetch - Ride-hailing app User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Heetch Is 47.7/100..
Is Heetch - Ride-hailing app not working?
Heetch - Ride-hailing app works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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