Panera Bread Software

I have definitely started eating more Panera since I’ve downloaded this app about a year ago. I use the rapid pick up often. It is nice to walk into the Panera that has a long line of people waiting to order, and I walk right by all of them to pick up my order that’s already been freshly prepared. And then I walk right by all of them again with my bag in hand, their faces showing confusion and jealousy. The app works for me most of the time, however, there have been some times where it acts clunky and malfunctions, such as giving me an error when I want to sign up for text updates on my delivery. And it is very frustrating when I want to order some food through the app, but it is not working and not available to use. Sometimes, if I kill the app and restart it, that alleviates the problem. Sometimes the app has been taken down for updates. They do provide a notification when they anticipate it will be ready to use again, which is nice. I love that the app is synced with Apple Pay. I also like that when I want to add a card payment, it can photograph the credit card so I don’t have to type in the numbers. I also like that all my Panera rewards are available to see during checkout. I can apply one to my order if I like or save for later. Overall, this app gets five stars from me. I really like using the Panera app on a regular basis. But I probably eat too much Panera, lol!

The craze for restaurants nowadays seems to be ‘to go’ and ‘quick pickup’ apps. Many of them are so difficult to use, though, that you’re better off order in person and waiting the extra time. This is not the case for the Panera Bread app. The user experience is perfectly optimized to order your food as efficiently as possible. I did not need to sign in with a Panera account and I didn’t need to give any information to continue as a guest. I was able to pay with Apple Pay and didn’t have to give my name or email. I was able to customize my order, removing some ingredients and specifying extra or less of others. The Panera I was ordering from ran out of the bread for one of my sandwiches, but the app easily allowed me to pick a different bread and order the sandwich. I was incredibly impressed by the ease of use of this app. Using it was easily the best part of my day.

We go to this store at least once a week. We always order the Fuji Apple salad. The last 2 months the new people making the salads have consistently skimped on the apples. It is our favorite part of the salad so we notice. Once I asked for more (since I only saw one apple chip on my salad) and she gave me dressing. I explained I needed more apples, not more dressing and she sighed and asked another EE to retrieve some from the back. Apparently she ran out and instead of getting some, she just shorted us. If it were an isolated event, I wouldn’t be spending all this time typing. This has happened several times in the past 8 weeks or so. If it isn’t the apple chips, it is the wrong size bowl of soup, no bread or a grilled cheese sandwich that wasn’t grilled. Please get it together Rocklin Panera-we don’t want to change stores.