Apartment List Reviews

I’m fresh out of college and I was hoping to use ApartmentList to search for potential apartments in various cities as I get interviews and job offers from companies in those areas. I enjoyed ApartmentList for the most part when looking at the first area and have found some great potential apartment complexes, however as soon as I got a job interview in a different city and went to add an additional location in ApartmentList to start browsing, suddenly ApartmentList doesn’t load, limiting me to only one city. I’m hoping I can just use the website to browse on my computer, but it is disappointing to be unable to browse apartments in multiple different cities on the go. I have had a few other issues that aren’t as severe but are mildly inconvenient. For instance, I am specifically looking for an apartment for just myself, either a studio or a one bedroom. Even though I had these selected in my search parameters, ApartmentList would consistently show me two bedroom apartments and even two bedroom houses. I wish it would stick to the constraints I set, and wish there was an option to not see listings for houses. I also had to block emails from ApartmentList in my inbox as they were extremely frequent but wouldn’t stop otherwise. With some improvements ApartmentList could be incredible!

I was looking for an apartment and just happened to download ApartmentList, this was the first mistake. The second mistake I made was putting in my email. I tried using ApartmentList one time and found other companies such as Zillow much more convenient. But man, it couldn’t just end there could it? I get 10 emails a day from apartment list after I have unsubscribed to all notifications and emails. I have unsubscribed 20 different times and the nightmare never ends. I’ve even tried responding directly back to let them know “I’m good, no need for another email today.” I’ve even tried to just delete my account, but I don’t think it’s even possible. I’m suffering, and I know that other people have to be in the trap. Hey buddy, your not alone. Get us the heck out of here. I’ve already found an apartment. No need to have another 10 emails today, trust me it’s not necessary. Never thought I would wake up and say “Jesus Christ” every morning. And this review was supposed to be 1 Star, I mistakenly clicked 2.

Yesterday I received 30 emails from Apartment List in ONE DAY. That’s just far too many emails for me, and I’m guessing that’s too many for others too. On top of that, there aren’t really apartments through Apartment List that are great, inexpensive deals. They are mostly upscale apartments in large apartment complexes. Coming from an apartment building with only four units, where the rent for the unit is half the cost of the current market rate (although my unit has been under Los Angeles rent control for 13 years, so I do have a pretty unique deal), looking at these complexes that have 220 units and call themselves a “small” complex with that many units, it’s a little daunting, and as much as ApartmentList is easy to use and I do get SOME good information, I haven’t found anything on Apartment List that I haven’t been able to find something similar and cheaper just in Craigslist. ApartmentList is ok, I would recommend trying it out, because although it’s not right for me, it might be right for you!

The idea of a Tinder for apartments is ingenious. You can dislike a place, like it, or love it. You set the parameters for the place (price, bedrooms, etc) and it comes up with properties that meet at least one of the conditions. You’ll find different categories on which to sort the listings. Ideally, the ones who hit all of the features you want will be listed, but ApartmentList also allows you to “bend” your preferences and finds other properties that may not match price or distance but still offer most of what you want. Your info is then shared with properties who email you to ask for more information.

Some issues here:
1. SPAM SPAM AND MORE SPAM. Even after unsubscribing, I still get emails about price changes and availability. This needs to be fixed.
2. Sharing info immediately with properties should be done on an individual case. I may like a property but I may mull over it a bit before reaching out. Now I’m getting emails from properties asking to tour them.
3. There should be a feature where, after I’ve settled on a place, I tell all the “liked/loved” properties that I’m no longer on the market. That way, they get the hint and stop spamming.

The idea is a good one but it’s getting to the point where it’s unbearable. Even Tinder doesn’t spam you or share info without your consent.

I love the idea of ApartmentList breaking down my criteria and letting me see options I’m willing to compromise on but, the results are so far off. I selected specific neighborhoods for my preference and my exact match results keep coming up with places outside of my neighborhood preference. I chose those neighborhoods because those are the areas I want to live. Anything outside of the specific areas would make me flexible on my location. It’s frustrating because I am turning down 90% of my matches because of where they are located. The few places that were in my desired location were listed with the wrong price. Not sure where ApartmentList is getting it’s information from but I have to go directly to the apartment’s website to see an accurate price and it’s usually $50-$100 more than ApartmentList listed. I have reached out to customer service and still have not received a response. I’m thankful for other accurate apps like Trulia because ApartmentList is good in theory but executed poorly.

The idea of ApartmentList is amazing. Definitely gave me some good recommendations for apartments to to look at, but it did have a few bugs.

1. Didn’t have the majority of the apartments, just a few of them in my location, so I couldn’t use ApartmentList as much as I intended.

2. When I liked or loved an apartment or I wanted to change a like to love or vise versa it wouldn’t let me change it. Whatever I liked or loved was a permanent choice no matter how many times I tried to change it or had the option to change it.

3. It didn’t show the layout of some apartments so I had to look them up on other websites.

4. I think a few of the other apartments need to have a standard to uphold. Some of them didn’t have any pictures or any information, so even if I had been a good choice for me i would have to skip past it.

Other than those things I really loved ApartmentList and the way it was set up. It took a long tedious task Into a very short one. It’s basically tinder for apartments. I’m happily getting settled into my next apartment very shortly.

Some things I did absolutely love about ApartmentList is that it showed the location and you could contact the apartments directly from ApartmentList . It was very easy to use. Comparing my last apartment hunt to this one made a huge difference and took half the time.

It’s a great concept. In fact, if I hadn’t found there to be so many glitches I might say it’s my favorite apartment locator app. But unfortunately it’s got a lot. It gives me several notifications to long into ApartmentList and find there’s nothing to be notified of. Or if I get a preview of the notification on my lock screen, like new apartments that have “come available” it’s not anywhere to be found. ALSO, probably the most annoying glitch it has is you will put in your preferences, like location, budget, amenities, and it will go SEVERAL hundreds of dollars over your budget? I don’t know about you but I certainly put my budget for a reason so a major jump in $500 over and over and over again..well I could’ve just googled apartments in the area and separated them myself at that point. I even deleted ApartmentList and then downloaded it again so I could give it another shot. To no avail. It still does this

It is not fault of ApartmentList, but nevertheless information about apartments availability and price is not accurate. I have visited a few places using ApartmentList when it was saying - available now or giving month and day when it is going to be available, but nothing was available at all or in the nearest future. The same is about prices. If it says $755, it will be over $100 more when you are in the community office plus water, trash etc and it is around $150 more than on ApartmentList . I receive notifications everyday about new availability right now, but it is not like this in a real life. So it is kind of waste of time to go to those places and just find out that you came there for nothing. 😳

I used the website to search for apartments and got a lot of solid matches for what I want in an apartment. Fast forward a week, I download ApartmentList and want to sign in to adjust my criteria and see what I can find. Fill in my email that I used on the website and it says something along the lines of “We will email you a link for a quick sign in”. I click the link and it opens up in Safari instead of ApartmentList . There is a typical ad bar at the top of the page for ApartmentList with an open button so I can jump straight to ApartmentList itself. Click the button and it takes me back to the page where I put in my email originally. I put in my address again and it brings up the ‘email you a link’ window again. So essentially I can not use ApartmentList to access my account because it circles back to the original email link window. What’s the point of having an app when you redirect me to safari in an email link? It is a solid premise but the execution is annoyingly flawed.

ApartmentList is pretty amazing. It's the tinder of apartments, she makes it really easy and straightforward for finding your perfect apartment hookup. Hahaha

Here's what it needs to get to 5 stars:
1) I found a place. I'm still getting calls, texts, and emails from apartment companies. How do I tell them I'm done for at least 13 months?? Hahaha

2) The ability to change liked->loved, and vice versa, once you learn more about a place

3) The needs to be a search bar. I accidentally right or left swipe some places, and I wanted to add then to a list.

4) the moment you "like" or "love" a place, that place gets your phone and email in a automated message from you saying "please contact me I want to learn more because I'm interested to live there". But I'm not, I'm still just deciding if I even want the first date, and now they're all sliding into my DMS and hitting me up like I'm ready for a long term relationship. Let me narrow down my Prospects and then have a button "contact my love list" etc

5) I ended up signing with an apartment not on the list, so it might be worth having a sales rep calling or emailing every apartment with stats saying "we the fastest growing and #1 app for apartments, please add your listing to our app" and get more in there. They're at about 20% coverage.

I love ApartmentList because it’s a nice way to e-apartment hunt. I would love to give it 20 stars but the fact that each listing does not include the address of the complex (some do, some don’t) is horrific. I’m relocating out of state and relying on the internet, exclusively. As many of you know, apartments change names OFTEN, or one company owns several properties! Sometimes the map feature doesn’t work. Sometimes I want to use the satellite feature on google maps to “see” the lot. Other times I want to search what’s around the area and am having to jump through hoops to find my desired complex. Please ensure each listing has an address listed!

I like a lot of the ways that ApartmentList lets you compare apartments, it has a lot of comparison features other apps dont have, but i HATE the way that it doesnt let you search for apartments. all i want to do is look up an apartment i found through another site so i can use this apps comparison interface!

also annoying is how i cant look through simple LISTS. yeah, the categories where you can find matches are useful, but when a category has 400 results the "having to click yes/no on every single one" thing is really inefficient, especially when every click gives you a pop up that takes forever to load on my slow internet, its just not worth it for those really long lists.

i LOVE the way it compares apartments, but ApartmentList makes it hard to find apts to compare in the first place in some ways

I love ApartmentList! it makes searching for rentals so much easier. only criticism i have is i wish the short list was easier to view and manage. It is difficult to scroll through your shortlist and view all the places especially when a lot of the rentals are no longer available. it would be nice if ApartmentList automatically took away the unavailable rentals. i also don’t like having to individually click on each rental on my shortlist to be able to view the details such as how many beds and baths. it also gets frustrating how every time you take a rental off of your shortlist the whole list refreshes and goes back to the top. other than that i think ApartmentList is great and fun to use!

Good app, really helpful, but despite saving multiple apartments from my short list as “love it”, it never actually moves anything to that list. It will move things to “visiting” easily enough, so I hope it’s a temporary glitch.
Also, it’d be nice if the places you say “no” to were formatted into a list- I’ve accidentally hit no, and then had to swipe no to 50 apartment all over again just to get the one I liked back. Rather inconvenient.
There are other features I would love to see here, like pet rent added, deposit amounts, weight limits or breed restrictions for dogs (and making that filterable when searching).
These are minor complaints. Definitely going to be my first stop app at narrowing places down, much more detailed and easier to use than other apartment-finding apps.

This as was really helpful when I first got it, i could easily put the area I wanted to live in and it would find places in that general area. When it showed me the information for each apartment there was a lot of readily available information for me to see before I even gave it a maybe.

Ever since the update, ApartmentList is practically useless. It no longer gives me apartments any where close to my selected area (is usually 30 miles away). This new swiping feature takes away the ability to see a ton of information about a place. The only way to see the information is to swipe, which in turn cluters you shortlist so you can forget about easily narrowing down your search.

I feel like they added the swiping feature to mimick dating apps, and that was completely unnecessary and ever since then it just got worse. ApartmentList was fine the was it was before all that, now all it does it take up space on your phone.

I never leave reviews, but I’ve used ApartmentList to find both my apartments since I’ve moved out on my own, and I love it! I figured that warranted an actual review. It’s easy to use, gives you as much information as possible, and the options are great! I love that they not only give you matches with all your criteria but also matches with useful category descriptions like “Flex your budget but get all your features” and “stay in your price range but commute a little further” so you know exactly what you’re looking at. No surprises, exactly what you want when looking for a place to live. I recommend ApartmentList to all my friends, and I recommend it to you, too!

I'm relocating for work to a totally new city, and have very little free time to search through the other apps and websites to figure out which apartment complexes would be best for me. Short of hiring a realtor, this is the best option out there. You put in what you want, where you want it, and how much you want to pay, and ApartmentList does the rest of the searching for you. It gives you matches based on your preferences, as well as options you may not have considered that are partial matches that still fit your profile. Once you have matches ranked, ApartmentList helps you contact the apartments and set up visits. Seriously this is the best app I've found for apartment searching on ApartmentList Store.

I am moving to Boston in a few months and my friends raved about how helpful ApartmentList is for apartment searching, so I was really excited to use it. But ApartmentList never even gave me a chance.

It started off asking what location you are looking for. I looked for Boston’s Seaport District, but it didn’t have it there as an option at all. Very annoying, considering Seaport is a well known and established district in Boston that is recognized on both Google and Apple Maps as an official district. I tried to look for the next closest neighborhood, Fort Point, and that also wasn’t there... Very frustrating. I put the closest neighborhood I could find and moved on.

Later, they asked what my price range is. For some reason, the currency was set to Korean won... I assume it might be due to some setting in my phone, since I am from Korea (even though I bought my phone and phone plan in the U.S.). But there is no option to change the currency setting! So its asking me for my budget in Korean won for an apartment in the States. The highest option they have was “10,000+” which is useless since that’s $8 USD.

I just went on and finished all the questions and when I finally hit “See my results” I get an error message that says “The operation couldn’t be completed.”

There are plenty of decent apartment apps and websites out there. Don’t bother with this one.

This is an excellent resource! I love the way it bundles potential rentals based on various criteria. And the quality of the properties are top notch. My one and only real issue is that there is no built in way to SHARE the properties I’m looking at with anyone else!

We are moving this summer and my wife doesn’t have the time to search, so being able to SHARE them as I look is paramount to getting this done quickly.

The lack of this standard app feature is forcing me to either take a bunch of snapshots and then look for the properties on other websites/app so that I can SHARE it with my wife. I don’t think Apt List wants eyes to have to leave their app/website. I’m hopeful there will be an update very very soon.

ApartmentList is great and would be even better with a few small changes. I love the ability to quickly add apartments to my shortlist and see many apartments at once to be able to compare. I also really like being able to see all the apartments I have added to my list on a map. The interface is easy to use and intuitive, and a large selection of desirable units. Some suggestions:
-add option to filter or sort by size
-add search ability to find a specific complex or unit
-add ability to tag units, add a note, or create custom lists (loft, pet friendly, laundry in unit, etc) to remember why I liked certain units
-show units that I have already messaged separately
-exclusion criteria (don’t show me any units in this city, below this size, without this feature, etc)
-easier to change apartments from “loves” to “likes” and vice versa without removing from shortlist

These could even be premium features if needed.

Overall I definitely recommend ApartmentList and find it simple and easy to view a large amount of apartments quickly and easily to find the ones that work for me, but it could be even better with some simple improvements.

*****************UPDATE*******************

Ok so I figured out the problem that everyone is having and yes, it's still a problem but there is a way around it. Once you put a listing into your shortlist, you can then go back into that short list and then click on your listing. At that point you can look at the walkability score, transit score, floor plans, etc.... The creators just need to fix it to where you can view this from your matches list..... (The list your presented with first,,,, after you put in your criteria) If you don't understand, read my issue below.

You guys had the best app for finding apartments. This new update won't let me see anything anymore. I can't click on any of the information except pictures. You used to tell me the public transit score and walkability score and now you don't. I am moving to a new state and i can't even view where the apartment is on a map anymore. I can't view floor plans nor specifics about the apartment. I don't understand why in the world you would make your app so useless. I don't see anyone finding ApartmentList useful anymore. Can you please change it back. I'm puzzled and confused.

I love the idea of ApartmentList breaking down my criteria and letting me see options I’m willing to compromise on but, the results are so far off. I selected specific neighborhoods for my preference and my exact match results keep coming up with places outside of my neighborhood preference. I chose those neighborhoods because those are the areas I want to live. Anything outside of the specific areas would make me flexible on my location. It’s frustrating because I am turning down 90% of my matches because of where they are located. The few places that were in my desired location were listed with the wrong price. Not sure where ApartmentList is getting it’s information from but I have to go directly to the apartment’s website to see an accurate price and it’s usually $50-$100 more than ApartmentList listed. I have reached out to customer service and still have not received a response. I’m thankful for other accurate apps like Trulia because ApartmentList is good in theory but executed poorly.

ApartmentList is pretty amazing. It's the tinder of apartments, she makes it really easy and straightforward for finding your perfect apartment hookup. Hahaha

Here's what it needs to get to 5 stars:
1) I found a place. I'm still getting calls, texts, and emails from apartment companies. How do I tell them I'm done for at least 13 months?? Hahaha

2) The ability to change liked->loved, and vice versa, once you learn more about a place

3) The needs to be a search bar. I accidentally right or left swipe some places, and I wanted to add then to a list.

4) the moment you "like" or "love" a place, that place gets your phone and email in a automated message from you saying "please contact me I want to learn more because I'm interested to live there". But I'm not, I'm still just deciding if I even want the first date, and now they're all sliding into my DMS and hitting me up like I'm ready for a long term relationship. Let me narrow down my Prospects and then have a button "contact my love list" etc

5) I ended up signing with an apartment not on the list, so it might be worth having a sales rep calling or emailing every apartment with stats saying "we the fastest growing and #1 app for apartments, please add your listing to our app" and get more in there. They're at about 20% coverage.

ApartmentList is very helpful and convenient for me. It has a really nice layout that makes things easier for you and sums up whether or not a apartment is a match for you, by letting you put in where you work and telling you how long of a drive each place you've favoured is from your work I think that is really cool!
Theres a percentage on how good of a match a apartment is for you so you know just how good a apartment you like works for you. Some of my matches where a 97% match. That is so close! My work was only a 7min drive, it had 5/6 amenities, and allowed cats and dogs. I highly recommend ApartmentList for a more advanced apartment search!

Why is this like Tinder? How will I dislike or like just based on the one photo and location??????? This is super inappropriate for something as serious as finding where you’re legally bound to live for a year or whatever.

The setup is really long, guys... At first I was into it, like, “ooooh customized! Sweet!”, but then it just turned into a dating app... letting me make snap decisions based on the one garbage picture the realtor deems clickbait worthy and the location on a map.

Also why isn’t there an option to choose multiple commutes? Is ApartmentList specifically for single people with no one else in the house to commute anywhere? For this reason alone, I already find ApartmentList unusable. My husband commutes too...

Also... I live in New York City.... ApartmentList is useless for New Yorkers too... if I say I want to live within 30 minutes commute range, it shows me a ton of listings for Jersey, and almost nothing in Queens!!! Sure I can expand the range to add more of the Bronx or Brooklyn or Queens, but then it’s going to add a crap ton more listings from Jersey too!!!!!!!!!! Ahhhhhhhh! Dear App Developers, almost no one wants to live in Jersey and work in Manhattan... it’s crazy stressful.

I’m sorry, but I am deleting ApartmentList immediately... I know I’ve used ApartmentList before... but now... 😬

It would save me a TON of time if ApartmentList allowed multiple commute points (I’m a district manager and my boyfriend also works- so we have 4 places we’d like to work fairly close to but I can only select one so then I have to individually check the rest.) Also, to have features that are non-negotiable. For instance, I’m totally fine not having hardwood floors although I would prefer them, but not having an in unit laundry is an absolute deal breaker- but over half of the suggested places don’t have in unit washer or dryer so I have to go through to get rid of them.

Over all ApartmentList is wonderful. Easy to use, great updates, very positive experience. But those two things could save literally hours of my life while searching!

Okay. So, ApartmentList I really useful and I like it a lot..but it has some problems. When choosing your apartment's rank (hate it, maybe, or love it) I can't ever seem to press on 'love it'. It gives me a notification that it went through but then it never shows up went I go back to that apartment's page or try to find my 'love's. This is frustrating and disappointing because there are some that I'd like to save separately because they would be my definite options. I have saved so many as my 'maybe's that it would be a whole endeavor to search for the ones a REALLY liked again just for me to never have them actually organized. I really hope they fix this because it would be such a useful feature if it worked.

ApartmentList is trash. I just spent the last 30 minutes cycling through the same questions to try to “see my matches” only to be given a magical email link that sends me through the same exact sequence of questioning. Mind you I’ve already accessed and logged my favorite apartments on the website and should have a log in. I downloaded ApartmentList for convenience, but have instead been sent on a merry go round of answering the same questions, then being told to click a magic link, then answer the same questions, then click the same link, to answer the same questions, to click the same link, and so on so forth. I’ve been doing this for about 20 minutes now to no avail. My advice would be to skip ApartmentList all together and just use the webpage. The purpose of an app is convenience and this is truly the antithesis. Complete waste of time. Very disappointing. Extremely frustrating.