Teladoc Health - Telehealth Software
Company Name: Teladoc
About: Teladoc is the the global leader in virtual care, transforming the access, cost and quality dynamics
of health care delivery.
Headquarters: Purchase, New York, United States.
Teladoc Health Overview
What is Teladoc Health? Teladoc is a virtual healthcare app that connects users with U.S. board-certified doctors, therapists, nutritionists, and specialists via web, phone, or app. The app provides quality healthcare services, including virtual primary care, everyday care, mental health, nutrition, dermatology, and expert medical advice in all 50 states. Users can request a visit, talk to a doctor, and pick up a prescription if necessary. Teladoc is a secure and confidential app that complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Features
- Virtual healthcare services for non-emergency conditions, mental health, nutrition, dermatology, and expert medical advice
- Thousands of board-certified doctors, dermatologists, therapists, licensed nurses, nutritionists, and leading specialists
- No waiting room and no time limit for Teladoc visits
- Prescription medication can be submitted to a local pharmacy of your choice
- Available as a benefit through your employer, health insurance, or other organization
- Flat rate per visit for users who are not eligible for Teladoc through insurance or their employer
- Secure and confidential app that complies with HIPAA
- Apple HealthKit integration to enhance the user experience and provide doctors with a comprehensive view of the user's health.
Official Screenshots
Product Details and Description of
A DOCTOR’S CARE. ANYTIME. ANYWHERE. Teladoc® connects you with a U.S. board-certified doctor via web, phone or app. Join over 50 million members and get quality, convenient healthcare and therapy on demand. Teladoc provides quality healthcare services, including virtual primary care, everyday care, mental health, nutrition, dermatology and expert medical advice in all 50 states via phone, online or app. We have thousands of board-certified doctors, dermatologists, therapists, licensed nurses, nutritionists and leading specialists who can diagnose, recommend treatment and provide prescription medication for many medical issues, including: - Non-emergency conditions like allergies, flu and sinus infections - Eczema, psoriasis, rashes, acne, aging and skin care - Depression, anxiety and relationship issues - Nutrition and wellness consults - And more HOW DOES IT WORK? Request a visit: Open the Teladoc app to request a visit with a doctor, therapist or dietitian. Then, provide a brief medical history and associated information about your health concern, and pay a copay as low as $0 (with insurance) or a flat fee (without). Talk to a doctor: For General Medical services, a board-certified doctor reviews your medical history and any submitted images, then contacts you via phone, video or message center. Teladoc visits, including General Medical, Mental Health, Nutrition and Expert Medical Opinion, have no waiting room and no time limit; you can speak to the doctor for as long as you’d like. Pick up a prescription: If applicable, a Teladoc doctor will listen to and discuss medical concerns with you, offer answers and recommend a treatment plan. If medically necessary, prescription medication can be submitted to a local pharmacy of your choice. HOW DO I GET TELADOC? Teladoc is a virtual care service provided to you as a benefit through your employer, health insurance or other organization. If you aren’t eligible for Teladoc through insurance or your employer, you can still access our telehealth services at a flat rate per visit. Visit Teladoc.com or download the app to learn more. OUR MEMBERS SAY IT BEST - “I’m a working mom with four kids, so it’s really challenging when one of them gets sick. I can talk to a doctor anytime, 24/7, from anywhere, whether I’m at home or in the office. Teladoc is a game-changer.” - “I found this therapist who’s really great; she understands me. I credit Teladoc and that therapist for allowing me to see that life didn’t have to be chaos all the time.” - “In my experiences with Teladoc, I’ve never felt ignored or that they didn’t have time for me. I give credit to the Teladoc dermatologist who looked at the pictures and knew it was something serious.” SECURE & CONFIDENTIAL We take your privacy seriously. Your visit is 100% secure, confidential and compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). AWARDS AND RECOGNITION - #1 in Telehealth Satisfaction with Direct-to-Consumer Providers—J.D. Power, 2021 - Company of the Year—Healthcare Dive, 2020 - Most Innovative Company—Fast Company, 2021 - Largest Virtual Care Company—Forbes, 2020 CONNECT WITH US - Web: Teladoc.com - Facebook: facebook.com/Teladoc/ - Twitter: twitter.com/Teladoc - Instagram: instagram.com/Teladoc/ - Phone: 1-800-Teladoc The Teladoc app also uses Apple HealthKit integration to enhance your experience - Our seamless integration with HealthKit enables your doctor to form a better diagnosis - We import your most recent historical medical details on blood pressure, temperature and heart rate right into the app - Your doctor will have access to these details before and during your visit - Our comprehensive view of your health will enhance your interaction with Teladoc
Top Reviews
By Grayfam6
Great customer service
We have this service for my husbands work and today was my first time trying it. I was honestly a bit skeptical and I had to call to have help setting up my account. The account representative I talked to was very friendly knowledgeable and personable. She also stayed on the phone with me to make sure I knew where to enter medical history and everything else relevant to my call she was even able to explain to me how the process would work when I scheduled a "visit". There is also a list of symptoms and things that they CAN treat. This list was incredibly accurate and helpful. It seems like this app is either hit or miss based on reviews - I am very happy with my experience and will continue to use them for applicable symptoms. I know this is a great tool and resource and there is no substitute for actually seeing a doctor in person, however the convenience of having them call in a prescription for my infection and the quality of the doctor I talk to you were simply outstanding in my opinion!
By gandjsmith
Sometimes iffy but MOSTLY great!!
I’ve called Teladoc a total of 3 times now and 2 out of the 3 have been successful!! They immediately sent in pink eye drops for my daughter and then immediately called in an antibiotic for me when I had gotten an infection in my cuticles. The one I think is tricky is UTI or yeast infection. My youngest daughter called me when I was out of town at a teacher’s conference and complained of symptoms similar to a yeast infection. I called and the doctor refused to call in anything bc those are prohibited through Teledoc for people age 6 or younger. I think this is a bit ridiculous, especially considering that I was calling from out of town and this is not something a little girl (no matter what age, 6 or 36) wants to ask their dad for help with. The whole situation needs to be considered before just denying a prescription when people are obviously using this service when it’s not possible to get to a doctor. Other than that experience, it’s all been very positive and helpful!! Timely, and efficient service all around for sure!!
By M. Edmiston
Love Teladoc
I’ve been using Teladoc for awhile now and it has been great. I’ve had a couple doctors that seemed very uncaring and rude, but I just hang up and request again. Most cases, the next doctor is so much better. If I ever need a prescription refill, they are on it! I love it! I hate taking my boys to urgent care or ER because most times, the people are way worse. This saves me a 45 min drive and hours in an environment I rather not be exposed to. I’ve done video consults and phone consults and the both are great. I haven’t left a review in the past, but today I had the best doctor call for my boys and was on the phone with him for 36 mins. He answered every question I had. He gave great advice and backed up what he said with explaining why he felt that way. He listened to both boys and was very honest and caring and was overall the best doctor I’ve ever spoken with. I hope I can call in and request him for further consults in the future. Overall, great experience and I’ll continue to use this app.
