SMART Service Desk

SMART Service Desk Software


Company Name:

About: SMART Service Desk is a vendor for ITSSM – IT Service Support Management.
Headquarters: Coppell, Texas, United States.

 
  2020-04-29





Editor's Insights

1. SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations.

2. SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application.

3. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle.



SMART Service Desk Screenshots

           


Product Details and Description of SMART Service Desk

SMART Service Desk Mobile App is a Full Lifecycle, Full Featured and Fully Functional mobile app for ITSM Product and CMDB of SMART Service Desk Application. The App features Realtime Dynamic Dashboards with Drill-Through capability.

Currently The App supports the full lifecycle of

- Incident Management

- Request Fulfillment Management

- Problem Management

- Change Management

- Release Management

- Configuration Management Database (CMDB)

In Addition, the App also provides Knowledge Management Module and User Surveys.

SMART Service Desk - IT Service Management Suite is a flexible and robust Enterprise Solution that is available via On-Cloud and/or On-Premise configurations. It is simple, yet comprehensive, highly configurable multi-lingual ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle. We offer an integrated and modular solution that is designed to support the needs of the customers.



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