Contact TrueCar: The Car Buying App

Contact TrueCar: The Car Buying App

Published by on 2020-11-19

Buy smarter. Drive happier. With the TrueCar app, whether you’re browsing,
buying new or used, selling, or trading-in, you’re in charge of the process
from start to finish. Here’s how. Get the Actual Price for the Vehicle You
Want With T...

How to Contact TrueCar: The Car Buying App

TrueCar: The Car Buying App Contact Information

Listed below are our top recommendations on how to get in contact with TrueCar: The Car Buying App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TrueCar: The Car Buying App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TrueCar, Inc.

Get Pricing Info for TrueCar

Contact TrueCar! Or Contact Support

Need help using TrueCar? Try their Help Center now!

TrueCar in the News!

Social Support and Contacts

TrueCar on Facebook!

TrueCar on Twitter!

TrueCar on LinkedIn!

A better way to Contact apps

You can now contact TrueCar: The Car Buying App customer service directly
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Contact TrueCar: The Car Buying App directly

Common TrueCar: The Car Buying App Issues

  • By jppff

    Phone calls wont stop!!!!!!

    Just awful and I don’t even understand how this level of harassment is even legal in 2018. Basically what happens is that after you just view a car and I mean it (just viewing), they will send your phone number to numerous dealerships and trust me that they wont stop calling and emailing you, even after you remove the car from the apps menu they even tell you that you will continue to receive calls and emails, there is no way out out of this that I could find and ( I’m even in the do not call registry ).... apparently they don't even share the databases with the dealerships. There was a time at the very beginning when they truly care about the customer, now they just blatantly and with no apparent way out just give out your personal info, how is that for a balanced scale between the dealerships and the car seeker, this is even horrible for the dealerships imo as i pretty much blacklisted them all from my current and future car purchasing experience and now they wont be getting my business....

  • By polymedu

    They steal your phone number and sell it

    True Car is nothing but a scam to sell your private information to other companies. When you search a cars price they give you a value that is way below MSRP and make you sign up with your email to look at prices in the area. However, they do not give you price lists afterward, they just sell your phone number (which you don’t give them, they just raid your phone for it) and your email that you used to sign up to all of the dealerships in your area. These dealership prices are no where near what True Car tells you they are before you sign up, and the dealerships send you info for all cars, not just the one you were looking at. Amongst 8 dealerships, 19 emails, and 7 phone calls, all within the first hour, there was only 2 cars that matched what I had searched, leading me to believe that True Car doesn’t even tell the dealerships what you searched for. It is just as easy and quick to avoid True Car and you won’t have to be spammed by the dealerships.

  • By Kraig R

    Phone calls won’t stop

    Like others have said, this app is advertised as a new way to buy a car with less hassle. It should make it clearer to users that dealers will call them despite asking for email contact only. The idea behind this app is great, and I like the ability to see inventory on dealer lots. But the phone calls kill the purpose. I downloaded the app about a month ago and clicked through to see the price on a car, suddenly my phone blows up with calls and texts and voicemails. These eventually slowed as the date on the offer passed. Yesterday I completed a survey in my email from truecar asking how my experience was. I filled that out and boom the phone calls start again. This app needs to be clear that dealers will get all your contact info, despite your preferences. If I could leave a zero star rating I would, and if I could redo the survey I would give a terrible rating. Better yet, don’t fill out the survey because they turn around and tell the dealers to contact you again!

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Have a Problem with TrueCar: The Car Buying App? Report Issue

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Why should I report an Issue with TrueCar: The Car Buying App?

  1. Pulling issues faced by users like you is a good way to draw attention of TrueCar: The Car Buying App to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a TrueCar: The Car Buying App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TrueCar: The Car Buying App.

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