Deltek Touch CRM

Deltek Touch CRM Software


Company Name:

About: Deltek is an enterprise software and information solutions provider for professional services firms
and government contractors.
Headquarters: Herndon, Virginia, United States.

 
  2023-10-13

Deltek Touch CRM Overview


What is Deltek Touch CRM? Deltek Customer Relationship Management (CRM) customers can now access the information they need from their mobile device with Deltek’s mobile solution, Touch CRM. This app allows users to manage their customers, contacts, and opportunities, as well as track activities and information unique to their business. With one-touch tap, users can make a call, send an email, or view an address on a map. The app also maintains all CRM security settings, roles, and access controls.



Features


- Look up, view, edit, and add customers, contacts, and opportunities

- Manage activities and activities associated with customers, contacts, and opportunities

- Track information unique to your business in custom fields

- One-touch tap to make a call, send an email, or view an address on a map

- Find duplicates when adding new customers and contacts

- Maintains all CRM security settings, roles, and access controls

- Easy and secure access to the app using a 4-digit pin

- Requires a Deltek CRM user license

- Some features may be unavailable if not on the most recent version of Deltek CRM product (Vision, GovWin Capture Management, or Ajera CRM customers only)

- A server-side component must be installed by the administrator and provide the organization's unique Touch URL

- For more details on system requirements and known issues, refer to KB article #71390 on Deltek’s customer care website.



Official Screenshots


         


Product Details and Description of



To increase productivity and profitability, knowledge needs to be in the hands of those who need it when they need it most. Deltek Customer Relationship Management (CRM) customers now have access to the information they need from their mobile device, 24/7 with Deltek’s mobile solution. With Touch CRM, calling, emailing or getting directions to a contact’s office is as easy as a tap of a finger, allowing business developers to better compete, win and retain clients. Touch CRM is ideal for the CRM user who travels or is frequently away from the office. Features: - Look up, view, edit and add customers, contacts and opportunities - Manage your activities and activities associated with customers, contacts and opportunities - Track information unique to your business in custom fields - One-touch tap to make a call, send an email or view an address on a map - Find duplicates when adding new customers and contacts - All CRM security settings, roles and access controls are maintained - Easy and secure access to the app using a 4-digit pin To use the app: - A Deltek CRM user license is required. - Some features will be unavailable if you are not on the most recent version of your Deltek CRM product (Vision, GovWin Capture Management or Ajera CRM customers only). - A server-side component must be installed by your administrator and your administrator must provide you with your organization’s unique Touch URL. Contact your IT department to ensure this component is in place and up-to-date prior to using this mobile app. - For more details on system requirements and known issues, please see KB article #71390 on Deltek’s customer care web site.




Top Reviews

By Scc75

Deltek CRM - worst CRM I've used

Deltek CRM does not like to outlook mail or calendars. It feels like it was designed by accountants not business development professionals. You have to run two calendars, no email integration, activity reporting is horrible.

By Kev has no nickname

Can't add activities

I can't believe this doesn't have the ability to add new activities to a contact. Huge miss, what are you guys thinking?

By alex_vandehei

App needs work

This app needs work. Unable to open contacts and can only view name and title of a contact. What's the point?!?





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