Contact Pacer Pedometer & Step Tracker

Contact Pacer Pedometer Step Tracker Support

Published by on 2023-11-27

About: Pacer is like having a walking buddy and health coach in one app. You can track
all your activities in one beautifully intuitive interface.



How to Contact Pacer Pedometer Step Tracker Customer Service/Support

Pacer Pedometer & Step Tracker Contact Information

Listed below are our top recommendations on how to get in contact with Pacer Pedometer & Step Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pacer Pedometer & Step Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Pacer Health, Inc



69.77% Contact Match

Developer: Pacer Health

E-Mail: [email protected]

Website: Visit Pacer Pedometer Step Tracker Website



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Privacy & Terms:

http://www.mypacer.com/termsofservice/

http://www.mypacer.com/privacy




Reported Issues: 14 Comments

4.9 out of 5

By Dennis Bosh

8 months ago

Pacer I'd #b211112521 I set up a new phone and my Pacer history didn't transfer properly. Originally set up on 4-03-2019 with over 18,000,000 steps logged. After transferring to a new phone my Pacer history somehow changed to a start date of 6-25-2020 with 14,557,316 steps. Is there a way you can help with getting my original step tally properly logged on my new phone.

By Sue Heiser

1 year ago

I lost my phone. I have a replacement and when I downloaded it and signed in all the previous 5+ years of data is Lost. How do I get it back? Sue

By Francis Cookinham

2 years ago

I was

By Tyesha Jackson

2 years ago

My pacer free trial was canceled and it still took money from my account for the subscription m. I called and was supposed to be refunded and it still had not been refunded yet

By M. Wright

2 years ago

My feed following only shows data from 7/15/21 and before. The IPhone has been shut off several time to attempt to reset. The App has been deleted and added, but the feed still only show 7/15/21 and before. When saving new data all dates to the present are visible, but on checking feed on date of 7/15/21 & prior visible.

By Steve Segal

2 years ago

The badge is not appearing on my iPhone 11 Home Screen. I have enabled ‘badges’ on my notifications page. Other apps work fine ie badges appear. Please advise.

By Corrine Hurley

3 years ago

I was charged 5.95 for a subscription I didn't order. Please remove this and refund my money. The transaction was done on the 16th of January 2021.

By Carolyn Racicot

3 years ago

I accidentally hit free trial on your Free Trial can you please cancel this!!! And not take down my bank information

By Ryk

3 years ago

The app is inconsistent with its steps 1240 steps on 2.5 kilometer. It’s impossible. 3070 steps on 2 km which is most probably correct. What do I need to do to fix.

By Karen Bennett

3 years ago

Hello, I use the bike mode with GPS Saturday night. This morning I forgot to change back to walking mode. I walked a little over 4 miles. So, my steps were. not logged and the miles didn’t count towards the August challenge. Is there w way I can edit the Sunday activity?

By Greta McConnell

3 years ago

I just walked 8 miles but it tracked it under cycle how do I get it back to steps

By 🔥Jerimy🔥


Pacer App is Great for stepping!

~There needs to be improvement on privacy and who follows you etc, there are to many anonymous people with fake names and fake profiles and no real pic, I would like to choose who can follow my post and who can not! Also, you should be able to delete your own account yourself if you ever need to for any reason like all the other apps allow you to do. We should not have to email pacer and beg for assistance in removal of our own account. I also think also people should only be allowed in only one group to be listed on their page, to many people jump in And out of groups all month long and mess up teams. And also they never remove their self when they join a new team, which again messed up things when the weekly stats come in. I also think there needs to be a daily step count limit shut off, for example people getting 70k plus daily ARE RIDING BIKES and cheating and it discourages the real people walking daily. That is humanly impossible! That is frustrating for the real walkers. I see this conversation a lot! Over all it is a good app but it needs some adjustments to keep making it better!!!! I hope you all read my suggestions thank you for your time! ~:)



By Pacer User No More


Great app....When it works.

I’ve compared to apple watches for the total amount of steps per day. A friend had 10,000+ steps for the day with an Apple Watch and I only had a little over 3,000. We had been together ALL day and should have been within 25 steps of one another (that’s on the very high end). However, I just noted that if I had 3,000 steps according to Pacer, I had been pretty active that day. Plus, the live tracking for walking was great.....until it wasn’t. I walked over 2 miles 3 days in a row and each day my totals were 0.0 miles miles. I was walking the exact same route I have been walking for over two weeks! After walking two miles in 28 minutes and having the app say I walked NO where and burned 1 calorie, that is unacceptable. I emailed the help center and they told me I should look in my settings to make sure I had the location services turned on. Really? No kidding.... This isn’t the first time this has happened. Before, I simply deleted the app and downloaded again after a few hours. Though it worked last time, it isn’t now. You shouldn’t have to do that anyway. Deleting the app for good this time.



By Word Girll


Needs more accuracy

Update: It tells you 10,000 steps is your goal and ignorantly I followed when I should have looked it up in miles. Big mistake - I pushed myself to 7,000 steps one day and have lot of pain and swelling in left leg that has not gone away. It’s like a knot of veins that have formed. Painful to sleep. Must see doc. Basically - start slow. Don’t push it unless you’re super healthy. I’m 49, not obese but could lose 20 pounds. I should have not pushed to achieve 10K Syria - app should say what that translates to. Old review: I have been using it couple weeks now. My friend and I compete. So it’s been fun to track each other. However I just did a 2 mile Leslie Sansone video and it says I only did 1.3 miles. So who should I believe? -Also, it’s missing several of my workout days from activity history? Not cool man, I worked hard on those days. -Are the steps based on the height? I’m only 5’1, have to take more steps to reach certain goals so hopefully the standard step chart I’m using via internet is adjusted for this app measurement. Do you guys have your own chart based on people’s heights?




Have a Problem with Pacer Pedometer & Step Tracker? Report Issue

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Why should I report an Issue with Pacer Pedometer & Step Tracker?

  1. Pulling issues faced by users like you is a good way to draw attention of Pacer Pedometer & Step Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pacer Pedometer & Step Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pacer Pedometer & Step Tracker.


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