Contact Glassdoor Jobs Community Support

After almost a decade (maybe more) I am completely deleting my Glassdoor account. Glassdoor is allowing painfully, blatantly fake reviews. It’s quite obvious if you take a peek. A company rating tanks due to dozens of honest, critical reviews over the course of several months. Then suddenly within 1 month (sometimes on the SAME DAY) multiple users will post a copy/pasted recruiter’s speech. Everything is listed as a “pro” and there’s zero cons. ZERO. I feel silly now for not realizing but, Glassdoor is a business too. And Glassdoor thinks you’re stupid. I flag what is clearly a recruiter review, only to hear from someone at Glassdoor that what I’ve flagged isn’t an issue. You’re clearly not reading what people are flagging and if you are, then a retraining of all your staff is necessary. I’m not flagging bc it’s fun, I’m doing it bc I wanted to trust Glassdoor. But I can see that’s no longer possible. I’ve found long threads of complaints from other users who have experienced the same issue, search for yourself.

Kinda shady that they have a mobile site, but you can't use it unless you download the app. Also highly suspicious that many of the reviews here are from the friends and family of the app's creator. As far as the app itself goes, the filters are a little lacking and the second you put any kind of profession in, it gives you recommendations for everything remotely related. A college professor does not need to see high school PE teacher on the list, a primary care doctor does not need to see every opening in every hospital in a 25 mile radius (from speech therapist to medical director of surgery)... Less is more- figure it out. On the upside, you can occasionally get a review of the employer before you apply. Much of the time though, it is giving you a review of the parent company or the company doing the marketing for the job, rather than the job itself. You are probably better off though using a different app to find a job, then this one to get a review of the employer before applying. Edit: Now the app doesn’t even listen to your filters. You ask for an exact match for the location, and it automatically broadens out to a 25 mile radius, and refuses to be set back to exact location. It’s not bad enough you have to sift through dozens of sponsored listings, but now you get your hopes up that you finally found a match and it is in the next town over, like an hour and a half commute...

Glassdoor takes a very hardline approach on renewals. We had an employee turnover, and I reached out about having a meeting to discuss the renewal and Glassdoor said the product automatically renewed 5 days ago, 30 days before the renewal date and cannot be cancelled. While I was considering renewing the product anyway, I did not wish to be forced into anything, and I said please accept this as my cancellation, and we can discuss the renewal later. Glassdoor said their lawyers would enforce the renewal and we could not get out of paying for another year of service. It’s unclear to me why any company would force an unhappy customer, or in our case a customer who was questioning what value we get from this product, to renew when they are are not satisfied with the product. Glassdoor seemed to have an efficient process in place, so they likely do this a lot. I would be very careful about signing up with a company like this, and I will certainly never work with this company again.