Zalando – Online fashion Reviews
Published by Zalando SE on 2024-01-22 About: Shop the latest fashion trends on Zalando.
We are Europe’s biggest online
retailer - explore clothing, shoes, accessories, sportswear and much more.
Table of Contents:
About Zalando
By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice.
If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.
To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area.
ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS.
Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area.
By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.
Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.
You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”).
This combined with free returns, makes Zalando a one-stop, convenient shopping experience.
Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations.
Zalando will not have access to your private photos or data.
- Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.
We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more.
- Camera: Necessary to use the photo search and barcode scanner functionalities.
Overall User Satisfaction Rating
Negative experience
53.2%
Positive experience
46.8%
Neutral
16.2%
2892 Zalando Reviews
4.8 out of 5
By sam erd
Language is limited
I can not change the language
By Batman aka Jo
Sell Box issue
I previously used Zalando to sell gently used items to this app through their Sell Bix program. I just did another clean out of ny clothing ans wanted to create a new box but there is NO BUTTON to add items to Zalando and into your box. PLEASE FIX THIS ISSUE. This feature is completely useless at the moment with no button available to add items to your box.
Please fix asap, thank you!!!
By idjevd
hyvä
hyvä appi hyvä appi hyvä appi
By blehhhhhhhhhhhhhhhhhhhhhok
Cant change the language
You can’t change the language without changing the country. Impossible to shop if you aren’t fluent in the language of the country you reside.
By memoo
Terrible with returns
I’ve had several instances where my refund wasn’t completed due to “me not returning “ something. Not true, including some inexpensive things, like dvf dresses. 😢😢 easy return process, but not always honest
By nevaehqueen22583
Really bad
It would not let me do anything it just kept asking fir me to refresh and i did and stilk did not work i turn and turned off my phone and well nothing so u can try it for urself
By 天下👎
shoenen
Zolang het Nike-schoenen zijn, is het niet op voorraad
By jaomyy
Mise à jour défectueuse
Depuis la mise à jour l’application beug beaucoup
By amjad 😶
bitte
Bitte von der Verwaltung die arabische Sprache bitte hinzufügen 🙏
By elcubanodevulcano
Ottimo
Tutto perfetto
By la mia vita site voi
Ndalime Shametaj
E fantastico adoro this app!❤️
By drazenz
Still owe me 90eur refund
Use at your own risk.
I returned a pair of shoes. They contact me saying they received a pair of shoes that I never ordered. It's a new pair, women's shoes, for which they give me their article code too. I say I never sent those shoes, please check that you received my pair of shoes. They say nope, we received from you a pair of shoes that you never ordered (btw more expensive than mine), so we can't refund you, happy to have you as a customer, have a nice day.
So after spending 250eur with them on multiple orders, they basically claim that I returned a more expensive, brand new pair of shoes that I never ordered. Never for a second they suspect that in a warehouse that handles thousands of articles daily there could have been a mix up.
By linda kokoladze
Gutschein
App ist gut. aber Gutschein ist mega kompliziert . ich wurde niemals kaufen!
By Baikuna98
Add on Georgian App Store
Add on Georgian App Store
By JaJa LeTuff
Not bad
When it comes to Zalando itself, it’s really a great tool. Very easy to maneuver and browse. There is a lot of extra information about the items which increases my confidence in ordering the correct size.
The service itself is great too. Low shipping cost and easy returns.
The minus point is not for Zalando itself but the fact that certain items cannot be delivered to my country which is not indicated until checkout. This is very frustrating. Why are are there restrictions. These are entirely incomprehensible. We are within the EU and should have access to the entire catalogue.
By kate3814ams
Can’t change language without changing country
App claims to come in 20 languages but comes in 20 countries. Not the same. Easier to use chrome where I can translate. Deleted.
By diagash
Excellent
Very easy to use
By SAVStylist
Search
Search needs to be a bit smarter since we are not
Is Zalando Safe?
Yes. Zalando – Online fashion is very safe to use. This is based on our NLP (Natural language processing) analysis of over 4,581 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Zalando Is 46.8/100.
Is Zalando Legit?
Yes. Zalando – Online fashion is a totally legit app. This conclusion was arrived at by running over 4,581 Zalando – Online fashion User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Zalando Is 63/100..
Is Zalando – Online fashion not working?
Zalando – Online fashion works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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