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As someone else mentioned, the directions do not keep up with your physical movement. The GPS dot moves all over the place even if you are standing in one spot making it extremely difficult to get your bearings in an unfamiliar place. I may not know where I am, but I do know where I am not (...unless the men's fragrance section of Macy's has been moved outdoors and a block over). Adding to the challenge, the street names can be difficult to find. You may have to zoom out a significant amount for the one you are looking for to appear. God forbid you want to zoom out and look for something in another area. Every time I have tried recently, it just brings me back to the area I'm currently in. Using the transit directions prove to be equally obnoxious. There will be directions to "Walk" but no explanation of where to (no "turn left on X Street") so you have to rely on their map and faulty GPS. The public transit are very confusing and counterintuitive (perhaps they're sufficient for people used to using public transit?). I couldn't always clearly tell when a bus/train was arriving. Not sure what happened with the last few updates, as I have used Google Maps reliably on a number of past trips. I already hated to give my data over to Google but the frustration with this app on this trip makes it easy to try something new. I imagine orienteering would be easier than using this app!
The way you’re allowing people to report accidents or road closures now with the + only available when the app is in route navigation mode is absolutely idiotic. You’re assuming people always open up maps to have turn by turn navigation going on when they need to file such a report and that’s simply not the case. I don’t need navigation to know where I’m going almost 90% of the time, but it would be nice to open up maps, drop a pin and add an accident or speed trap if I see one along my way WITHOUT having to be in navigation mode on the maps. Why you didn’t think of this is beyond me. Mobile app only shows Rates/Reviews for places that only if they have an actual review posted. If it’s just a star rate, it doesn’t show up in the list but is still counted. Have to visit full desktop site via Safari to see all reviews. This is ridiculous and needs to be corrected. Mobile app should have same functionality as full site! Also, you need to turn off that junk at the bottom recently introduced that tells you about things around you and suggests places for you. I don’t need that taking up screen room when I’m opening up the app to quickly check the traffic on the roads around me. I just need the app to quickly open and display the map full screen with no other BS interfering.
It took me to streets that were closed! My kids had a field trip, and the 101 fwy was closed in Santa Barbara. I already knew this, so I wanted to make sure I leave early enough to take whatever detours I had to take. Google maps said I would make it in 2.5 hours, and showed that I'd be using side streets where the fwy was closed. I checked Waze (another GPS app) and that said it would take me 3.5 hours, taking me the 5 fwy route. So I opted for Google Maps, the faster one, the so-called "trusted" GPS app, that would get me there 1 hour sooner than Waze's route. We left early, and when we reached the part where the fwy was closed, it detoured me to streets that were closed off! Tried other streets, all closed!! I then used Waze, to see if there was another way, and Waze said I would have to go all the way around, through the 5 fwy. That would take me 4 hours from where I was! We obviously didn't make it to our field trip and ended up just going to a park in Santa Barbara, then headed back home. I should have used Waze from the beginning. Google Maps fail! I've had prior issues with Google Maps before, like, it routing me in loops and circles, but never thought too much about it. It is the most used GPS app, so I thought it was the best. Nope. This time it pushed my buttons. Deleted the app. Use Waze everyone! It's real time, with real users!
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