Dashlane Password Manager Reviews

I check periodically, and I continue to find Dashlane is the number one or number two password manager in different comparisons. But, when I consider the functions and features, the kind of rapid customer support I receive, and the cost—I use the Premium Family plan, giving me up to six licensed users—there is simply no comparison. Given the number of major hacks annually, and how often those user credentials end up for sale on the Dark Web, the days of keeping your passwords manageable—easily managed, all the same across web sites, have them easy to remember, and/or writing them on sticky notes or a notebook “hidden” near your computer—should be long behind you. Dashlane makes it so easy to keep you passwords unique for every site, and meeting all complexity requirements. They can be sync’d across all devices, logged in using biometrics, and randomly generated using Dashlane. In many websites, they can be automatically entered by DashlanePasswordManager /extension, without little or no interaction on your part. Especially on the iPhones using FaceID, I don’t have to do anything but look at my phone—amazing!! And sharing them with friends and family couldn’t be easier. I can recommend them highly enough. Best product available for several years now—nothing would make be changed.

It’s not ideal to have random 10 character passwords, unique to each app or site, but after having two identity theft situations, I feel a lot safer. If there is a breach (like experian), DashlanePasswordManager tells you and which accounts were affected so you can immediately change your passwords. There’s also a feature that will update them all, but I don’t use that. Yes, google can save all your stuff, but I feel like google knows enough about me already. You make one safe password (don’t forget it, it’s possible to retrieve it but difficult, that’s the point) and that gives you access to all the others. You can log in to sites and apps via dashlane. On my computer, if DashlanePasswordManager is open it will auto fill. I also store credit card numbers, ss# of my parents, stuff like that. I’ve never used another password manager and for sure it is simpler to just save passwords on your phone or through a browser but this is an extra layer of protection. Everything is in one place and if you lose your phone or computer you can access everything through the web site. It even has an emergency contact so that if you get hit by a bus someone has access to all your stuff to pay your bills. Worth it to me. It’s $69/yr for premium and I use all the features but you can try it for free.

I have been using DashlanePasswordManager a long time now and it’s been great, but for a while now it’s been very buggy. When I type in characters DashlanePasswordManager freezes and takes forever to enter in any fields and then I end up with 6 letters or numbers because I kept hitting the character button repeatedly. It got so bad that I deleted DashlanePasswordManager and re-downloaded it but when I put in my email address in the sign in I got a message saying, “Please check your internet connection and try again.” I knew I had internet connection because I downloaded DashlanePasswordManager .

Then I went to support from DashlanePasswordManager Store, which took me to the web site, where I started a chat with the bot and from there got connected to a person. I was eventually able to sign in from the web site, with a couple glitches along the way, but could not get back to the chat with the person because I got kicked back to my previous chat with the bot. Sandra is probably still waiting to hear back from me as I write this review.

DashlanePasswordManager worked great the first year or two I had it, then I started having these problems and have been getting progressively worse. Now I can’t use DashlanePasswordManager at all. Somebody over there has really dropped the ball and needs to get their act together. But I also concede that it could be an issue with my phone too. I have been happy enough with it for so long now that I am still not ready to move on to a different way of managing my passwords but if this keeps up, I’m going to have to.

DashlanePasswordManager is fantastic...have been using it for years and it only keeps getting better. I would be absolutely LOST without it. All recent breaches in security online and in stores did not matter to me for 2 reasons...1. My passwords were never saved on those sites and Dashlane has not been compromised (by the way - nice job, Dashlane!!) and 2. When I have needed to quickly change my passwords, I have used Dashlane's password generator and change my passwords quickly, efficiently and securely. I love that Dashlane can populate for me if I choose, but also can now store other types of sensitive information such as ID's you don't want to carry, payment methods and secure notes you need to make. Overall - again, I could not live without DashlanePasswordManager.

One suggestion I would love to see in a future update...would be for accounts you no longer want to use...maybe the ability to use Dashlane to deactivate your account and help remove your data to unsubscribe from a site you are no longer interested in having an account with, so that sensitive information does not need to float about on the interweb :)

Overall - GREAT job Dashlane!! I have already renewed my premium for 5 years...because DashlanePasswordManager and my online security are of utmost importance to me!! Thank you!!

If you are concerned about security, identity theft or protecting your password protected accounts and data, this is a MUST-have!! Having unique and complex passwords for EVERY account you have is imperative to protect yourself and to minimize the risk if one of your accounts is breached! Until Dashlane came along, the possibility of having a different and complex password for every account was IMPOSSIBLE - there was no way to remember them all or to store them securely. Dashlane has solved the problem !

I thought this was just another gimmicky app that wasn't really going to meet the expectations or claims. I was SO wrong! After seeing Dashlane recommended by some top internet security guys who had just appeared before Congress, talking about internet security, I figured I'd give it a shot. All I can say is, "WOW!" Dashlane provides me with security and the ability to have different passwords for EVERYTHING I do online and check out of online stores with just a click or two. Getting automatically logged into every site you have an account with is SO nice! DashlanePasswordManager saves time and gives you as much piece of mind as you can possibly get. Don't hesitate to "Go Premium" - the price is well worth it!

DashlanePasswordManager is really a benefit in todays world. It’s getting way to hard to keep all the information under control w/o a little help & DashlanePasswordManager definitely helps. Having said that there is a pretty steep learning curve with all these password manager apps, but this one is the best at helping a noob along the way. I tried 3 others before I found Dashlane & it is miles ahead of the others in terms of “user friendliness”, if you will. The PC aspect of this manager is a breeze once you get it set up & have a little time to get your head wrapped around what is going on. The mobile side of it is a real battle though, at least on IOS devices. As much difficulty as I seem to have, though pales in comparison to the other apps I tried, they were impossible to get past the mobile setup part, didn’t even get to really use them because of set up issues. The biggest thing reason for getting a manager was PC and phone communicating & keeping each other current. Dashlane has managed to do this for me w/o any need for help from support, which after the first three experiences I didn’t think would ever happen. So if you an old newbie like me, then you can’t go wrong with DashlanePasswordManager.

Cue the “This is the first time I’ve ever written a review for an app”. I have been using Dashlane on both my phone and computer since 2013 and was very happy with it up until this year, It’s conflicting that after using the platform for so long that I would find myself staring at an empty database after being prompted to log in. Lost every single one of my passwords, backup codes, 2FA keys and notes.

It’s beyond disheartening as someone who is very computer literate and understanding that there are always bugs with software, but for something this destructive to be put out for public use does not sit well with me. I kept testing this for months and it still hasn’t been fixed, I guess updating the interface was more important than that? Also be aware if you want to move to another platform like 1Password or Keepass the file you export is going to be broken and you’ll have to fix it manually. I researched how long that had been an issue and apparently it’s been going on for months as well with no transparency on Dashlane’s part.

At the very least I’d want clarity on what this issue is since my phones data was also wiped. Yes, I hear you. People should make backups (please for the love of god make backups, people) which I have, it does not excuse the failure on the company’s part for making sure something like this doesn’t happen to their customers.

While there are many positive things to say about Dashlane, using it on an iPhone has become increasingly frustrating. Whenever I try to generate a new password for a site or an app, Dashlane shows it as saved and listed with the other passwords in the password menu - complete with app or website info. However, the website or app immediately disappears from the Dashlane app when you next try to pull it up to fill in the password for the new site- it simply no longer listed in the password menu. While it may - or may not - show up hours later, that does not help when you are trying to sign into a new app or had to change a password that you need NOW. In addition, it takes FOREVER for a password that is newly saved on a pc using the web extensions (now the only supported way of using Dashlane on a computer) to show up on the iOS app. And yes, I sync the pc web app immediately after saving the password. Where is the sync function on the iOS app (there is none…)? I try the recommended logging out of DashlanePasswordManager and logging back in, but this still does not work. Passwords need to be immediately available on a device once they are saved on that device, and need to be immediately available on all devices once they are synced.

I’ve been using Dashlane now for nearly 5 years. Over that period of time I’ve accumulated hundreds of passwords and an impressive collection of sensitive information that I never seem to have when I want it (like my passport number or car registration numbers). At first, integration with browsers was a bit sketchy but no matter what I could always go to Dashlane and copy my username/password and paste it into a browser. It’s always there, on all my devices (Mac, PC, iPad, iPHones) and has never let me down. I’ve helped over a dozen folks get started with Dashlane and its been simply life changing for those still keeping their data on cheat sheets. Of late, the improvements seems to be coming along regularly. Most recently with iOS 12, integration with FaceID has been a game changer! Now it all just works without me even entering my Master Password on the keyboard. I also see VPN has been added for the Premium subscriber as well. So hats off to the Dashlane team for a great product that sees regular updates at a very reasonable price!!! 5 stars for sure!!!

I really like DashlanePasswordManager and service. Currently, I have over 300+ passwords saved. However, I’ve been beginning to notice more recently and frequently that passwords are disappearing from Dashlane. Using the web extension, a password and account will be randomly missing. This could be a password to an account I use everyday- poof! Randomly gone. The account and password are not findable, but if I log into the mobile app, it will be there. This is super inconvenient and disappointing. In addition to this, if I create a username/password for a website on the web extension, it does not register on my mobile device until I physically open DashlanePasswordManager . Outside of these issues, I do have other smaller occasional issues but they are not as inhibiting as the ones mentioned above. I really like using Dashlane and have for the last 3-4 years, but these issues are a big problem for me. For the price, because Dashlane charges nearly $30 more a year than other comparable services, I wouldn’t expect to have these particular issues mentioned above. Will definitely continue using Dashlane for a few more months to judge if this bug/glitch is resolved, if not, I will need to consider a different option as being locked out of any of my accounts is far from ideal and could potentially prevent me from working.

I’ve used most pw managers out there. Each one has its idiosyncrasies. Dashlane is definitely among the best I’ve used (I use two different pw managers for work and Dashlane for personal). It takes some time to configure settings properly and the auto fill controls could use some work. Ultimately though, it works exactly how I want 98% of the time which is definitely not the case for other services (cough cough 1Password). Dashlane strikes a balance between usability, design, and obviously digital security. Long story short, if you’re new to pw managers, I’d take the promotion/free trial and compare with 1 or 2 other options (I recommend trying BitWarden for low cost, ease of use, and top tier security). You really just have to see which design makes sense given your circumstances. Auto generated pws, auto saving email/username for new sign ups, pw sharing between secure contacts, sensitive info storage aka address, emails, payment info etc all work very well if you take the time to configure how you’d like the software to run. Best of luck and stay secure!

Used Roboform for years, probably at least a decade, before getting fed up with it. Each “improvement” created a more bloated & complicated program that started getting bundled w/other bloated software. Anyway, I began using Brave when it first came out and Dashlane was the pw manager that worked with baby Brave. Tried it, liked it. Simple to use. Best when used on a lap or desktop (do desktops still exist?). Bit if a pain when used w/iPad - don’t believe I’ve used it on my iPhone, so can’t speak to that. When using it on a mobile device, it does require you to input your master password or, it fairly recently offered, a pin - every time you need to enter a pw. Now that is a pain but it is a safety feature for a device that can be more easily accessed by strangers. It does sync along devices quite nicely. Only complaint I have, and this is not unique to Dashlane, is it’s a pain trying to remember what part of the program you go to in order to update what info. Oh, and it will interfere with using the autosaving of pw info that mobile iOS offers. I don’t tend to use that feature, so that’s not an issue for me.

I’ve have Dashlane for the last two years and suddenly without any notice, I lose several of my passwords. Afterwards, I start experiencing syncing issues between devices. I tried performing a few troubleshooting steps like logging off and login back in just to find out that I can’t log in any device other than the website. I then had to deal with customer support for close to two weeks with absolutely no useful help. I told them the steps I took, and all I got in response was basically to repeat them. After all the wasted time, I tried backup my remaining information and switching to another service only to find out that the manner in which they format their CSV file isn’t comparable with any other service, and to do so would require format manipulation of all my passwords. Honestly, I am not going to waste time on such a tedious task. Then I requested a refund just to get told they can’t offer me my money back due to the method In which I paid. Other than that, the software works great when there are no issues, but when there is, it sure shows you all the glaring flaws the company has. If you like customer support, or any useful support concerning this service or its app, just talk to a brick wall, it might provide you with more useful information.

I am a long time user of password management software, going back many years -Roboform, LastPass and now DashLane. My favorite now is DashLane because it is a good meld of super easy to use Roboform and LastPass’s modern tight securit. I don’t doubt that Roboform is quite secure, but it fell behind slightly.

DashLane convinced me to move from LastPass because of such a simple idea... I use a very secure master password, so it can be hard to type correctly. LastPass hides what you type for the master password, so it’s a real test of careful typing and multiple tries to get it right. DashLane also hides the master password as you type for public security but it lets you reveal your typing if you choose, so I get it right quickly.

And DashLane is near seem less compared to LastPass. The only thing I miss from LastPass is the good grouping of site passwords in its storage view. With DashLane it seems just a scramble, so I must rely on searching to find a sight’s password. Also, LastPass categorizes things like secure notes, credit cards and identification info much better than DashLane. I hope DashLane is reading this & improving that aspect.

UPDATE of RATING:
I have removed another 2 stars as it seems DashlanePasswordManager is now totally worthless on the iPhone or iPad...even the supposed “open it in Dashlane” function does nothing but open the login webpage without inserting the login information. Also, many sites on the PC have login windows that Dashlane does not recognize and thus does not populate...banking sites in particular. The fact that I have to remember what sites work and which don’t on the PC makes it a real bother. I am almost ready to abandon it. Also it tells you that your account is compromised hundreds of times even though you have changed your password. So how are you supposed to know if it was compromised since the last password change?

Original Review:
I have this on PC a Send iPhone. I find on the PC it works fairly well when you go to enter a password or something you see the icons giving you a choice from the selection list if there are multiple possible entries. I hate the fact keeps asking me for receipts but you can turn that off. On iPhone it's another matter I found it totally useless. There seems to be no integration between Safari and this application. Then if you go to the application and login you never get the thread that you were pursuing from an email that required logging in Safari. Am I missing something?

With Dashlane I have organized my login credentials, generated strong passwords, and my password manager operates across programs and platforms. When I first installed it I took the opportunity to review the dozens of website logins I had amassed in my Mac Keychain. I logged into each and created new passwords. With some I immediately wrote to the website and asked to close the account; with others I kept the account and put the login info Dashlane. I now have unique, strong passwords for all my logins. I am also very pleased to be untethered from Safari, as Dashlane works with all browsers on my computer as well as on my iPhone, where Mac Keychain is limited to Safari. Further, I have installed the dark web monitoring which alerts me to change passwords when a site has a data breach. Lastly, I upgraded to the paid version so I have VPN access when I am at a coffee shop or hotel. I feel good about having such well organized login credentials, secure passwords, interoperability across programs and platforms, and general safety.

DashlanePasswordManager is a life saver to remember my endless list of passwords and important information. I use DashlanePasswordManager on my iPad, iPhone, Windows Laptop, and Windows Desktop. It works very well and has been really excellent. I did experience some issues with the Dashlane app not being update on one device, meaning the password for a specific website.

Example: If I update a password on my iPhone, the dashlane app will update the password. When I switch to the iPad, if the Dashlane app has not synced and I try to use the password it has the old password. So I just need to remember to update the dashlane app on my device before I use it. I know it caused some frustration where my wife went to use Dashlane, and I had changed a password and since she didn’t refresh or update DashlanePasswordManager first, dashlane was using an outdated password.

So word to the wise - make sure you update DashlanePasswordManager when switching devices often, like our family does. I think its definitely worth the money and worth keeping your passwords safe. I now use much more complex passwords since I don’t have to memorize it.

I’m an IT Professional and I have been using LastPass for the past three years. It started to act up on me and when I tried to contact their customer service I couldn’t even get a phone number to call! I followed all of their online support articles but my issues remained unsolved. I decided to give Dashlane a try and after 3 days I basically fell in love with it :) it’s a well designed overall app, and the UI on the iOS app is nice and easy to use, as well as the UI for the macOS app. I was able to export all off my data (passwords & secure notes) from LastPass and import them to Dashlane during the initial setup process, which was a breeze by the way and they walk you through every step of the way. You really don’t need to be an IT person to use this service, it’s certainly designed for the average user who is trying to have a simple and easy way to manage their passwords and have them all secure and available on all of their devices. Highly recommend the premium subscription, it’s definitely worth the money.

About 4 years ago based on a positive NYT review, this was my go to app to manage more than 1,000 work and personal passwords. I am very pleased with the security and sharing abilities. However as the number of devices I own has increased, and the multiplication of the security efforts I have to manage as a data analyst for a UC medical center - the burdens of repetitive logins needed on devices using Face ID influenced me to switch to RememBear. In contrast to Dashlane, the look and feel of RememBear actually lightens the onerous tasks involving passwords and provides just the right amount of animation and other confidence building measures. Dashlane suffers from Microsoft type bloat - adding progressive features in a way that now makes simple tasks many layered and cumbersome. The proverbial last straw for Dashlane was its inability to export a csv file with database column headers - an omission that almost seems designed to frustrate a user’s attempt to migrate their own data. Unfortunately I have to live in both a Windows (very reluctantly) and OS x iOS world - but RememBear looks pleasing and functions seamlessly across the spectrum. Inexplicably RememBear is not available on the Apple App Store - but don’t overlook it as a viable and perhaps preferred password management option.

There are times when I think it's great and then not so great. Times it will not login to a sight that previously it was working fine. Something changes and I cannot figure it out. I'll be able to login from the browser but not through Dashlane. Times like that cause to want to cancel or certainly not sign on another year. Frustrating, to put it in a word. Part 2 of this review. Once again this product (Dashlane) on my iPad,really angers me. I cannot encourage anyone to load this application. Trying to make a payment online to my Sam's club account just will not work through dashlane. When checking the login information, I find it all is correct. However I can only accomplish a successful login going out to a browser, safari, Firefox, you name it only then can login occur as it should in (Dashlane) which is where all passwords are to be stored and easily accessible by me with a private password intended to get into (Dashlane). This is just one example of many. If this is not intended to work on a tablet iPad etc. then say so and quit wasting my time and at the same time raising my BP. You never know when it will work, from one account to another. Just not worth it....

You MUST use a password program so that each place you use a password has a different one! Trying to keep up with hundreds of passwords any other way is a terrible idea in terms of security & convenience. Since you must use a program, I highly recommend Dashlane! It makes it so easy. It integrates with your computer, phone & tablet and ensures you always have easy access to all those passwords but keeps them out of the hands of the bad guys. It generates passwords for you (you specify the parameters), and tells you when they need to be changed. It can even change a lot of them at one time for you with a click. I hope they stay in business forever, cause I plan to use it forever. PS - I swear that this is an unpaid unsolicited review, though they can pay me if they want, LOL. Oh, I was even able to get my husband to use it! He likes it too. He'd use one password for everything without Dashlane!

Dashlane is honestly only useful for storing your passwords in a way that can only be accessed with your fingerprint. It’s no better than writing them down physically and locking them in a safe. The automatic account upload of known accounts and passwords on your phone is a mess. I have multiple username/email and password combinations for one site uploaded by Dashlane and I have to guess which one is the right combination because DashlanePasswordManager automatically uploads the wrong info. The auto-login is horrible as well. Dashlane uploaded what it thought was my account log in for a federal financial aid website (it was incorrect, unbeknownst to me). When I hit login from Dashlane DashlanePasswordManager filled in the wrong login and each time the website attempted to tell me it was the wrong info, Dashlane just automatically enters the wrong info again. It sends you on a loop of wrong login to an error message over and over again until I’m locked out of my account for too many incorrect attempts. You can’t stop DashlanePasswordManager from auto logging into because it refreshes the page within a millisecond. DashlanePasswordManager is a mess. I’m trying to organize all of my accounts and DashlanePasswordManager has only made things worse.

in the passwords vault, you only have the option to use one of the websites that dashline suggests. you can just choose one and then go on the the edit screen and change the title to whatever you want. but then the only fields you are able to attach is the title, the website url, the password, and an email... as if that is the only information i will ever need to enter into a password manager. other PMs i have tried have had custom fields you can add in to a password. There is also a notes section for each password so you can bunch any additional stuff you need down there i suppose. i didnt think there was any folders or categories until i saved the entry and went back to edit it. you can choose from a few suggested categories, or make your own. you can then group your passwords by the category names. a folder system would be much better in my opinion but at least there is some kind of way to organize things. for me DashlanePasswordManager didnt have any of the specific features i wanted but there was workarounds for each one so its not all bad.

Dashlane worked like a dream for me for over a year. It was the perfect solution to organizing all of my extremely important data and have it readily available at my fingertips. It really was too good to be true. Until one day, Apple (I have an iPhone), offloaded the Dashlane app to save storage on my phone. When I reinstalled it, Dashlane viewed this as me trying to register a second device (I use the free version) and poof, my data was gone. Everything. Over 100 passwords and pieces of invaluable information. Upon contacting Dashlane for assistance, they said sorry you are out of luck, you should have paid for the premium version to use multiple devices. But I was just trying to use the same one device all along. In other words, there is absolutely no backup of your data if you use the free version. If your phone gets lost, damaged, stolen, or you accidentally uninstall DashlanePasswordManager (or if Apple does this for you) then you are totally screwed. This was not made clear to me as a user, or I obviously would have arranged for some kind of backup of my data elsewhere. I trusted Dashlane with my most important personal information, and they failed me. I would recommend trying another app but NOT Dashlane!!!!

The problem isn’t so much DashlanePasswordManager itself, but inconsistency across the platform. The iOS app does not offer the same features as the Mac app, which itself does not offer the same features as the web app. For example, you can only setup two factor authenticated logins on the iOS app. The feature is not available on the Mac or web. What this means is that your logins appear differently depending on the platform you are using, and if you have any two factor authentication logins you cannot use the auto-login feature, plus you would need to access two platforms, Mac and iOS, just to login! Because of this kind of inconsistency, it is not worth the hassle just to get auto password changing feature.

Also, you can’t just arbitrarily set anything you want as the master password. You have to formulate a password based on Dashlane’s pre-established criteria. The passwords I use (Diceware) are stronger than their requirements, but since they are not compatible I cannot use them.

Because of this, I’m sticking with 1Password, which feels like a much more mature program.

Beware that if you misplace your password for DashlanePasswordManager , that you will be unable to ever get any help in unlocking or resetting DashlanePasswordManager . Unfortunately I signed up for the premium service where I am paying a significant amount of money each month and somehow shortly after signing up for DashlanePasswordManager and setting up the premium service, I lost the password (which is kind of the whole point to even having a password manager, right?) and despite numerous attempts to contact Dashlane to seek some kind of help, I have never heard back from them. The credit card I used to sign up for the service will expire next month and hopefully I only lost about 5 months worth of ‘service’ and after it expires I can maybe try and get my life back in order again. I would recommend that if you are going to sign up for DashlanePasswordManager or service that you note down the password somewhere that you can get to, because of you do lose it you will not under any circumstances get any help from Dashlane, no matter how much you paid. I sent them at least 4 emails about this problem and got zero response. Please beware of this!

I have used Dashlane for several years and have been a Premium member for the last couple of years. I use Dashlane on desktop and iOS devices. For desktop devices, I use both DashlanePasswordManager and the web to access content. I have also used the product with 2-factor authentication using 2FA software and a Yubico key.

Dashlane works very well. I love its integration into major browsers and feel that it is much more secure than Apple keychain, for example (perception if not reality). Other great built-in capabilities include “password changer” and “password generator” to help keep your identity secure. Also use the built-in VPN solution frequently, especially when using public Wifi.

Opportunity for improvement includes stronger integration of automatic secondary logon in browsers, which Dashlane says they’re working on.

I have also been really pleased with customer support. Just migrated from an old to new MacBook and the Dashlane app didn’t migrate correctly. Customer service responded immediately upon receipt and had the problem solved for me within two quick email cycles. This service level is promised for Premium members and it is delivered.

Can highly recommend Dashlane. Everyone should secure their online identities and other critical identifiable information. Dashlane works, is easy to use, works and synchronizes on all your platforms, and the company meets their brand promises.

Yes, this is a great application, with plugins for your browser. It keeps track of your online userid's and passwords. It makes using hard to crack passwords possible to use and not loose; your mind. DashlanePasswordManager is free, this is true. It does have a fee though for those of us with multiple, impossible to count (or two) Mac's and/or PC's if the case might be, or boot camp where I run both OS applications on my MacBook Pro. The ability to sync across apps is worth the cost. Remembering passwords and not needing to remember them or use 1,2 perhaps 5 different ones, impossible these days without a great manager like this. You can even export your data to a spreadsheet and put it under your mattress if that's your thing. This is a five as it keeps me sane. It might have even helped me quit smoking and not killing anyone. Seriously an application for everyone, free version, but seriously worth the cost of an upgraded sync across device price.

I've been working for a long, frustrating time with Dashlane Support trying to figure out why I can only keep one iPad connected to my Dashlane account at a time. Everytime I connect one iPad the other two iPads I own are bounced off with DashlanePasswordManager crashing and then requiring the process of "adding a new device". It's a frustrating cycle, especially when you're trying to quickly access a password and no one at Dashlane seems to have an answer.
UPDATE... I'm raising my rating to acknowledge that a solution was finally found after a week of back and forth and also to recognize that Dashlane is responsive and sticks with a support case. Here was their solution that finally fixed things..."It seems its all related to ID's that are assigned in the background to devices for "advertising" purposes.". If two (or more) devices have the same advertising "identifier" Dashlane will only allow one device active access to the account.

I used the free version for a few months and could not get autofill or password changer to work. Now about 6 months into premium subscription and seriously thinking about bailing. Using iPhone XR with 12.3 of course. Before XR I had iPhone 6 also with version 12. Every time I seek Dashlane support for instructions, help, etc. the only thing available is email and chat. No phone support. How can I get support when I’m not sure what questions to ask. Just a couple of days ago and on chat I had problems communicating my problems and they went unanswered. Try reading App Store reviews but instead of their settings change to most critical reviews. There are page after page of 1 star reviews. People having troubles with password generator, losing all passwords when downloading Dashlane, all kinds of problems. Dashlane response is please send a support complaint so that we may assist you with that. After reading over a dozen of those please send a support complaint from Dashlane I was wishing that Dashlane would just answer support questions online so I could get their assistance fixing my problems.