LiveHelpNow Help Desk

LiveHelpNow Help Desk Software


Company Name:

About: LiveHelpNow is a chat based software for customer relationship management.
Headquarters: Willow Grove, Pennsylvania, United States.

 
  2023-12-26

LiveHelpNow Help Desk Overview


What is LiveHelpNow Help Desk?

Live Chat System by LiveHelpNow is a software that enables businesses to connect directly with their customers through their website. It allows businesses to interact with their website visitors in real-time, just like in a traditional retail store. The software is easy to use and can be set up in less than 5 minutes.



Features


- Real-time monitoring of all website visitors

- Identification of visitor's location, browser information, and referral source

- Accept chat requests and close sales

- Proactively invite browsing visitors to chat

- Handle multiple chats simultaneously

- Transfer active chat sessions to other operators or departments on the LiveHelpNow account.



Official Screenshots


       


Product Details and Description of



Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our live chat software allows you to interact directly with your website visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day. It is so easy to use that in less than 5 minutes you can be chatting with your customers. Your customers are waiting to hear from you so get started now! Highlights: - Monitor all visitors to your website in real time - See where visitors are coming from, whether is is search engine query or link referral - Get insights into visitor's geographical location and browser information - Accept chat requests and close sales - Proactively invite browsing visitors to chat - Handle multiple chats simultaneously - Transfer active chat session to other operators or departments on your LiveHelpNow account Note: You must have an active LiveHelpNow account to use this app.




Top Reviews

By modsquad1978

Great application for customer support

This application is an awesome addition to my livehelpnow account. This is wonderful!!

By youngmancec

Pretty Good

LiveHelpNow Help Desk is a useful app, but it still needs improvement!

By Tkalikas

If it only notified you

This app would be fantastic if it just notified me. I set it up for push notifications, but never get them. I have to be near my desktop logged in...which kinda defeats the purpose.





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