Are you having issues? Select the issue you are having below and provide feedback to JetBlue.
- Latest update is broken
- Can’t get an electronic boarding pass
- App kept timing out when searching for flights
- App would take a long time to refresh when I unclicked “same as billing address”
- After I had put in all of my credit card information and clicked the link to pay, it just kept bringing me back to the credit card entry page
- Didn’t assign us seats together even though we bought tickets together
- Had to manually type in incorrect information, in order for the system to acknowledge my reservation
The last email I received from you people was November 2020 I have been trying to redo the JetBlue app but it gives my email is PMD Nichol 50 @iCloud and I do not use that email I only use the Comcast.Net I have been trying unsuccessfully
Manage trips won’t load During online chat responses can’t be seen
The app has not been working for me at all. It won't load the page I need to access . Please advise.
Can’t manage trip on app
Cannot use Manage Trip for anything- website or app. Need to accept itinerary change. It’s been a month. WTH is wrong with their IT??
Cannot manage trip
Can't access Manage flight page.
"Manage Trips" hasnt been working for months. I'm trying to check bags before my trip in a week and it there hasnt been as much luck. And calling them, their customer service takes forever.
havent been able to manage flight on app or website tried sevrel web browers also it just times out or loads for hour
I get an error message that states - Oops! Reference SC1 08a8cc143327f5f1. I am flying tomorrow, please help!
I removed the app when I had low battery once. The app disappeared as one would expect. When I tried to download it again - I only have the option to open it. I cannot get the app icon back on my phone. Can you help?
unable to access my jet blue account
Unable to manage trips for several weeks. App keeps saying to call instead but average hold time is 2 hours. And the people you eventually reach have limited knowledge and often are very impatient
Unable to Manage Trips
Not able to access manage flights in the last 4 days
When are you going to have an app. That actually works.
Keeps tell me no flights available, no matter what dates I put in!
The app will not let me select seat assignments, the screen freezes when you reach this point
Cannot check in using app and website
The Manage Trips function both in the app and on the website hasn't worked for months.
The manage flights is not working we repeatedly get an error message that says to call jet blue. There us no pick up or even hold it just says all representatives are busy and disconnects. This is a disgrace we are stranded trying to change our booking.
Complete guide to troubleshoot JetBlue app on iOS and Android devices. Solve all JetBlue app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JetBlue Airways, developers of JetBlue.
Download our award-winning app to book, manage and check in for your trips, access boarding passes and more. Travel Tools – Add hotels, vacation rentals, car rentals and extras with Paisly or schedule a shuttle to the airport. Day of travel – Your day of travel is a breeze with key info, including your boarding pass, right on the home screen. Manage trips – Update your seat selection, add extras or make changes to your itinerary with just a few taps. Boarding pass – Check in and get to your gate quickly without the hassle of printing a boarding pass – one less thing to carry on! My trips – Add your upcoming and past itineraries to access everything you need to know. Book flights – Search and book your next trip with ease. Chat with us – Get your questions answered quickly and connect with a this app crewmember through live chat. Inflight experience – View all of our snacks, drinks and entertainment options. My TrueBlue – Enroll or sign in to TrueBlue to keep track of your TrueBlue points, view your Travel Bank balance (if you have one), request points for past trips and enjoy a more personalized experience. & More – Access our flight tracker, airport maps and other content.