SmartHub Software
Company Name: National Information Solutions Cooperative
About: NISC is a member-owned information technology cooperative serving nearly 750 utility and telecom
providers.
Headquarters: Lake Saint Louis, Missouri, United States.
SmartHub Overview
What is SmartHub?
SmartHub is a mobile application that provides utility and telecommunications customers with account management services. It allows customers to view their usage and billing, manage payments, notify customer service of account and service issues, and receive special messaging from their local utility or telecommunications company. The app is supported by NISC, which serves over 500 telecoms and utilities across the nation.
Features
- Bill & Pay: View current account balance and due date, manage recurring payments, modify payment methods, view bill history, and make payments.
- My Usage: View energy usage graphs to identify high usage trends.
- Contact Us: Easily contact service provider by email or phone, submit predefined messages with pictures and GPS coordinates.
- News: Monitor news that may affect service such as rate changes, outage information, and upcoming events.
- Service Status: Displays service interruption and outage information, report an outage directly to service provider.
- Maps: Displays facility and payment dropbox locations on a map interface.
- Manage Wifi: Easily manage WiFi network and connected devices, maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls, and check internet speed.
Official Screenshots
Product Details and Description of
this app provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from their local utility or telecommunications company. NISC serves over 500 telecoms and utilities across the nation, install the application to determine if your local organization is supported. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. Make a payment now or schedule it for a future date. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. News - Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Service Status - Displays service interruption and outage information. You can also report an outage directly to your service provider. Maps - Displays facility and payment dropbox locations on a map interface. Manage Wifi - Easily manage your WiFi network and connected devices. Maintain passwords, troubleshoot issues, create and control guest networks, limit access to connected devices, create rules with parental controls and check internet speed.
Top Reviews
By Callibug9
Exactly what I’m asking for in an app like this
When I open it, it tells me what I owe. It walks me quickly and simply through making the payment. It immediately updates to show “no balance due.” It’s easy to navigate, and I’ve never had any problems. If paying all my bills was anywhere near this easy, it would be much less painful!
By Jrsracin88
To all the people having problems at log in...
Uninstall the app and then reinstall. Just got off the phone with my power co reporting the problem to them that everyone is having and the fix was simple. Uninstall and then put it back on. Worked like magic on my iPhone 7 and google pixel
By Underemployed
Convenient
App is easy to use. I can see my daily energy usage so of it’s super cold I can see whether the warmer days have offset or whether I should plan for a larger bill. Also nice to see long term comparisons. I’ve not paid a bill through it but it has that feature.
