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As a subscriber of the Adobe creative cloud I am very displeased to see the industry standard for PDF software become practically unusable! In fact Adobe Acrobat no longer works on my iPhone XS! When I choose to download or simply view a pdf file, Adobe Acrobat nor the Adobe Creative Cloud app appear in the list of apps to choose from in the iOS share to/open menu! I tried a workaround by saving the PDF file to "files" both locally and via iCloud drive then attempted to open the saved PDF file via Adobe Acrobat which incredibly failed to open with a message stating "File type unsupported"... This is unacceptable! Can't open the very file format Adobe Acrobat is meant to not only open but create and manage! Wow just wow! Not sure what is going on but Adobe is slacking with other apps as well! I'm contemplating canceling my CC subscription since $50 a month is a price only worth paying for the best and I am literally seeing more and more apps that offer more! The mobile apps are terrible besides a select few! Out of all, I never thought Acrobat would ever lose the crown but here I am having to find an alternative in order to save the PDF I need! Verbal apologies won't change the fact that I'm dishing out money for software that isn't working properly!
Zero stars if that were possible. I’ve never written a review before for any app, but this update is so awful that I had to comment. I have an iPad Air 2, which is not old enough to be the problem (I think). A handful of user comments after the last update are positive, but I echo the vast majority—the app freezes at the home page and I can’t access any files. At least I can open the app to see a home page with a recent files list; apparently some folks just see a spinning circle with the opening icon and never get to the home page. At first I thought my files had been deleted, as some folks complained, but since I can still see some recent file names listed on the home page, I can’t tell whether some or all files have actually been deleted. Either way, I can’t even sign in or sign up because that link on the home page doesn’t work either. Bottom line, fix it or I’m done (as are many others probably), obviously, because I can’t even access my files. Now I’m glad that I saved at least some files in other formats/apps.
I loved the old user interface, everything was where it needed to be and within reach. This new UI is horrible, clunky and annoying. I especially hate being asked constantly to sign in/up for something just to use a PDF viewer. That’s all I need this app to do, look at PDFs. Not link it to social media so I can share things in the cloud with people who don’t need to see what I’m looking at. Why did you need to move the bookmarks button behind a menu at the top of the screen? It was perfect at the bottom right corner. Why do you feel the need to have me fill and sign every PDF? In case you didn’t know a manual for something doesn’t need to be filled out. Finding the right chapter in a manual or using the search function is more important than filling out non-existent fields. I especially dislike when I go to send someone something over airdrop it brings up a blank screen and reminds me I should log in for no reason, and then hit another greyed out button to bring up the native iOS transfer menu. Guess I’ll go find a new PDF viewer.
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