Zulily Software

When I first ordered from this app I was frustrated because it felt like my items took a year to get to me. Finally in the app they have listed a “ship by” date section and when tracking packages (after they’ve shipped) it’s so easy to see where things are. I’ve ordered the majority of my Christmas presents from this site but also knew it would take a couple weeks to get to me. So I planned ahead so I would have them in time for Christmas. There are tons of great items but if you are last minute shopping this is not the site. I’ve got SO many great deals from this app and have always been satisfied with the products. I recently bought a coat off of them and immediately unpacked it, took the tags off and hung it up. Fast forward a few days and I go to wear it. I noticed two of the buttons were defective. Saddened, I emailed this app and sent pictures of the product and explained I had already thrown away the packaging and tags. I received a response in less than 12 hours on a Saturday! They treated me right and corrected the issue. I am beyond pleased with this site, app and customer service. 5 stars all the way!

I love/hate relationship shopping on this app. I like that the merchandise is slightly discounted and it's all right there in different categories and things that you love to shop for and some things you didn't even know you wanted. That being said I only gave it one star because the fact that you CANNOT RETURN ANYTHING and you are stuck with a wrong size is terrible. From now on I can only buy clothes and shoes from vendors that I recognize the names of, otherwise chances are you are getting something that is nowhere near the size that you ordered and you are stuck with it! After having to eat the cost of many dresses, pants and shirts, I finally learned my lesson and I'm not going to spend money on clothes and shoes from this app unless I recognize the brand and know what size I am in those brands. Even then, if you look at other sites for those brand name items, chances are you can find them for same price or less and you CAN return them on those sites if they don't fit correctly.

No matter when I get on, or how short a time since browsing last - even when looking for something specific, there’s always something that catches my attention, something different, new and creative. The only downside I have found is that the products offered change often, great sales are here 2-3 days and gone again. But I found a way past even that. Dont wait to show it to your family or friend. If you want it, the color is perfect, the style is perfect, the price and quality are perfect, get it while the gettins’ good! You’ve heard of buyer’s remorse? - you get something and regret it? this app has taught me non-buyer remorse. They know what they’ve done. They give you a second chance! You can have them save a list of the stuff you wanted to buy, but blew the timing and missed out. These nice people notify you when its available again! I just got a notice of availability of an item I wanted as a Christas gift, but lost my chance. The birthday is next month....see how things work out?