myAudi Software
Company Name: Audi
About: Audi develops, produces, assembles, distributes, and sells vehicles of the Audi and Lamborghini
brands in Germany and internationally.
Headquarters: Herndon, Virginia, United States.
myAudi Overview
What is myAudi? The myAudi app is designed to connect your Audi with your daily routine and provide innovative functions and services to enhance your driving experience. With an active Audi connect subscription, you can access real-time information about your vehicle, plan trips, and remotely control certain features of your car.
Features
- Access to important vehicle data such as fuel level, estimated driving range, and oil level
- Remote locking and unlocking of your vehicle
- Speed alerts, geofencing, and valet alerts
- Navigation features including sending destinations and routes from your mobile device to your vehicle, planning routes, and accessing contacts, addresses, and your calendar from your car
- Service features such as scheduling a service appointment with your preferred dealer, accessing your digital owner's manual, and keeping track of your trips in the mileage tracker
- Registration on myAudi is required to use Audi connect services, and certain services may require a key user contract for full access
- Availability of features and services may vary depending on the model and equipment of your Audi
- Some functions may depend on third-party providers and may not be available without restrictions at all times or in every country
- Flat-rate high-speed data package is recommended to use the services, and applicable costs depend on your contract with the network operator
- Running GPS continuously in the background can reduce battery life
- Certain services collect location information, and Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles
- Connect services are subject to technologies remaining commercially available, and may not be available after 2021 for equipped MY17-20 vehicles
- Always consult owner's manual for maintenance guidelines.
Official Screenshots
Product Details and Description of
The this app app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services. With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more. Use your app to conveniently plan trips and send routes and destinations directly to your vehicle. Even climate control, as well as locking and unlocking your vehicle doors, can be operated via the app. (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.) AN OVERVIEW OF FUNCTIONS AND BENEFITS: Audi connect (2) services include features such as: • Access to important vehicle data such as fuel level, estimated driving range, or oil level — directly on your mobile device • Lock and unlock your vehicle remotely (4) • Explore other features like speed alerts, geofencing, and valet alerts (5) • Give your family, friends, or colleagues access to your Audi Navigation • Send destinations and routes from your compatible mobile device to your vehicle • Plan your routes, including walking route, to your vehicle • Access contacts, addresses, and your calendar from your vehicle Service • Schedule a service appointment with your preferred dealer and keep an eye on maintenance needs (6) • Access your digital owner's manual via the app • Keep track of your trips in the mileage tracker You must register on this app to use the Audi connect services. Certain services require the completion of a key user contract for full access. The availability of services may vary, depending on the model and equipment of your Audi. The this app app is provided by the importer for the applicable market. See the app legal notice for details about the importer. Some functions depend on third-party providers and may not be available without restrictions at all times or in every country. We recommend a flat-rate high-speed data package to use our services – the applicable costs depend on your contract with the network operator. If you do not have a fast enough data connection, you may not get the full benefit of the features. Please also note any data volume restrictions imposed by your mobile service provider. Running GPS continuously in the background can reduce the battery life. Please note: (1) Message and data rates apply. (2) Always pay careful attention to the road, and do not drive while distracted. Audi connect should only be used when it is safe and appropriate. Audi connect services and features are optional, provided with the support of authorized affiliated and third party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information, see Terms of Service for information about how to disable and for other details. Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles. Google Earth is a trademark of Google Inc. Connect services are subject to technologies remaining commercially available, such services are not guaranteed, and may not be available after 2021 for equipped MY17-20 vehicles. (3) Refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult owner’s manual for maintenance guidelines. (4) Remote Lock/Unlock not available on vehicles with a removable SIM card and Audi A3 models. (5) Message and data rates apply. Only view alerts when it is safe and appropriate. Always pay careful attention to the road and do not drive while distracted. (6) Always consult owner’s manual for maintenance guidelines.
Top Reviews
By ztan26
Server Connection Issues
Update: looks like they partially fixed the backend to work with the car now. Still unable to send destinations to the car. But at least the lock/unlock feature works most of the time now. I was able to login. But as many people have mentioned in the reviews, NONE of the features work except when I’m physically in the car with the ignition on. When the car is off, I get “Vehicle cannot be reached” I have opened up a case with IT support but have gotten nowhere with the process. Why deploy an app that doesn’t do anything?
By Hexer311
I’m not seeing the value
Really the only thing I can do is lock the car from a distance (not sure why I’d want to unlock if I’m not there) and that seems to only work part of the time. I just tried it now and it failed several times saying it could not connect with the car. In the lock/unlock log it says that it was a technical error. Not sure why anyone would pay for this service.. Why is there no remote start? Mercedes has it through their App. The claim by the Audi dealer was that Audi is beholden to German manufacturing regulations which prevent the car from idling without someone present in the vehicle. Ok, but why doesn’t Mercedes have that same restriction? Anyways, I absolutely love the car without this service. But, if Audi wants to sell this as a value add and not just include it, it needs to provide significant value. Not just gimmicks. Knowing how much gas I have left is cool, but not sure why I’d pay several hundred a year for it. And traffic on maps is cool, but it’s not as accurate as Google or Apple Maps directly though CarPlay. It didn’t detect roads that were closed for construction for some reason. If remote start, more accurate traffic guidance and more consistent performance come along, I may reconsider letting it lapse at the end of the trial.
By LoyalSFCustomer
Just baffling how horribly unreliable this app is
I really don’t understand why this app is so bad. I’ve proudly owned over a dozen Audi/VW products my whole adult life and love the brand through and through. I’ve been to Ingolstadt, Neckarsulm, & Wolfsburg. I’ve been a club member since the old “Quattro Club” days. I’ve endured the unintended acceleration debacle, the air suspension headaches, and the coil pack failures over the decades and have kept coming back as I am willing to accept the quirks so as too enjoy the wonderful fit, finish, and all weather capabilities of these cars. Having said all that however, I simply cannot abide by this frustrating disaster of an app. It can’t reliably contact my vehicles when they are sitting 10 feet beside me in the garage. It doesn’t allow me to select my preferred (or any) dealer to schedule service. I’ve reached out to tech support and after months (yes, not a typo - months!) of them “working” on it, without communication unless prompted, they still can’t resolve any of these issues. This app never should have made it past the beta stage and been made available to the public. Infuriating and a bad look for the brand.
