Contact DER SPIEGEL Support
Published by SPIEGEL ONLINE GmbH on 2024-01-01 About: Wir machen die Welt für Sie verständlich. Mit mehr als 500 Journalistinnen und
Journalisten bietet Ihnen DER SPIEGEL verlässlichen, unabhängigen, ständig
aktuellen Journalismus.
How to Contact DER SPIEGEL Customer Service/Support
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Reported Issues: 3 Comments
By grimmrad
Terrible app
This is NOT about content. Der SPIEGEL is one of the best news outlets there is. It’s about their new app. The old one provided a quick overview about the main news item. User friendliness, ability to navigate and quick access to the main news - all gone now. This new app is now one of many others, complex page with many categories that only show up if selected. In the old one they were seen when scrolling through. Old app got me to top new headline again when clicking on header. Not so any more. Big loss. Not using this much anymore. Quite a loss. I am not using it as often as I did. Was my go to news app first thing in the morning and last thing in the evening. Not any more.
By Lumaster97
No online support after cookie problem
After the app changed settings and needed support for cookie settings, I cannot access the app anymore for free. One minute to the next the app didn’t work anymore. The given tutorials only referred to online browsers such as chrome, but not to the iOS app itself. Emailed support and they sent an automatic reply saying they could not help me - without even looking at the email. Will use another news app from now on!
By HpbInAtl
Please fix the page loading and crashing issues
While the content is informative, the App for iPad is a disaster. Halfway through reading an article the page goes blank for now apparent reason. Going back from an article to the home page, often results in the same blank page. Please find app developers that know what they are doing. Looks like the competition could.
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