FastCustomer: Fast customer service

FastCustomer: Fast customer service Software


Company Name:

About: FastCustomer is a browser and iPhone app that allows users to reach customer services without
being on hold.
Headquarters: Washington, District of Columbia, United States.

 
  2024-02-06

FastCustomer Overview


With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line.

"Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb.


Official Screenshots


         


Product Details and Description of



**"Top 10 Smart-phone App of 2011" - TIME Magazine** Hate waiting on hold for customer service? Then don't! With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line. Featured on NBC, CBS, ABCNews, NYT, WIRED Magazine, The Washington Post and many more. See all at http://www.this app.com/press 3,000+ COMPANIES IN THE U.S. & CANADA * TelCos like AT&T, Verizon, Comcast, and DirecTV… * Banks like Chase, Bank of America, and Wells Fargo… * Airlines like United, US Air, Southwest, and Virgin… * Credit cards like VISA, AMEX, and Mastercard… * Retailers like Apple, Amazon, Best Buy, and Zappo's... And many, many more... WE LOVE TO MAKE OUR USERS SMILE "Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012 "I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012 "GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011 HOW IT WORKS 1. Choose the company you want to contact, tap "Have Someone Call Me" (you can even choose a department such as "Billing"). 2. That's it! Go back to your life; the next available agent will ring your phone. IF IT DOESN'T WORK PERFECTLY, WE WANT TO KNOW! * Email contact@this app.com if your experience isn't perfect. * We work our tails off for all our users. CONTACTING US * Twitter: @this app * Facebook: /this app * Website: this app.com * Email: contact@this app.com




Top Reviews

By groupeone

Essential

Fast Customer is a lifesaver. Quickly find customer service phone numbers, or have them call you instead of being held hostage to call queue waiting. If you travel, Fast Customer can help you out of nightmares such as delayed or canceled flights, having to change reservations, getting a hotel, roadside assistance, well, you get the idea. You need this app!

By Damiseverymicknametaken?!

It works!!!

So I was skeptical about it... And decided to call FPL since I had just had a frustrating battle of number pressing with the operator just hours before. In less than like 3 minutes I was on the phone with a person! They called me!!! Bro this is awesome!!! Saved me time, no headache, and spoke to a real person with just one press of a button on the app. Might get the pro version soon..

By nikonratm

Internets making life less annoying

Not sure why all the one-star reviews complaining about a broken app but it's working great for me on my iPhone 6 w/ iOS 8.1.1. Anyway, this app feels like how the Internet & mobile apps should work—make my life easier with a really simple idea. No more arguing with voice recognition software programmed to keep you away from a human being. Huzzah!





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