JOANN - Shopping & Crafts Software

I love the app, it works perfectly on my iPhone 8. It shows me the balance on hand of items they have in the store so I can make sure they have the items I want before I stop in. (Which as been accurate every time except once, but I was told the item I was looking for was still being unloaded from their shipment and to come back in a few days) My only critique are the this app smile reward coupons, I had a $10 off a $10 purchase and as soon as I saw it I ran to this app’s to stock up on some art supplies, used my coupon and everything went smoothly. A few days later I check my app again and I had another $10 off a $10 purchase! I headed to this app’s and grabbed some more art supplies! I pulled up my coupon at checkout and the cashier told me my coupon had already been redeemed. The way she talked to me made me feel like I was trying to do something seedy. I wasn’t trying to pull one over on the cashier, I just thought after I used my coupon the first time it would have dropped out of my phone, I mean it had been several days. Other then that super awkward interaction, I’m a huge fan. 🤗

This app is okay. It’s basic at the most. What I really dislike is when I click on the “shop this app” button, it gets super glitchy when I try to search for an item. I have to click on the dang “enter your search” box 4-5 times in order for it to actually click on it. On the first few tries, clicking on it brings up a text box for you to type in whatever you’re looking for, but it disappears back to the main page when I try typing. What the heck?? Sometimes I just give up and go on my regular web browser. All the app is good for is coupons probably. I would also appreciate it if they could update the pages in a more timely manner. The coupons and deals often expire at 11:59 PM EST so why am I still seeing them when I obviously can’t use it after? I’m on PST time so they might be waiting for midnight my time to roll things over. However, this is confusing to customers and frustrating when I want to see the new deals or coupons.

Sometimes there are lines to wait in and this is Las Vegas so lines are a normal part of everyday life. But, the long line at this app’s with crafters and quilters snapping up the latest deals flows effortlessly and before you know it your back home. You’ll actually see three or four checkers working instead of the 8-10 empty check lines that Hobby Lobby shows off unattended. The sales people are always friendly and helpful. The seasonally stocked items are already on sale and easily fun and unique projects seem too good to pass up. Sure there are a couple of competitors in town but you’ll be happy with the enhanced fabric choices and books with ideas and actual classes you can take learn and make things in. The others can’t be compared. When did you last take a class at Hobby Lobby or Michaels. Their classrooms are always empty. I support the Best of the West location at Rainbow and Lake Mead. Thanks guys and gals you’re the best of the best.