UKG Workforce Central Software

I’ve seen great improvements overtime with this app. However, some things can still be addressed. The app navigation is still a little weird. A feature to export your work schedule to your phone calendar would be tremendously helpful. Saves a lot of time and irritability that comes with logging in due to the lengthy password requirements. Also, please allow the user as a individual to turn the Touch ID on/off as they chose. When you work for a larger corporation where it’s IMPOSSIBLE to discuss things like scheduling functions, it makes it hard to pass the word on to have them “allow” employees to use Touch ID. The company I work for has 100,000 employees. No way for me to say “hey john, turn on Touch ID” i don’t even know where to begin with a request of that magnitude.

I relied a lot on Kronos to know my schedule a few days in advance, sometimes up to two weeks and to double check that I was clocking in at the correct times, but lately it’s really been buggy. The app doesn’t have Touch ID which is a little annoying since my company is allergic to any passwords that are less than 15 characters, but whatever. The real issue with me is how often the app freezes mid-log in with a message telling me that connection to the server can’t be made. So I get kicked into the log in page and I have to type my monster password in. Again. Lately it’s been happening multiple times, sometimes needing up to four or even five log in attempts before I manage to access my schedule and punches. Sometimes I log in and try to select my schedule and as it’s loading I get the server error message and get kicked back out to the main page all over again. Very frustrating. My company was planning to phase out of paper scheduling and rely solely on Kronos to get us scheduled for shifts, but they haven’t rolled it out yet. I’m glad they haven’t, because the app has been a REAL hassle to navigate lately.

The company I work for uses this app for scheduling and before the layout got changed, I didn’t necessarily have too many issues with it other than the occasional server error and such, but the layout they use just recently got updated without me really knowing about it, and now I can’t even check my schedule, because when I try to sign in I get stuck at the screen where it says that I’m signed in, because when I click “close” it doesn’t even work, then the x in the upper right hand corner is smack dab in the middle of the three dots, so the x is practically useless. I’ve tried uninstalling the app, turning my phone off then back on, then reinstalling the app multiple times, but I’m having the same issue. I’m not sure if this is something on the company I work for’s end, or on the apps end, but it’s really annoying.