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I rarely write reviews and I am extremely hesitant to project a singular experience of a provider on a marketplace onto an entire app but after several terrible experiences this app feels medically negligent as do the doctors. I’ve been to a orthopedist who erroneously diagnosed me with athletes foot and a bone spur. A dermatologist who postponed the meeting 15 minutes before it starting then wasn’t able to authorize my prescriptions with insurance. Another dermatologist who tried to sell me an egregiously expensive product and then wouldn’t refill the prescriptions I’ve used for years. A primary care physician where a later doctor described her care as “there to get you out the door and irresponsible.” The app shows drs drowning in positive reviews and seems to aggressively bubble compliments to the top. Drs can cancel with almost no notice and way too many agree to treat you online for conditions that they definitely should ask you to come in for. For all its glitz and polish, zocdoc pushes a last minute “in and out” approach to doctors that results in inferior care with professionals who are not significantly vetted or held accountable. Just call a dr to get quality care and never use this app - it is not worth it.

This app is poorly made. How do you advertise yourself as an app to find doctors that take your insurance, without having to call every single one of them. But have a lack of doctors within people’s location, and I’m not the only one the countless number of one star reviews are an understatement of how bad this app is. And some of these doctors aren’t even professionals you would go to for certain appointments. Like why would I go to a nurse who specializes in Pap smears, I want a gynecologist not a nurse. You lack the resources to each run this app. If you can’t have every doctor that can we can google on your app then it’s pointless. Stop falsely marketing yourself to consumers who literally went out their way to try your app but found it more frustrating than calling every doctor in the area to see if they take our insurance. I even thought it would make it easier than calling your insurance company but eeerrrr nope it’s pointless. This app isn’t what it’s made out to be, respectfully.

I had an appointment with a doctor (Alejandro Mora) two months ago, the first visit was fine, i asked them if they could recommend me a Nutritionist, but they said “you don’t need that, we can help you”. Well, they were wrong, they don’t have any idea about Nutrition. I told them my diet during the first visit and they said “you are good”, then they told me that i needed to make another appointment for nutrition. Basically, I paid $75 dollar for my second appointment and just to hear exactly the same that i heard in the first appointment. I learned my lesson, next time, i will find a professional (Nutritionist). Well, my issue with this app was that i wanted to delete my 5 stars review that i wrote after my first visit with this Doctor, because i was very disappointed in the second visit, i send an email to zocdoc asking if it could be possible to delete the review, but they never have responded. So i decided to delete my zocdoc account. period.