Contact Scanner App Support

This scanner app has the worst quality scans of all the PDF apps I’ve tried. In terms of usage, I did get used to the interface, and actually like what it offers like auto-suggesting of names (hence the 2 stars), however, the lack of quality compared to others is just too far to keep using it. I purchased the app to get some pro features, but I wish I didn’t as I am now using other apps. 1) Scans are too light 2) Lines are not clean, and always jagged 3) Low light scans are horrible 4) No type of editing in-app, whether it’s light/dark/bright or erase, etc. 5) While I like the auto-suggest, it always inserts dates at the beginning and kind of useless for me since I always put dates at the end of my file. I recommend using Adobe Scan as it’s the best I’ve seen in terms of quality. You lose the auto-upload, but I think it’s okay if you don’t do a huge number of scans.

Writing on the PDFs appear as a bunch of illegible dots unless the text you are scanning is very bold and you have the proper lighting. Although other than this the app works well enough, it has caused me much frustration from often having to go over all of my writing pressing harder down on the paper, only to find that it still doesn’t work. I also find myself having to scan again because it renders my work sideways, or fails to cut out the background. Also, while you are in the process of scanning, you can’t undo a single page. You either have to keep it or delete all of the scanned pages. I suppose you could always just keep redoing each page until you get it right, and go through them at the end, deleting all but those that you’re satisfied with, but with the amount of attempts that would take and the amount of pages you’ll have to go through and delete in the end, this would be a time consuming process, and you’re probably better off just getting a different app.

The ease and quality of all the different scan types is top notch. My review has nothing to do with the simple and fantastic use of the app. That being said, almost everything, including nearly every way to export the files you scan is only available after dropping nearly $10. I understand locking certain features behind a pay wall but not the simple ability to export your files. I don’t use Apple Mail (I happen to have an iPhone for work but everything else I use is android/PC) so literally the only other option available is using WiFi sharing to export. Problem is, half the links are broken when you try to download on your PC. So I can get some of my docs but not all, making all those HQ scans all but useless. Give me the ability to export and this is easily a 5-star app.