Contact Badoo Support

Blocked my account because I had made too many accounts but when I tried to explain that I had made a new account because I would constantly get logged out because someone was changing my pw they said they’re decision can not be changed even though it’s not my fault...I never posted an inappropriate picture, I was always kind and was never rude. I was a verified user and had never had this problem before. It’s just getting to me lol because I didn’t do anything get blocked and when I would ask over and over what was the reason for blocking me entirely from making another account they said they cannnot provide me with that information ? It didn’t make sense to me, if I violated guidelines why not tell me what guidelines I violated ? I reread the guidelines -0 times and checked off each one. I only ever talked to 1 person daily on the app the other people would ask me for sexual favors which I would decline and I told them that I thought that I was being falsely accused of doing something I did not do but they basically refused to hear me out or check more into it. I have been told on my account that I would be reported and blocked for not giving someone sexual favors so that wasn’t new to me but it’s just really frustrating that they didn’t look deeper into it or go through my messages to see if I had actually did something wrong. It’s been 3 days and I’m still trying to fight to get my account back

I decided to give badoo premium a chance since it was advertised as a 7 day free trial, so I figured that I would try it out and either cancel it or keep it for a month or two if it was worth it. But immediately after confirming for the 7 day trial, I was charged $17 and given a monthly subscription. No I wasn’t charged after the “free trial” expired, it happened immediately when I confirmed for a free trial and I was given a month of premium since the app charged me for a month of premium instead of the free week of premium. I contacted the customer support, but the conversation would go back and forth for around a week since they take over a day to respond to one message and by then the “free week trial” should have expired. And each time I tried explaining it, they would simply reply that I have a monthly subscription and that it was cancelled and wont be charged afterwards, BUT each time they never mention anything about the free trial that I thought I was getting. The customer support was of no use and basically avoided the questions that I was asking them. TLDR: Signed up for a free trial of premium, got charged $17 and given a month of premium instead, and customer support took several days to respond only to completely ignore my questions and change the subject. Stick to Tinder 😒

You are constantly blocked from messaging anyone unless it’s a match, and the active user base is pathetically small. Most users that are on the site are inactive so they would argue that the number is high, but it’s not. Apps like POF and OK Cupid are better for conversation and have about the same amount of users, but you might as well choose Tinder over this app since matching is the only way to message the popular users. You’ll find you can message users who are not popular and certain users can’t be messaged unless you pay for a premium account. Ironically I tried the premium and the moment I bought it many of the users pulling up in the search suddenly disappeared. There are algorithms in place to keep you spending money instead of focusing on actually being a dating app. If you are focused on actually finding a girlfriend or boyfriend take my advice and don’t use this app. Last note, remember that the response to this message from the application maker’s is to try and discredit everything written here in yet another attempt to draw you in and make money. I’m honestly trying to help everyone else not waist their time. Do yourself a favor and try literally any other choice before you try this.