Australian Open Tennis 2023 Reviews

The Australian Open app is hideously inadequate, frustratingly quirky (I was just trying to read an article and a video montage continuously popped up. I finally gave up on reading the article.)

The apps for the other three grand slam tournaments, Roland Garros, Wimbledon, and sublime to ridiculous U.S. Open, all have a similar consistency and access to information, and quite frankly, a more elegant appearance while being more comprehensive. For example, I have tried for almost a week to access the player post match press conferences and still have not found them.

Based on utility and functionality, AustralianOpenTennis2023 deserves less than one star.

This is the best, easiest to navigate site of all the slams. You set the bar high. I hope the other three events can match your excellence during the rest of the tournament season.

This is a great app and I am using it daily. However why does the news show the oldest news article first. Time to move the old to the end of the list.

I am extremely disappointed in the way Kyrgios behaves and entices the crowd to disrespect his opponents and it should not be allowed. There is no place for this in tennis and it is something that needs to be addressed. His behavior against his opponents in his doubles matches is completely unacceptable. Shame on him and the Australian Open for allowing him to get away with it.

AustralianOpenTennis2023 is not working this year. It will not let me look at results or the women’s draw. It keep saying try again. All in all it make AustralianOpenTennis2023 unusable.

ESPN is not proving television coverage of the night matches, which are always the most important ones. This is extremely disappointing and not the way one expects a grand slam tournament to be covered. Shame on you ESPN.

Very difficult to see matches here in USA

Need to have tennis channel do more coverage

Otherwise enjoyed app

This is one of the best Australian Opens overall in the quality of matches in a long time. Really missing our #1 guy tho.

AustralianOpenTennis2023 automatically plays the last few seconds of random interviews, but it only shows me match highlights as thumbnails that don’t play. I have to go to the website on my phone’s browser and watch the videos there … not ideal.

Very easy to use! Smooth interface.

I love AustralianOpenTennis2023. So great to get the latest scores and keep track of all that’s going on. Also using it to learn each nations flag. Love it. 💕💕💕💕

Great app! Only critique is that the draws are a little difficult to view prior and subsequent rounds. Everything else very user friendly and succinct.

Great job on the information online

Notifications aren’t working. I have all of the notifications turned on in preferences and I have ensured the settings on my device are set to allow notifications from AustralianOpenTennis2023 but I haven’t gotten a single one.

AustralianOpenTennis2023 is great and easy to follow. My issue is how viewers on the east coast (EST) are being treated regarding matches we get. One has to stay up til 1am to see a mens match. It truly has been unbelievable!!

Very helpful with the info

Very well built, easy to navigate. That’s a great addition to the best of the 4 Grand Slams, period

Matches and draws updates are up to two days late

Need a non metric option

How much time would it take to provide the career highlights and rankings of wheelchair and quad athletes in the draw? There aren’t that many of them.

How 20th Century

Not user friendly enough to simply show scores, etc. in a useful way. Tabs indicating “scores” try to also show upcoming matches and future schedules, despite these categories having their own tabs. I just want to see the completed matches so far, but this is impossible as there is a jumble of other information there. Also the matches are categorized by court name/number...like we care which court it happened on? Show them in order of completion or something useful. The information is there, but hard to sort through. The most annoying thing is the top menu bar which pops down and “follows” you as you scroll. It then goes away when you stop or scroll back up. This creates a shift on the page which makes it hard to follow the information when scrolling. And it takes forever to load data, as if you are downloading some intricate graphics instead of simple text. It’s simply easier to Google ‘AO’ and have the results listed there. Only good thing on app is the ability to listen to AO radio. But even here, while the audio of match coverage works great, I was a bit confused bc the radio button says “Live DJ” and underneath this, it say “Next: Nothing Scheduled”. Why would it say Live DJ instead of “Match Coverage/Commentary” or something. And nothing scheduled after this? No Post-match, continued live coverage, more Live DJ, press conference audio, Aussie rave music, or wombat screeching? Nothing? Seems amateurish at best.

Finally seem to have fixed the bugs. At least as far as I can tell. I haven’t used every feature. It was SO bad the first few days though, that I’m still only giving 3 stars, just because it caused me so much frustration. Hopefully after this fiasco though, you’ll be better prepared next year.

Actually, just went to AustralianOpenTennis2023 and found a problem. Not a glitch, just poor design. The “Players” tab defaults to the “Men’s Singles”, and to see the Women, you choose “Women’s Singles” from a drop down menu. That in itself isn’t a problem, but if I go to Women’s Singles and then choose a player to see her stats, when I hit the “back” arrow it takes me all the way back to the “Men’s Singles” page. Why?! Often I’m comparing stats between women and you’re making me start back at the beginning each time. Not helpful.

Actually while we’re at it, it would be nice if on the “Live” match screen, I could click on the match itself and see a head-to-head comparison of the the two players playing.

How lame that IBM of all developers/sponsors creates one of the worst apps I’ve ever used. AustralianOpenTennis2023 has been having bugs and periods of not working since the tournament started, and updates have not fixed the problem. It constantly takes me to new pages without me pressing any buttons (that almost always give an error message), as well as changes pages when I try to scroll up or down. It also asks twice very single time I open it whether I am attending the AO, even though I have said “no thanks” every single time and am literally across the world from Melbourne, yet this message pops up every time I go on and wine disappear. I cannot even look at the schedule of play (one of the most basic, but important functions of such an app) without it taking me to a new page and giving an error message. These grand slam apps were already bad for functionality in the past, but this update has made things even worse. Get it together please because the regular atp/wta live that the grand slams don’t use is everything that theirs should be.

Overall, the AO app is a pretty good app. I would like to see the player notification feature enhanced. Currently, you are only notified when your selected player is participating in a singles event. I would like AustralianOpenTennis2023 enhanced to include notifications for all matches in which the selected player is entered. I would love to know when my selected players are playing doubles, mixed doubles as well as singles. Some players (favorites) only play doubles and mixed doubles. Thank you

Audio issues noted by others aside, the functionality is diminished over previous years and other grand slam apps. The player names on score pages or draw pages link only as far as match details, where the names there are not active links, while those on schedule pages link nowhere - nothing links to player profiles, which can only be reached directly from the main menu. The profiles themselves are extremely limited, do not show grand slam histories or matches completed. Nor do they aggregate photos, videos, or interviews for the player. Those must tediously be found by scrolling through those sections as they cannot be searched by player name. This stuff would seem so obvious that it leaves the impression that the developers were either clueless or lazy, but to be fair, maybe they were not provided adequate resources or time.

Update-Jan. 20

Bugs have been fixed for the most part. Favorite players notification still not working and schedules/results still too spaced out. But no more blank pages. Much better.

This year’s app is terrible!! The shedule is spaced out so much, you can see only one match at a time. That’s when you don’t get “Network Error. Something went wrong. Please try again.” Which is at least every other time.

Or scores: “503 Service Temporarily Unavailable” then “Network Error. Something went wrong. Please try again.”
Again.

Forget about draws: “There was a problem loading the page. Try again.” Then “Network Error. Something went wrong. Please try again.”
After four attempts to load it comes up with all this white space, so it’s effectively just a list of matches, no way to scroll horizontally. Just a bunch of matchups.

Players Page: “There are no news items about your players.”
My player is Raphael Nadal.

Alerts not working either. “Network Error. Something went wrong. Please try again.”

News and media is in and out. Right now, no articles, just videos (better than nothing I guess).

Please, please fix.

The 2017 app was so much better and what I considered the best of the 4 GS. 2018: 1) you get notifications asking if you want push notifications and if you are at the Open (although latest update supposedly fixed this), 2) constant errors: “There was a problem loading the page. Try Again” when navigating between certain functions, 3) the draw page is poorly designed and spaced too far apart so you can’t view brackets...you need to scroll and count the groupings (the US Open app displayed brackets very well and navigation was user friendly), and 4) as I write this the draws are not visible (blank page) but if you toggle back and forth enough (to main screen) you get “there was a problem loading the page” error. AustralianOpenTennis2023 is extremely frustrating to use. NOTE: the positive reviews must be from last year so disregard them!

...live sports apps I have tried for the Iphone platform. Up-to-date scores, news of the day, match highlights, area information, player descriptions, etc. Well-organized, flawless sports app. My favorite use for it so far: if a match is going on and I don't happen to know one of the players, simply press the "Player" button on the front screen and look through the alphabetical listing for rankings, prize money earned, age, record, current rank. If the player has a twitter feed (Andy Roddick's is pretty funny) then it can link to that as well. All live sports apps should be this user-friendly....and it's free, gratis, no paysees!

AustralianOpenTennis2023 doest not work well at all, not to mention the interface is not very straight forward and user friendly; its a beta test at best. I know this is not easy to create, but you had a whole year! Im not a programmer nor have knowledge as to the process of creating an app. But Im sure theres a team of techs working on it last minute. To them I say: Hey guys the Australian open started yesterday! Good luck getting the gig next year. Maybe AustralianOpenTennis2023 should have been tested before? Just saying.
Every year hundreds of thousands of people rely on these apps to navigate mayor tournaments the least you can do is make them reliable and finish them On time. I feel they re-do these things every year as if to ostentatiously showcase more and more functionality, or maybe to make sponsors happy.. whatever the reason its unnecessary; why reinvent the wheel? Tsk tsk tsk.
Fix it!

AustralianOpenTennis2023 is useless. First, scores don’t work. Each time I’ve tried to show scores since main draw matches have started, it says “There was a problem loading page.” Second, you must decline push notifications and location services every time you open AustralianOpenTennis2023 —I don’t mean every time you force quit and open; I mean every time you leave AustralianOpenTennis2023 for a second and go back! Third, even if AustralianOpenTennis2023 were functional, the layout on the schedule page (and presumably the score page if I could view it) is terrible! There is so much white space between entries that you must scroll down endlessly to find the matches you want. This makes it impossible to quickly check scores and schedules. I can only presume all the positive reviews of AustralianOpenTennis2023 are fake, or maybe it works if you’re in Australia.

As stated in other reviews this version is not user-friendly. It is difficult to navigate just to find the information you were looking for.
Also constantly receiving an error message, like this information is not available or some such nonsense. And even though it prompts you to ”Watch Live“ - it has never worked.
I would like to see, at a glance, upcoming matches or a timeline of events for the day. Instead you slowly work your way back and forth through the format of this application. It is very tedious and frustrating. And when you are trying watch highlight videos, or after match interviews, you must always watch a small ad that takes about a minute but is totally annoying; seriously for every video!!?

I have used AustralianOpenTennis2023 in past years to keep up with the tournament. AustralianOpenTennis2023 is unusable. Error messages on just about every screen, “There was a problem loading the page,” with a try again button.

I managed to use the back button to see the men’s singles draw, the format is terrible, large bubbles that you can only view a few to a screen. I assume the other draws look like this, but due to the previously mentioned error I couldn’t get any other draw to load and it just went back to men’s singles.

UPDATE: I bumped it up to 3 stars because after 4 updates in one week it does work now. But it should have worked on the first update for 2018.

However, it is still only 3 stars because the interface is terrible, large, and bubbly for lack of a better term. The draws screen doesn’t make it easy to see who someone would play in the next round if they win, you have to count pairs of matches from the top or bottom to figure it out.

I will say the bottom menus are good and easy to navigate.

Here’s hoping you all can improve this for next year. Scores and schedule should be primary buttons at bottom. Never used Players, News, and more. Scores should be the first thing we see as this is a tournament scoring app. Make scoring more compact instead of just seeing 3 matches on a 6 inch screen. Why do results show scroes in columns but schedule are show scores in some weird line out of place at the bottom of the names to the right? If you have all this space then make the score numbers bigger and easier to see. Also wish the draw would be broken up by quarters for the first round so one can see who is in who’s quarter of the top 4 seeds.

Once again, AustralianOpenTennis2023 is practically worthless. Live scores works but the layout is poor and one can't see the matches in progress easily. Viewing completed matches doesn't work at all. Message of "There was a problem loading the page," is just the same as last year. It also will occasionally recommend getting a better Internet connection, but I have an excellent connection. Logging in to the main site through a browser works perfectly, so there is no problem with the Internet. Couldn't connect to the Radio coverage, either. One star because the notifications work well. Why can't AustralianOpenTennis2023 work properly? Not much seems to have been corrected since last year. A real shame.