Priceline - Hotel, Car, Flight Software

I use often. Majority of the hotels have been great. Flights have been great! Car rentals have been several issues! In July 2017 car rental issue, I booked a car for Atlanta to pick up after my flight. The car rental place double booked cars out & there was no car... was on the phone with this app for over 3 hours of them trying to locate a rental car, why so long you ask - they kept putting me on hold for over 45 minutes at a time then switch me to different CS people. I was supposed to have been at my destination at 10:00pm and finally out of airport rentals at 10:30pm they placed in a 5x’s the amount I had originally booked a car for! They never reimbursed as they promised! I had a 3 hour drive to my destination, NO this app CS failed hugely! In May 2017, car rental issues in McAlester, OK. Car Rental issues in August 2016 in McAlester, OK. I don’t advise renting a car from this app.

I booked my flight accidentally hitting the book flight key and then realized it was for the wrong month. Contacted this app and they were happy to assist me in calling both Frontier and Spirit Airlines and cancelling both round trip tickets while I was on hold. I was sweating it out but they came through for me cancelling both non-refundable tickets. I book through this app all the time and get the greatest deals after searching for a couple of days for flights that fit not only my budget, but also the times I want to go, plus non-stop. Furthermore, I just booked a full size vehicle through the express deal for the price of a compact. I checked out all other sites before and this app is the most reasonably priced, courteous customer care professionals, and most helpful of all the other sites. If you do go through this app, and listen to me, you’ll save time & money! “I can assure you, you won’t be disappointed!”

I've been using this app for 15 years. Express Deals are a great way to get into a moderate to fairly high end hotel for great prices! I had 1 issue a few months ago. I had driven with moving truck to move my daughter into her apartment. I was focused on moving her and didn't make hotel reservation for me. Finally, at 11:50 pm, I'm making reservation from my phone. By the time all was confirmed, it was after midnight and the reservation had automatically changed from the Friday night I existed in to Saturday night with no way to change it back. Done deal. I was exhausted from moving all day. I spent an hour and a half on the phone to the Philippines finally getting refunded but no place to stay Friday night. That sucked, but the hotel front desk gal (who got a raving review) offered me a blanket and pillow to stay on a couch in the lobby!! Beware scheduling a reservation around the midnight hour!