Xfinity Connect Software

Comcast has been with me for over 11 yrs, they are kind of high in cost but good thing is they always have offers going on and not always you have to be a new customer to take advantage of the offers, my internet is so good I’d be embarrassed to compare it to any other specially AT&T, I love my tv program I don’t have the phone anymore because had it sitting there for yrs with no use, I used to let my neighbor friend use it to call Mexico even that is awesome cause it is so expensive to reach out for family in Mexico other phone company’s or mobile company charge so mu they don’t have enough time to say good bye, 😢 as for my tv programming I love ❤️ it I get what I like to watch and not to mention I can record so so much.. Love ❤️ my comcast..Customer service is very good in resolving issues in that 1st call, and they have a 2 hr window for a tech visit or you get a 20$ credit on your account, if you have to call again for the same issue and tech comes out again you get a 20$ credit for reoccurring issues...

Very appreciative to have access to email via the Connect App. Due to “bugs” with the operating system on my Apple products (Smart Phone, Lap Top & Tablet), the Connect App is the only way I can receive and send emails via Comcast which; I should add, is the primary email address utilized for correspondence. If I send emails from my phone, I have to utilize an iCloud account. If this App wasn’t available, I would not be able to receive or reply to messages sent to my Comcast account. I have tried multiple troubleshooting methods to fix the Apple bug to no avail. Glad I have this “work around.” The only feature I would like to see added is the following: When I send correspondence outside of the App (i.e. sending feedback or questions within online forms), I can not access the correspondence in the “Sent” folder in the App. The only “sent” emails that can be accessed must originate directly from the Connect App. If that can be fixed it would be perfect.

I shared the frustrations expressed by others here with this app until, I believe, Version 6.7.1 auto-updated on both my iPhone and IPad Pro a few months ago. Previously, if I wanted to check my inbox, loaded and updated with every new email, or current with items sent to trash or spam, I would have to log out, and log back in. And often I would get a false error message telling me that I was not connected to the internet, which wouldn’t go away. This would force me to delete the app, reinstall it, then log in and wait for it to completely update. This took way too long and I was very frustrated. Since the update ( which coincided with a new look to the app’s badge ), all of these frustrations are gone and the app, after a short delay, automatically fetches new emails into my inbox, and the emails open when selected. A miracle! It took Comcast too long to fix this app, but now that it has, I’m giving five stars, a high five and an ‘Atta-Boy’!