ABC News app not working? crashes or has problems?

ABC News Status

Published by ABC Digital on 2023-12-18

The all-new ABC News app brings you 24/7 breaking news from across the globe,
including live streaming events from ABC News Live. Stay up to date on U.

I have a problem with ABC News

Are you having issues? Select the issue you are having below and provide feedback to ABC News.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

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Most reported problems

Something else

400.0%

Connection

100.0%

Reported Issues: 4 Comments

By Barry 1 year ago

In the last day or so I have done a factory reset my tab s2. Upon reinstalling the ABC apps and going thru the login process the News app is not working. The main screen opens and displays all the various news stories. When I tap to read a story it flashes the story then the screen goes white and stays that way. I have tried with several different stories all with the same result. I have tried restarting the tablet, reinstalling the app. I guess that's an indication of what can happen when you try to fix something that's not broken. At least the AM radio band is still working.

By Gail Masters 1 year ago

Ever since the voting count started my ABC app is not refreshing. Deleted app and reinstalled it. Still not working- my ABC news is about 2 days old. No problems with other apps.

By Robert Walsh 1 year ago

News content won’t load on my iPhone 13. Has occurred a number of times and works again after deleting and reloading the app. Have good internet with no issues with other apps.

By Kath Coffey 1 year ago

Hi had trouble with stories not loading today.I deleted the app and put it back on again. The app worked for a couple of hours but is now not loading again. My nbn speed is very good. I find it very annoying. This has happened numerous times in the last few years. Waiting to hear from you. Thanks Kath

Common dislikes about ABC News app

- Plays videos when phone connects to Bluetooth audio

- Randomly plays videos

- App shuts down when clicking on a listed article

Have a Problem with ABC News: Live & Breaking News? Report Issue

Common ABC News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ABC News app on iOS and Android devices. Solve all ABC News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ABC News iPhone Issues and Solutions

ABC News iOS app crashes, not working, errors
ABC News iOS app network issues
ABC News on iOS has black/white screen

ABC News Android App Issues and Solutions

ABC News has errors/crashing/not working
ABC News server network connectivity issues
ABC News has black screen

ABC News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ABC News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ABC News app crashes or not working on Iphone (iOS):

Close and restart the ABC News app on iPhone
Update ABC News app to the Latest Version for iOS
Uninstall and reinstall ABC News iPhone app
Update your iPhone to the latest iOS version

Fix ABC News on iPhone unable to connect to server/internet connection issues::

To resolve ABC News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ABC News black/white screen (blank screen) on iPhone:

Follow the ABC News iOS app troubleshooting guide Here →

ABC News Android App Issues and Solutions

Fix ABC News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ABC News app issues:

Force Stop the ABC News App
1. On android, goto "Settings" » click ABC News app. » click "Force Stop".

Update ABC News to the latest version on PlayStore

Clear ABC News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ABC News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ABC News.

Fix ABC News unable to contact server/ ABC News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ABC News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ABC News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ABC News on android.

Solve ABC News black/white screens issue on Android:

Follow the ABC News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ABC Digital, developers of ABC News.

100% Contact Match

Developer: Disney

E-Mail: [email protected]

Website: Visit ABC News Website

69.57% Contact Match

Developer: The E.W. Scripps Company

E-Mail: [email protected]

Website: Visit The E.W. Scripps Company Website

About this app

The all-new ABC News app brings you 24/7 breaking news from across the globe, including live streaming events from ABC News Live. Stay up to date on U. S. and world news or catch up on the latest in politics, weather, health, business and more from America’s #1 news organization. ABC News app lets you stream news from anywhere. No need to log in or have a cable subscription. Please note: ABCNews features Nielsen’s proprietary measurement software which contributes to market research, like Nielsen’s TV Ratings.