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TD Ameritrade does not care about making your funds available for your own usage. I chatted a few weeks back to see how I would go about accessing my funds and was told that I would need to wait two days after any sale for funds to settle before being able to make a withdrawal and that I could do so by getting a check at one of their branches or setting up an online transfer. Armed with that knowledge I sold a share on Wednesday of this week with the intent of going to my local branch yesterday (Friday) and collecting a check. When I got to the td Ameritrade branch it had been converted into a joint charles Schwab/td branch and I was informed they no longer offered checks at that branch. I left frustrated and called their customer service team who confirmed that the branch would be unable to create a check but told me he could start a transfer to my bank account and have the funds available to me by the end of business yesterday. This was a lie, every agent that I’ve talked to since then has told me Tuesday would be the earliest I would see these funds. TD Ameritrade refuses to stand by their own words and I will not do business with them or Charles Schwab ever again and wish a pox on their entire executive team. I needed this money to buy medicine to be able to eat and they could not care less.

Most people say that TDA and this app are better for serious traders and investors. While the service is more reliable and the commission fee is reasonable, the horribly outdated interface is an instant turn off and is the primary reason that I can’t stand any of this company’s products. I invest in options trading as a job and the vast majority of other brokers have generally modernized their interface to a degree because they realize that the majority of investors don’t need a wall of numbers and charts to look at. Some people like to feel cool having all of that information, but it’s unnecessary and deceptive at best, and this broker uses it as a flashy selling point. On top of that, they claim to have instant deposits but fail to mention that it will take up to a week (mine was 8 days) to deposit funds for options trading. So, a large part of my portfolio sat in transit, unable to be used, because their instant deposit only applies to stock trading. When I spoke to an agent, they said I could just cancel the transfer and I would have my money back that day but that ended up not working. I tried using the app for a few days but it’s much much much worse than any I’ve used before and I would much rather use Robinhood if only because I know they’re a mediocre company with a decent application.

The app over all is great. It has a lot too offer. But there is one issue that happens frequently enough the that it has caused me to one star. The app repeatedly logs me out staying “the session has ended, please log in to continue” the log in screen comes up and I have to type in my password etc and get logged in. This has cost me money in more than one occasion and it always seems to happen right as I’m about to exit a position that is going against me. I be been luck that the moves weren’t more violent and didn’t go further against me while I was getting logged back in. Very irritating. I’ve also had times where I sent and order and it just did t go anywhere. It was like the order never existed after I hit the send button. So I missed a lot of good entries and exits due to this. But besides those too issues I do really like the app. I do wish the would add a few quick execution button on the same screen as the chart…. So you do t have to toggle over to the order tab and hit “send” are you sure “yes”. That’s a 3 step process and a lot can happen in those 3 steps that can cost u money. I suggest 3 execution buttons buttons be added somewhere on the chart tab that can be customized to what type of orders the execute. Similar to the way you can assign hot keys on the active trader tab of the desktop version.