1. Your reward nights and/or your collected stamps will expire if you have not collected a stamp and/or redeemed a reward night using your Hotels.com® Rewards account in the previous 12 months.
2. Collect 10 stamps and you'll get 1 reward night to redeem at a Hotels.com® Rewards eligible pre-pay property (as identified on site).
Plus, our app is your perfect travel companion. Not only can you book on the go, but you can also change or cancel your booking and contact the property directly from the app.
That’s not all! You’ll find everything you need to make your booking stress-free and your stay even more enjoyable.
SAVINGS & DEALS
• You can instantly save an extra 10% with Secret Prices** on our app
• Use our “Tonight’s Local Deals” feature to save on last minute bookings
GET REWARDED WITH HOTELS.COM REWARDS
• Collect 10 stamps, get 1 reward*** night! Collect a stamp for every night you stay at 1,000,000 eligible properties worldwide
• Get handy notifications as you progress towards your reward night
• There are no blackout dates to redeem your reward night
• Silver and Gold members can enjoy extra travel benefits at VIP Access properties
FIND A STAY THAT’S RIGHT FOR YOU
• Explore our range of apartments, holiday homes, resorts and more
• It’s easy to search for properties with our in-depth sort and filter options
• See the property’s location at a glance with our map view
• Read verified guest reviews
• Compare the features and prices of your favorite properties you’ve saved
FAST, EASY & SECURE BOOKINGS
• Pay now or later – you choose whether you want to pay online or at the property
• Save your payment details securely to book future stays even faster
• You can use Apple Pay® to book your stay
ENJOY YOUR STAY
• Use Siri shortcuts to quickly access your booking details
• Get booking confirmation and check-in notifications
*Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on app for details.
**Secret Prices are available to Hotels.com app users, Hotels.com® Rewards members and individuals who unlock Secret Prices by subscribing to Hotels.com by email. Available on selected hotels and selected dates only. Subject to the full terms and conditions https://www.hotels.com/customer_care/terms_conditions.html
***Hotels.com® Rewards is open only to individuals who are eighteen (18) and older. When you book and stay 1 night at eligible properties, you’ll get 1 stamp. Collect 10 stamps and you'll get 1 reward night to redeem at a Hotels.com® Rewards eligible pre-pay property (as identified on site). A redemption fee applies to each reward night, unless redeemed on the Hotels.com app. The maximum value of the reward night is the average daily rate of your ten (10) stamps collected excluding taxes and applicable fees. The value of your reward night doesn't count towards any applicable taxes or fees. Excludes package bookings (where available) and bookings made using a coupon. Your reward nights and/or your collected stamps will expire if you have not collected a stamp and/or redeemed a reward night using your Hotels.com® Rewards account in the previous 12 months. Subject to full terms and conditions https://www.hotels.com/customer_care/terms_conditions.html.
The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Pricing is higher than actual hotel listing and other listings on web. So the “free nights” that are part of the your rewards is being paid for over the ten bookings. I find that very disappointing. There is no filter for two beds. Just two people so every time I go to a hotel I have to continue to click and search to make sure I’m getting a room with two beds. Every time you click on a hotel to look At the details and then inevitably go back to map because it isn’t what you need the map reloads. Making it very difficult to differentiate the hotels already looked at to those that you haven’t. If I focus on on an area it should stay in that area.
Good app with potential
I have used so far almost only the web portal, it is simply more practical due to the screen size (and I have an 8 plus..) Once a reservation is finished and confirmed it would be nice to have 1) the possibility to add the reservation to calendar, 2) the reservation page should be closed and return to the home page - which is quite important since the confirmation email doesn’t arrive immediately and if you leave the app and come back to it, it still shows the reservation page, with a not yet finished reservation. Moreover it would be nice if the search by looking at the map could be updated when the map is moved, so that one can check other neighborhoods in more detail or close-by suburban towns close to a big city. Essentially a “search here/nearby current location displayed” like Google maps offers. If these features were implemented, I would give it a 5 stars. And BTW: why not add Touch ID/Face ID login for added security (2 factor authentication is missing btw) and the possibility to pay with Apple Pay from within the app.... ;)
Update the App
You want people to right reviews as you request them quite frequently. It would be nice if the App does not reset in the middle of writing a review. I I leave the app to check a picture or to get/confirm a detail on my review everything O types and even the selections I made are all gone. This is very irritating and makes people not want to start over. You are actually causing people to not want to leave a review because all the details they have typed are lost. What happens when your 99% done giving a ton of detail and some one called you. All your hard work is now gone. Fixing this EXTREMELY IRRITATING problem should be addressed immediately. I even tried to make a review during down town when waiting to board, sitting on a train, etc and it would be nice for my info to remain so that I can review and continue later. Again everything disappears you really have to fix this problem. Trust me your rate of receiving reviews will go up substantially!!!