Contact iXpenseIt Pro Support

For some reason, a recent update has caused the “Keep Scan” button not to show up at the bottom of the screen. There’s no way to directly save a scanned image other than taking a picture, saving it to photos, and then uploading it to the app. I emailed customer service, sending them a screen shot, and they never responded. I’ve used this app (pro version) for years. This is the first time I have been disappointed with its functionality and more disappointed with the silence from customer service.

This is a very effective app. It works very well, and I am extremely happy with it. I have used it for many years. Even better, their customer support is second to none. I am not just saying this, but this is absolutely true. When I had some questions about the app, they were there for me quickly, effectively, and stayed with me until I resolved the issue. I have never experienced this kind of customer service anywhere. Get this app. You will never regret it. The app is logical, easy to use, and very effective in all ways. I use this app to run my entire small company, and I have zero complaints.

All in all, it’s good. Has major syncing issues though; pictures often don’t sync, and they often only remain in the original device which entered in the picture(s). When in sync mode, inputting can be extremely slow after pressing “save” (up to 45 seconds sometimes), so it makes multiple sequential inputting inconvenient sometimes. If entering multiple pictures, it only lets you do one at a time, which is kinda inconvenient. It should allow the user to tap as many pictures as you want—all at the same time. I use this every day, and make several entries a day. I love it, and with a little tweaking, it’d be near perfect. The search options is very useful and well designed. All in all, it’s well worth it, and a useful tool. Note: I have thousands of entries in this, so in its defense, I may be taking It to its limit.