eBay Selling & Shopping Online Reviews

What happened to me is not something eBay should let happen to it’s customers! I have been trying to get help for my situation but have found none. I am stuck in a ongoing experience of disappointment and poor customer service all because I won a auction. After winning a auction, ebay will send you a email to say all you have to do is pay and you can receive your item, however, if the seller decides never to ship to item and tries to cancel the sale you will get no message or notification and eBay doesn’t seem to care if you’re waiting for weeks. I have been waiting of over a month for a refund with a uncaring, unprofessional seller who tells me they’re trying to cancel the order but eBay won’t let them. As far as I can tell my seller wishes to cancel the order because they accidentally sold the item to me for less money they wanted to and they are greedy and or don’t understand how auctions work. My seller canceled my sale under “out of stock/damage” while trying to sell the EXACT same item again. That shouldn’t happen! eBay should inform sellers to set the starting bid of a item at the minimum price they want to sell the item. Everyone I know says, to win a eBay auction make your bid at the last 10 seconds of the time limit. How ridiculous! It would be smarter if every time someone places a bid the time limit is be extended for a 60 seconds. I’m never doing a eBay auction again unless they change. I really wonder if I’ll ever get my money back too

I don’t write reviews for apps but I feel I’ve used eBaySellingShoppingOnline long enough to know I should write a review. I’ve been using eBaySellingShoppingOnline since 2015, since I got my first job and a debit card. It’s been good to me thus earning a 5 Star rating and my experience with eBaySellingShoppingOnline or just the website in general has been superb. I’ve bought many things from impulsive to necessary which I can say has gotten me to spend a lot of money but was given the convenient opportunity of shopping from sellers all across the globe. eBaySellingShoppingOnline is the reason why I was able to save money on camera gear and even buying a computer to start my own freelancing career in photography and art. Where I’m from, we don’t have taxes but the things I’m looking for can be a little to pricey for my wallet and I get offers on eBay to save a bit of money and free shipping. I can shop at a certain big name website ( starts with an A and ends with an N *you know what I mean ) but shipping is never free, NEVER but eBay is for me and that’s a major plus. I could sit here writing a review on my experience with eBaySellingShoppingOnline all day long but to summarize it all in this one review, it’s a good app and it’s easy to use. Everyone has probably used eBay at one point in their lives and some probably got ripped off and ignored eBay entirely but for those who’ve stayed as long as I have probably had more good experiences that outweigh the bad ones and that’s enough to keep me around.

I’ve been selling and buying through eBay for a long time and I also sell many different app with no negative feedback. The issues is not receiving negative or positive reviews but eBay has a team that you can request to remove negative feedback I contacted with customer agent and they do not have authorization to do it and other department can not speak with you . There is an customer agent name angela , who told me I will put a request for speaking with my supervisor whose name “ max “ and we will contact with you in 24 hours Nobody either called or sent any messages since I have received very unfair feedback that I did not even make business ( customer paid and I refunded her ) In eBay platform buyer has a right to give you a feedback even though there is no sales between buyer and seller this is ridiculous!! there is no other sales app as an example of this matter ! I will leave the platform cuz there are tons of Low iq people that can give you negative feedback for a mistake that shipping carrier makes such usps ships the box next door of buyer door and person gives you bad review for a mistake does not even in your hands either relatives your company !! But eBay does not remove the feedback don’t even waste your time they tell you speak with the person that gave u the feedback you wanna remove (very much problem solving approach)

I’ve been with EBAY almost 20 years and I’ve never once had a bad buying or selling experience that caused me some sort of anxiety to the point I wanted to cancel my membership. I can always trust that the reviews and ratings given to both parties are accurate in helping me to decide if they are a legitimate, honest and straight forward EBAY’ER before I do business with them. A much larger online store booted me from making anymore consumer reviews through my buying profile because I was giving them too many good reviews. They said it was because of the descriptive “review wording” I was using that caused some suspicion and perhaps I was favoring that company more so over the others. Could you believe that! Reviews are meant to critique both the buyer and sellers shopping experience so other consumers can evaluate them and decide for themselves if they want to do business with them or not. Also, I don’t mind waiting a few extra days of shipping to receive my product through EBAY because I know it will be what I ordered to begin with, and If I have any issues, I can trust it will be handled in a professional and friendly manner without any hassle. For me, I’m back to doing more of my shopping on EBAY. It’ll be worth it.

I don’t like the new format. While building ads, I should be able to turn features off and never be asked those questions again, like allowing the seller to give me a half price offer, shipping the item for free, or if I want consider reducing the price over time. Though those options might be consider by some, they absolutely don’t work for me and it adds extra time and worry to building an eBay ad. I would like to see, easier access for creating sales, easier distribution of my sale flier (past, non- following buyers), and more apparent of the actual things I purchase. They need to remove “sell” and “selling” terms on the front page, as it makes it more confusing to navigate. Finally, though buyer protection is nice, there needs to be a better follow through investigation on return items. Many times the buyers circumvent my “no return” clause, with made up conditions just to make me look like a bad seller. Often times, the past buyer’s have confessed that they did not read my description; only the title. This gives me an unfair advantage to me because they didn’t do due diligence before that bought the item.

I am always willing to further express my on going concerns. I have been a seller for a few years and have experienced several changes. I need some cooperation from EBay in order for me to continue as the luster of being a seller is starting to fade fast. Please let me know,
Tom

I have been a seller on EBay since 2004 and to this day I still love to sell and buy. eBaySellingShoppingOnline is my go to nowadays. Selling is a breeze and eBaySellingShoppingOnline makes it that way. Take a picture with your phone or tablet and post your item within a few minutes.

Buying can be easy as well if you find what you need and check out, especially if what you are purchasing is new. BUT.. If you are comparing used items, it can get a little tricky. When you are looking for a particular product and there are several different listings of that product, I tend to look at the same listing over and over again if the listing looks similar. This is a pain when there are 25+ of the same product. Therefor I would love to see a option to hide a sellers product that I know I definitely do not want. My idea is...from the list of items, just slide the product you are no longer considering to the left or right and touch hide so you wouldn’t be able to see that listing just for the time you are presently on eBaySellingShoppingOnline . I’m sure I’m not the only ebay customer that is meticulous when choosing which product to purchase, especially when it’s used. It would save your buyer so much time! Please consider this option and thank you!

I have been with EBay for several years now ! I have enjoyed it the whole time ! I shop on here because I can find what I want and not have to get out on the road to go find it ! Not only do you have the convenience from shopping at home but a good chance it’s going to be cheaper ! Your not burning gas and your safer shopping from your own home ! I don’t have to walk down aisle after aisle either ! I just use my fingertip ! I just found an item here on EBay that I could not find anywhere ! I’ve made a few calls and was given different phone numbers and not one helped ! I got on EBay and found it ! Yea ... I was real surprised ! I admit I did contact them several times to see if it was the real pieces I needed ! They even sent measurements of the part and everything was exactly the same size ! I just purchased it and just so happens that this review popped up ! I had to do it because this last purchase was one that I thought would not happen after all the calling I have done and a lot of internet research ! I thought all that time looking for these parts that I was not going to have any luck ! I got on EBay and found it in about 5 minutes ! I purchased it and now I will wait for it to be delivered !

I’ve been with eBay since 2008. Recently had an issue with a buyer that asked for a refund which I clearly stated it did not offer refunds all sales were final in the listing. Item was sent out packaged with double wall foam and bubble wrap as well as even more bubble wrap in the original box. He states I sent him a defective item yet stated he has the exact graphics card that is doing the exact same thing. Fact he has my card and his card doing the exact same thing equals either a driver issue or hardware incompatibility. I said look I’ll just refund you and send me the card back. But I was having so much anxiety from the whole situation and frustration I said keep the card keep the money and be done with it. After so many years with eBay I am finally going to put in a request to permanently close my account. eBay does nothing to protect its sellers and let’s you get ripped off. I’m out money and a graphics card. It is what it is though can’t let him get to me, just keep in mind buyers on eBay will do this to you, they will buy from you then don’t know what they are doing complain and get to keep your item and money. It’s just not worth it anymore to sell here. It’s been a good couple of years, that helped me offset paying for new computer builds selling my old hardware in original boxes and packaging. but if you plan to sell here keep in mind eBay will always screw the seller over.

eBay has been my go to site for years. I find the best price on what I’m looking for about 90% of the time. It may take longer to get the price if waiting for an auction to end but if It’s not something needed immediately it’s worth the wait. Make sure to read full description of the item so it’s in the condition you want. Do not rely solely on the fist page of a listing since some may have errors such as being listed as new but full description will say open box. New open box may be fine for personal use but if you’re looking for gifts make sure it is new/never opened. If it’s not clearly stated don’t be afraid to ask the seller. Better to ask than go through the hassle of having to return the item. If a problem arises, with an item described wrong or receiving something not as pictured, eBay will work with you to get a full refund. People make mistakes, it will happen, be sure to follow guidelines for return. Do not just return an item without starting a return on eBay or getting confirmation from the seller and make sure to do it ASAP and include a packing list and return ID#. Once you get used to eBay and how it works you will find it’s a great shopping site.

I just wanted to take minute and say, THANK YOU TO ALL THE EMPLOYEES AT EBAY! If you look back on your first Ebay purchase, it was AWESOME, a new way to shop, but also sell. Then another player got into the Online Seller, and yeah, I have purchased from that place, but like a good old friend, I find myself always opening my EBAY App, if for nothing more than to browse, however that usually ends in a purchase…….perhaps you shop in the BIGGEST BOX STORE CHAIN, and if you do, and are like me, buy things you don’t need because there is so much…..EBAY, SAME WAY! I purchase so many things from EBay, things I wasn’t looking for, but things I always wanted, but could never find, AND, I DID NOT HAVE TO LEAVE MY HOME!!! Unless you live under a rock, we are all aware of the ABSOLUTE LAWLESSNESS IN MANY CITIES, AND RAMPANT STEALING AND CREATING A VERY UNSAFE SITUATION FOR ONE TO BE IN, JUST BECAUSE YOU WENT INTO A STORE TO SHOP….I pray it ends and soon, but with EBAY, YOU NEVER HAVE TO PUT YOURSELF IN ONE OF THOSE DANGEROUS SITUATIONS!!! So, if you are like me, if you have wandered, reintroduce yourself to OUR FIRST ONLINE SHOPPING FRIEND, AND SAY HELLO, AND TRY AND MAKE YOU PURCHASES FROM EBAY, YOU WILL NOT BE DISAPPOINTED!!!! As for me, THANK YOU MY OLE FRIEND, YOU MAKE COMING BACK, JUST LIKE ONE NEVER LEFT!!!

My site says NO RETURNS. But recently a buyer said that my item was not as described, eBay AUTOMATICALLY accepted the return, without letting me protect myself. This was a jet black fur, which my 12 photos showed that the fur was indeed deep black, but the return was granted to the buyer who said the fur was brown. The eBay representative who looked at my 12 photos said that the photos showed that the fur was definitely Black. There was a rug on my floor in the photo which was brown, black, and beige, and you could clearly see that the black in the rug was the same as in the fur, and you could clearly see the brown color in the rug. There was photos too of this sweater on my off white sofa, and you could see that the fur was jet black. The Philippine representative told me that its an automatic return policy that eBay has if the buyer says not as described! The Philippine rep also said it’s better for me that I take back the item even if it’s buyers remorse, BUT THATS RIDICULOUS!
Why should I pay the shipping both ways! Why should I lose money! WHERE IS MY SELLER PROTECTION!!
EBAYS NEW POLICY IS VERY BAD. EBAY BUYERS KNOW THIS AND ARE ABUSING THE SYSTEM.
My seller asked me why I’m protesting her return.. as she put it “ no one else protested her return!” She then continued to tell me that my sweater was the wrong color black! At present my fur jacket is on the way back to me.
WHY IS EBAYS ALLOWING BUYERS TO ABUSE THE SYSTEM!

Whoever designed the new “touch the screen to start an image search” “feature” has obviously never used the mobile app. This new “feature” ruins the browsing experience. I don’t even want to spend time on eBaySellingShoppingOnline anymore...
You folks should use your own app more often; Most of us actual users do this: search for an item, then browse the long list of items that come up using our thumb by 1a) resting our thumb on the lower area of the screen until we’re done looking at the current set of items on the screen 2) then moving it up the screen to scroll and get the next set of items. Or 1b) even if we don’t rest our thumb for the entire time on the screen, there’s a delay from when we touch the screen to when we scroll (this delay is our brains processing information).
Now if my thumb doesn’t IMMEDIATELY move upon touching the screen it causes the “image search” feature to pop up and it COMPLETELY ruins the experience and flow and enjoyment and everything that makes browsing eBay anything resembling good.
I’m typically pretty accepting and understand that nothing is perfect and take the good and the bad with apps and other things. But this is just silly, anyone that uses eBaySellingShoppingOnline can see how much this ruins the browsing experience. It really makes me not want to use it anymore...

Full of scammers and not made to support new sellers. I uploaded one product a day, for a month, only ever getting buy requests from scammers asking me to text them, which I would just ignore, only having replied to one or two to figure out if it was legit. When I finally made my first legitimate sale, eBay decided to suspend me indefinitely almost immediately because of “suspicious activity” on my account. I read all their rules of compliance and I don’t believe I did anything suspicious or harmful to the community to deserve a permanent ban. Customer service is near impossible to get a hold of. Had to resort to messaging them on Twitter and even then they wouldn’t tell me a reason as to why they banned me. It’s infuriating. They essentially have a platform full of scammers and choose to ban people who follow the rules and don’t list anything disingenuous. You can google search other people that have had the same thing happen to them. I’m not a unique case. Not only that but they waited until after I shipped my product before banning me and are withholding my funds for a month. It was sold Dec. 8th and they won’t pay out until Jan. 8th. Absolutely ridiculous. I’m not down a product, a platform and my profit because of their stupid decision. Small businesses beware and do not make eBay your primary selling platform. They’ll screw you over and will not care at all.

I have 20 years of experience with eBay if not more! eBay is the only place online I like to shop for almost anything! The sellers are hot held to a very high standard they both the buyers but more importantly by eBay! They have lived up and surpassed even the highest of expectations! you can actually trust you’re going to get the product, it will be as described and if you do you have a problem it will be immediately addressed by post to seller and eBay!
eBay’s site as well as their app, offer a wide range of prices on items as well as the ability to make offers if the price is too high! The sellers respond quickly and if they don’t except your offer they make a counter offer. What could be more fair than that? In addition, the majority of sellers either offer free shipping or actual shipping costs! You do not find that on any other site! All of these discount sites that you see, try returning an item, or telling them you have a problem with an item. You get the runaround of your life because most of them are not in the United States. I am those buyer and I have been a seller on eBay. beyond_belief

I was banned for no reason
“ Your account was suspended because it exhibits a risk to eBay and to its community. As eBay is an Internet-based business, and its members are our customers, we must carefully weigh the risks involved in allowing users on our site. From time to time, we find accounts that present a level of risk that is unacceptable and are, therefore, suspended.”
I literally posted 5 pokemon cards I was trying to sell from my childhood then five days later received a ban. The contact us didn’t have an email or phone number, it had a virtual agent which claimed the issue was likely a payment issue, but couldn’t put me in contact with a live agent. I finally gave up went on my computer to view the desktop version after 30 minutes finally found a phone number which I called and it said something like“this phone number is an error” before hanging up. I finally found a form for an email and filled it out, clicked the button to receive a copy of email (which I never did), but I finally got a response back with that message.

Long story short, don’t waste your time with eBay. I’m lucky and my issue doesn’t involve me losing any money (just several hours of my time in an attempt to make a few extra bucks), but you could encounter an issue with actual money on the line and literally the worst customer service of all time.

my acc got locked and suspended for no reason whatsoever. I had literally just created it two days prior. I was trying to start selling things. And for my efforts i get acc ban without any explanation or recourse for me to undergo. Guess what im not making a new email adress just to get banned for no reason again. Ontop of this absurdity ebay and paypal have a monopoly where the seller is forced to use paypal or have to pay 30$ a month for a "online marketplace" acc or something. And when you are using paypal they take a tax from the money u make, ebay takes a tax and in the end you wait extra week to receive 50% of the earnings you made. Also Never sell more than 1 item at a time because ebay buyers are all scammers who request refunds on items you clearly have labeled "NO REFUNDS"... Why does ebay allow a buyer to request refund and receive their money back even when a seller has set the option "no refunds". That defeats the purpose of having the option in the first place. So if you sell 2 things and 1 of them request refund when you already withdraw the money, ebay will take the money you made from the 2nd item and give them to the scammer buyer. Without question ebay returns the money to the buyer, therefore scamming the seller. I used to have a negative balance on paypal because ebay steals money from there for the buyers refund even if i have nothing on the account. Ebay is actually on the scammer side, and paypal is their method.

I have been selling on eBay for years. The last years using solely the Ebay app. I list approximately 200 items weekly.
Firstly, stop with the updates. With every update the features seem to go downhill. It is becoming harder and harder to navigate. Placement of followed searches, watched items and even things you're selling are scattered all over the place.
As far the as selling feature goes, the only improvement I could recommend is adding the second category option to an item being sold. That feature is only an option on a pc.
It would be nice to be able to delete bought items. That used to be an option but not with the latest update. Ugh. I like a tidy bought and sold list.
I love selling on eBay. eBaySellingShoppingOnline is way simpler than the old style desktop way. eBay is the way I make ends meet and pay for my children's college. Don't think I don't appreciate the opportunity eBay gives me. Considering I pay over $18,000 in eBay fees a year perhaps you'll pay a little attention here. PLEASE stop with these downhill updates. Are the tech people trying to find things to do? Why mess up something that was ok?

eBaySellingShoppingOnline itself is okay from what I got to try out. I made a purchase with it and everything worked great, and I like having the option to get notifications directly on my phone without having to keep checking the website all the time.

However, I ended up deleting eBaySellingShoppingOnline soon afterwards because I also like to access the website from my phone's browser where I can use all the features of desktop mode. Well, I was browsing on the website and it was working fine, but then when I tried to open a certain page, I was automatically redirected to eBaySellingShoppingOnline . I don't remember now what it was I clicked on, possibly to see a seller's other items, but in any case, it had nothing whatsoever to do with eBaySellingShoppingOnline . I went back to the browser, tried again, and was redirected again. The website refused to let me open the page in the browser until I finally removed eBaySellingShoppingOnline altogether.

I suppose it's possible there's an option somewhere to stop it redirecting, but I didn't feel like wasting my time searching. When I'm using the website, it's because I want to use the website. When I want to use eBaySellingShoppingOnline , I will open it myself. There are pros and cons to both, and I'm not interested in having an app that decides for me when I want to switch.

As an artist is very frustrating to see my ideas being reproduced over and over. Ebay does nothing about this. It would be nice if there was a setting where I can list my items so only certain buyers can see my items for sale. This would illuminate other artist from seeing my listings and duplicating the items that I’m painting on and profiting off of my creativity. This is very unfair and Ebay should step up and do something about this!!!
Seems like Ebay only cares about making money and if I stop listing on Ebay, you will see a severe drop in “Yorkie handpainted” listings because people can’t seem to come up with their own ideas! Do the research and see when I list something new and unique, the next week duplicate items pop up. Several other artist friends of mine have dropped off of eBay because of this complication.
Again, the solution would be for me to be able to block other artists from seeing my listings. I could care less about Private listings, it needs to be where my listings are blocked from other artists that can see my listings in copy my ideas.
Step up and do something about this or I will just need to say goodbye to Ebay.

So, let me start this off by saying i am not happy with eBay whatsoever. This website and app is the biggest scam to ever be made. Now let my make this clear, if you are BUYING from eBay. No problem, have fun scamming people and having eBay help you scam them because of their "selling agreement". BUT, if you are selling or trying to sell off of this website you are in for a "fun" ride. If your intent is to sell you will be shown just how easy it is for people to scam you. Here's what I mean buy this. I have sold over 20 things over eBay and 15 of those 20 things have all been the same. Even though I put in the settings that "I DON'T DO REFUNDS" the people buying from me where able to schedule a refund for my product claiming "that I had missing pieces or parts" even when I was selling something such as a cup... anyways because of this and how eBay is a buyer first type of company EBAY themselves were able to go into the PayPal and send the buyer BACK the money WHEN HE HADN'T EVEN SHIPPED MY PRODUCT BACK. So in this case he had MY product and had his $200 back... it has been over a month and I have lost over $2000 due to this ongoing scam to eBay and their "buyers". I also haven't received my product back ever. So, if you are going to use eBaySellingShoppingOnline to buy. Have fun, if you are going to use eBaySellingShoppingOnline to sell. Good luck because you are going to loose a lot of money.

I’ve been a member on eBay for over a decade at this point. I’ve been using eBaySellingShoppingOnline for a good portion of that although lately it’s been very frustrating. I watch, bid, sell many items on eBay and when I’m browsing my lists everything randomly disappears! Tells me I have no bids or offers, or items in my watch list! I have to refresh for it to come back and even then only a couple items will show up. Right now I can’t even scroll my lists! Disappears every time I scroll down! This has affected my bidding and it’s getting out of hand! Please fix this ASAP! Also a much needed and long overdue filter is the ability to search by feedback rating! I sift through so many listings trying to find sellers that are 98%-100% feedback rating Or the number of negatives they have in the past 1-6 months. Also the ability to search for trusted sellers would be nice. I’ve had many issues with new members. Yes I’m aware they’re new but my time is valuable! Most recently I made a purchase and the seller had a problem with verifying their email due to mistyping it. They cancelled the transaction. (I had to call PayPal to get my refund on that one) They kept in contact and had me wait a week for them to get it re listed! On top of that they had me pay more than the price we agreed on during the 1st sale! I value my time and it would be wonderful to filter by seller rating! Thanks for hearing me out. Thanks for your time!

TO ANYONE FROM EBAY, PLEASE READ. I’ve been using the eBay app for many years and it’s time to make major upgrades as far as searching goes. For example, when you refine your searches you should be able to put options for the seller. Separate companies from legit normal sellers/people. First off, I hate looking at generic stock images of companies selling stuff. Especially when it comes to clothing or car parts. I would rather buy from an actual human with actual pictures of the items. Not companies with 20K or 100K in feedback that can’t even answer your questions or make sure your item is shipped accordingly. They are very unorganized because of traffic. eBay shouldn’t be for companies. Also, there should be an option to choose sellers with 100% positive feedback. Or no more than 3 negative reviews. I don’t want sellers with 10 or more negative reviews. It’s a preference because why would I want someone that hasn’t learned or doesn’t take pride in selling. It’s really not that hard to keep your feedback at 100%. I’m a buying/seller and everybody I’ve dealt with has been really legit simply because I keep it with the trusted ones. But it’s hell when you have to search for hours in order to find these people. I have it a three because other than that it’s fine but this has been a huge hurdle. I’m surprise no one else has thought of changing this.

Ebay has wrecked eBaySellingShoppingOnline. The easily usable & navigatable app is gone! Ebay has disabled the older version of eBaySellingShoppingOnline which I really liked and left me with this new version 5.18.0 which I can't stand. There is no user customization anywhere! Now the home page is nothing but suggestions, “deals of the day” & ads, where is my user data? I have saved searches, members & collections which I am not able to set as my home page nor am I able to view anywhere else either. At least on the desktop version I can switch from the home page to the “saved” page but that option doesn’t exist on eBaySellingShoppingOnline .
The “my ebay” page also has no user customization, I would collapse the left hand column while looking at items in my watch, purchased & recently viewed lists, instead the viewing window is only 1/2 the screen while the left hand column just takes up valuable screen space. There are a myriad of other issues I would alter through user customization but I can’t go over all of them here.

When Ebay updates their app; give the users, whose sales and purchases finance Ebay, the opportunity to customize their experience.
I’ve been an Ebay user for over 16 years and I hope the designers of the Ebay app read these reviews and incorporate the users suggestions into the next round of updates. I won’t be using eBaySellingShoppingOnline until further updates are made, instead I’ll use the desktop version on my ipad, which is set up with my preferences.

Very dangerous! eBaySellingShoppingOnline is so convenient and easy to use that I find myself for hours looking through things for sale and I love it. Anytime that I have ever had to speak with the eBay representative they have been extremely professional and 100% attentive and really wants to get involved with solving your problem, explaining the rules so that maybe you don’t experience that issue again, and they will also reach out to the seller if the seller is the one that’s wrong and explain to them why they are. I love eBaySellingShoppingOnline and I love to work with the representatives. I do you not feel anxiety that I need to call the eBay customer service reps and I’m like “oh great it’s going to be a problem”, it is the exact opposite. Again like I said the reps are so professional and extremely helpful I love to get to work with them. I do not like having an issue with the seller but I absolutely love to work with eBay’s customer service reps. So if you have a little bit of time check out the eBay app and you just might find yourself doing the same as me, and staying on it all day long.

Buyer beware! EBay has not changed one bit. After ten years I thought I would give them a second chance. OMG! Big mistake! I made 6 purchases from various different eBay sellers and what I discovered was. EBay is only as good as it’s best seller. The worst sellers are just straight up scams. They claim their system can detect these people and automatically boots them out. It doesn’t. If you have the unlucky fortune of buying something from a scam artist seller and want to get your money back. Good luck for the next 30-60 days, some cases take even longer to refund. In this case the seller sold me car parts, eBay claimed they would arrive by the 4th of the month. Time came around, I noticed the parts had not even been shipped yet. Contacted the seller for an updated ETA. Got a can message auto reply stating the seller was out of the office and would not return till next month. This is the scam. You can not get a refund because it has to be done by the seller not eBay! EBay insurance policy has time reporting and other restrictions which eliminate you from being able to claim fraud via their 100% guaranteed insurance. So just like last time ten years ago. I had my Credit card reverse the charge and learned never to do business with eBay’s scamming sellers again. Keep in mind you are not doing business with eBay! They are not involved with the purchase beyond introducing you to the scam artists they call sellers!

Both my fiancé and myself have bought and sold on eBay for years. Within the past year or so, both of us, on separate accounts, have had many buyers buy or win an auction, ignore repeated invoices and requests for payment for weeks on end, finally contact us and ask questions that were answered in the item’s original listing (making it clear they didn’t read the description or look at any of the posted photos), then cancel their order. Or the second the bidding ends, the winning bidder asks a bunch of questions then decides to cancel. This is frustrating for obvious reasons: the bidder had at least a week to ask questions and shouldn’t have bid repeatedly if they weren’t sure they wanted an item.

eBay doesn’t seem to care about the fact that when someone submits a bid or offer, they are entering an agreement to pay. Also, eBay counts the cancelled order as part of my seller revenue and automatically charges me for 10% of the sold item’s value... despite the fact that I never received payment for that item.

This issue puts sellers at a disadvantage that buyers can do this repeatedly with no consequences. A buyer with repeated no-payment problems should have restrictions/fees placed on their account. Even better, eBay could follow Poshmark’s policy and charge the payment method once an offer is accepted or the auction closes.

I have been an eBay member since 2001. That’s a total of 18 years. I think in the last three years the credibility of the eBay sellers has disintegrated. They lack credibility, integrity. My first 10 years maybe longer no matter what I purchased it was always exactly what they stated I warily ever had to return anything. I think maybe I returned two things in 10 to 15 years. Now it is just awful. The quality is bad it’s not as it described and what I find is that eBay doesn’t support the buyer when it comes to certain items. I don’t mind purchasing something if returns are not excepted, but when there is dishonesty and I purchased the item based on their truthfulness and I discovered that there is dishonesty involved regarding the product and I open a complaint and eBay supported the seller. The particular item I am talking about was a Kiehl moisturizer I purchased on eBay. I discovered The item was expired. I did my homework before I opened up the complaint. I personally met with the Kiehl representative To educate myself on skin care and expiration dates before I even opened up a complaint. I doubt that you’re bored who makes these decisions Didn’t do the research I did. So my lack of trust with eBay supporting me as a buyer has disintegrated considerably just like the sellers you allow

Many items have a description in their title and a DIFFERENT description in fine print on the description page that deceptive sellers use to deceive. Also sometimes a photo falsely suggests strongly the size of an item (even though the actual dimensions are on the description page showing actual dimensions much smaller in metric but without a ruler or coin to suggest actual size for polite reference), KNOWING MOST WILL LOOK AT THE PHOTO AND BUY BECAUSE OF IT. This on items they know are copies / counterfeits of the real product in standard size, like a hairbrush I bought which was actually so small I couldn’t hold it to brush with it without it flopping out of my hand over and over. It’s as though they intentionally deceive because they know that NO ONE will return a $2-3 item. Also my eBay app should hold my purchase history INDEFINITELY OR UNTIL >>>I<<< delete it, and not be deleted by the eBay system. If I purchase lots of things it’s very easy to forget or lose track of an item ALREADY PAID FOR THAT I NEVER GOT. ESPECIALLY if eBay deletes my purchase history. It’s MY RECORD. DON’T DELETE IT FOR ME!!! Allow me that option. 😡 in light of what I’ve said, choose carefully and you may do well. There are some very good deals on eBay if you have good judgement and the time for all the hassles too. JD

I’ve been a seller on eBay for many years, a review on the platform itself is a whole different thing. This is a review of eBaySellingShoppingOnline . I think it’s very easy to use and helpful for both buyers and sellers. I feel eBaySellingShoppingOnline gets rid of a lot of the extra features that get in the way on the website. However, I don’t like that as a seller the only feature is to view, edit, and list your items. There are a lot of other facets to being a seller that could make up an “Ebay Seller App” such as paying my bill, viewing my daily sales or monthly numbers, starting a promotion, etc. All of this aside, there are two actual flaws with the current Ebay app. When I click on my profile to view any new or previous feedback, the screen never loads. Also, when scrolling through my items eBaySellingShoppingOnline loads the items in bunches. This is fine but I am never able to scroll through all of my items because after loading a few bunches as I’m scrolling it freezes and can’t load anymore items. Then I have to leave the page and go back to try to get further down the list of the items - but it’s never possible. Fix these two things and you’ll have 5 stars from me!

Most app features work well but they continue to fail to address the needs and suggestions if sellers. Too many circular help options. The mail reason for my low rating is eBay still has NOT fixed old purchases being “stuck” in the list of purchases. When trying to remove very old purchases (so to increase # of watched items) it says unavailable or just doesn’t let you delete them or the just reappear. Why doesn’t the developer FIX THIS???? There’s so many complaints about this going back several years!
Related: why is there such slow limit of the number of watched items one can have? That makes no sense. In fact, I can guarantee eBay is losing money by not fixing this problem. If I could watch more items, I know I would be able to watch them and buy more. But if my list is “full” I simply forget about the items that I might have bought.
Seriously, you guys need to step up your app or sellers and buyers (like myself) are going to leave eBaySellingShoppingOnline. I know I’ve about had it with eBay’s lack of interest in helping its sellers. You guys purposely don’t make it easy to get help or to get improvements made. Take heed of the feedback and make changes or you’ll become the next “tumblr” and die a slow death.