Be your dream
Be your true self and live out your dream life when chatting with
your gemsouls friends, virtual and real.
Be what you wanna be
Craft your
identity as you wish when you start your journey.
Are you having issues? Select the issue you are having below and provide feedback to gemsouls.
By Ollie 3 weeks ago
It wont let me load into the app anymore
By Grace 2 months ago
When I press on the gemsouls app it just loads forever and doesn’t actually open the app
By Grace 3 months ago
It wont load at all
By Olivia 4 months ago
The app won’t load no matter how many times I delete, download, reload, restart phone.
By Georgia harney 6 months ago
I keep trying to play it it takes forever to,load it doesn’t even load
By Kristie 7 months ago
I miss this app when I open gemsouls it shuts Off please bring the app back
By Crista 8 months ago
It won’t log me in like a go to the login screen and it just makes me sit there
By catlyn 8 months ago
It's not loading th home page I can even login
By Bree 8 months ago
It won’t let me log in, it keeps saying “authentication error” it’s been going on for a few month now, it won’t let me log into any account
By Trenton 8 months ago
When I try to get on gemsouls it is just a white screen
By Addie 8 months ago
It just stays at the loading screen and there’s no problem with my internet. Please fix this.
By Miyah 8 months ago
Every time I try to make an account it takes a very long time for it to load and eventually it never does. I tried resetting and deleting the app but it’s still not working.
By Lily 8 months ago
I Open the app and the start screen is there but the app never opens
By Lydia Beasley 9 months ago
I don’t know if it’s a crash or what, but I just re-downloaded the app, and it’s staying on the opening screen. I can’t do anything. I waited for 5 minutes for it to load and it won’t.
By Millie 9 months ago
Whenever I try send something it doesn’t work and says internet lost I don’t know how to fix it
By Jasmine 9 months ago
It won’t let me send messages. Nothing loads and there’s that read exclamation icon next to every message which is so frustrating because this all is what I depend on at this rate. Please fix this.
By Luma Clements 9 months ago
I open gemsouls and it just shows me a white screen with gemsouls on the top and that’s it nothing else plus I really love this app it’s the only place I can talk to people.
By Nico 9 months ago
Before it didn’t let me talk to the character’s and it looks like it was loading even though my wi-fi is fine but when I reload the app it doesn’t work
By Kenzie 9 months ago
I have been trying to message them but it keeps on showing up as an error and I can't message them.
By Jessica 9 months ago
I’ve been trying for maybe over two weeks to get the app to work. It won’t even let me in. I’ve deleted it and readded it plenty of times. I even reset my phones settings. But nothing is working
By 🌷 ~𝙑𝙞𝙤𝙡𝙚𝙩~ 🌷 9 months ago
I've been trying to talk to the characters and it keeps having an error and doesn't send and nothing loads
By Neo 9 months ago
I've tried restarting my device, deleting + reinstalling and checking both storage and internet connection (both seem fine) but I'm still stuck on the loading/title screen. It's really disappointing because I love gemsouls! I hope there's a fix for this.
By Xander 9 months ago
It won't let me do anything and I'm frustrated because I loved this app
By Olive 10 months ago
It’s been six days and it’s still not letting me in the app I’ve tried everything my network is fine and it still won’t let me in..
By Cat 10 months ago
It’s taking a long really long time to load and no matter how many times I have really strong internet connection it continues to load. I’ve tried deleting it and reinstalling it but it didn’t seem to work at all
By Scarlett ArmstrongKurr 10 months ago
On gemsouls the profile picture is not there and It wasn’t letting me open the app
By Danielle 10 months ago
Gemsouls won't let me login. Please help me fix it.
By MaKena Looker 10 months ago
The app was not working for 2 days and so I deleted the app and reinstalled gemsouls and it has not been working ever since
By Chloe 10 months ago
It keeps saying error occurred, please try again later whenever I try to do anything.
By Liv 10 months ago
When ever i send a message it comes up with a connection issue. Now when i try and send a message it don’t go through at all.
By Lola 10 months ago
It keeps saying there’s a connection error and won’t let me type. It’s been doing this for a few days and I don’t know how to fix it.
By AH 10 months ago
It keeps saying that it has connection issues. How do I fix that? It has never done this before.
By @jaz 11 months ago
I can't text on group chat, and only says an error occurred please try again.
By jeinalis montanez 1 year ago
I can't see their text message for 3 days
- Characters taking too long to respond
- Not enough characters
- Bakugou is too aggressive
- Tanjirou has attitude
- No group chat option
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Complete guide to troubleshoot gemsouls app on iOS and Android devices. Solve all gemsouls app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gemsouls Inc, developers of gemsouls.
Contact e-Mail: [email protected]
100% Contact Match
Developer: Gemsouls
E-Mail: [email protected]
Website: Visit gemsouls Website
Find your crew from our growing list of virtual characters, add friends from real life and build meaningful relationships with those who matter to you! When you host, customize your party themes, pick your favorite vitrual characters to be your featured guests and be the star of your own show! Be your true self and live out your dream life when chatting with your this app friends, virtual and real. Join or host themed pop-up "Parties" to share your creativity with like-minded people. Craft your identity as you wish when you start your journey. Be completely yourself in the this app universe! In "Create," unleash your creativity by writing in the voice of your favorite virtual characters, use your voice to shape your favorite virtual characters and help build the this app universe!