Contact JustFit Support

I was charged with 1 year subscription but i only want a free trial, and I want my money be back to my account

Over charge me I want one month charge not one year

I got this downloaded but no plan in subscribing it says theres a free 7 days trial but since my gcash has money it automatically took Php 2,290.00 and I need that refunded. Please.

Refund my money, i did not concent to this product!

I subscribed for a yr only to find out in the first series of exercises that they required jumping. I specified in the questionnaire that I cannot jump (I have a very deteriorated ankle due to Rheumatoid Arthritis. I have been able to do chair yoga and thought that would be the type of exercise plan I would get from Just fit. I am so disappointed and expect a refund as I specified on the questionnaire that I could not do that type of exercise! In your ad It showed a very heavy set woman exercising on a bed, so I while I am not heavy set, I AM 74 yrs old and have very bad joint I feel I was very misled!

I cancelled my subscription and have not eat received refund. I trialed and then just automatically charged me I would prefer a refund if the 70+dollars.

Hi I signed up to a free trail and canceled the following day but you've taken payment. How do I get this refunded please?

I was just shown how to find subscriptions on Apple. It showed that I have a subscription with you that I never ordered & would never use. I am a Senior 71 years old & full of so much metal I could be the bionic Nana! I have an ankle replacement, both knees have been replaced and my right hip has been replaced 3 times if it happens again I will be in a motorized chair. Now does this sound like I could workout $69.99 a year means a lot to a person on Social Security I can see I have been charged twice for that amount & I kindly would very much appreciate being refunded. Just my monthly medication costs me $700.00 monthly. That leaves me with just $800 for food, housing & other incidental’s. Looking forward to your response, Susan Hayes-Woods.

I downloaded the app for 7 days never used it I do not want a subscription cancel and your site tried to bill me please cancel subscription

I downloaded the app and I wished to have a free trial , but ay the very first day, at that moment , the amount pf 1800 deducted from my account

Downloaded your app from Google and it doesn't work.

Hi,this is Haripriya Naresh (+91 9908755591). I have subscribed to justfit 3 months back and done the payment through UPI connected to my bank account. It was due to be renewed on 22nd feb and so since I didn't wish to continue as I can't workout anymore due to an injury to my arm, I had cancelled my subscripton on 20th Feb. However inspite of that today an amount of Rs 2899/- was still deducted from my account. Please refund me back that money as I had cancelled it 2 days before expiry and I trusted that it will be done. Looking forward to a speedy resolution

Hi,this is Haripriya Naresh (+91 9908755591). I have subscribed to justfit 3 months back and done the payment through UPI connected to my bank account. It was due to be renewed on 22nd feb and so since I didn't wish to continue as I can't workout anymore due to an injury to my arm, I had cancelled my subscripton on 20th Feb. However inspite of that today an amount of Rs 2899/- was still deducted from my account. Please refund me back that money as I had cancelled it 2 days before expiry and I trusted that it will be done. Looking forward to a speedy resolution

I accidentally took the plan for one month and amount got deducted from my account and I cancelled the subscription now. But I couldn’t get my money back

I’ve requested a refund on 2/13/24 the apple sit is showing a refund but I have not received it. When will my account be refunded

I want a complete refund for JustFit. I do not like the app and was charge the full $39.99 when it stated it was a $3.99 per month and I could cancel at anytime. It has been 7 days and I have yet to see a refund!! I will be notifying the BBB next

I paid for a years subscription back in Sept/oct… had to stop bc of a lower back injury… now when I try to log in, it says my email is not registered! Please refund my money! This is unacceptable! 🤬 I have also emailed you but no reply from you!

I did not authorize the 1 year subscription. I downloaded the app which stated 7 days free trial. But you debited my account on the same day I downloaded the app. I need my refund

Hi!! My trial suppose to be expired on Saturday and I was about to cancel the subscription on Saturday. But my payment got deducted already. Kindly refund my money.

Trying to cancel thr day before it renews and oddly enough there is no “cancel my subscription “ button to be found anywhere ! Very frustrating and time consuming . I want to cancel today before I get charged again please .

I have deleted the app, tried to cancel it a few days after downloading, but you still charge me every month subscription. Please unsubscribe me and stop with chargeing. Is it possible that no one could remove the app and stop you from charging something that they do not want to??

Hello This is the 2nd month that i have contacted you to refund the £19.99 (x2) You did reply to me for the bank account details on the 20/09/23 which i supplied but I still do not have the refund. as previously requested - please refund the UNUSED subscription and refund the payment Janet Griffith jangriff@redacted 17 Stonefield Longton Preston LANCS PR4 5HP

My money has been debited even if I’m trying to unsubscribe. Kindly refund my money

I signed up for the 7day trial. I cancelled it within the week but you have still taken my money. please refund my account

I want to unsubscribe but can't work out how. I tried going into settings and subscriptions on my phone but am only given the option to resubscribe, not to cancel.

When setting up my profile, I specified that I have knee issues and did not want any jumping. The workout I got includes jumping and kneeling on the floor, which I can't do. Also, the video often stops in the middle of the workout so I can't see how to do the exercises.

I was charged the annual fee without my approval. I was only interested in the free 7 day trial. How do I get my money back?

Please cancel my subscription.

I will be reporting to the Better Buisness Bureau and disputing with my bank

Hi, when i installed the app it was saying it s 7 days free trial but my account was already debited instantly. I don t even know if i like it. And so far I consider this was missleading given the 7 days trail does not exists...want my money back. What do i need to do?

Been trying to cancel subscription without success . please cancel. Thought it was an in chair exercise because I can not do floor routine because of back surgery

I got charged of annual subscription fee of $69.99 before the free trail week ended so I want to get refund of that amount and cancel the subscription. I have mailed so many times . I just want my money back

Please cancel my subscription!!

My free trail was supposed to have ended 4/14/23. When I went to cancel it on 4/13, it had already charged me. Please let me know how I can get this rectified. I want to cancel the subscription or at a minimum change to a monthly as I did not get a chance to use it last week.

My free trail was supposed to have ended 4/14/23. When I went to cancel it on 4/13, it had already charged me. Please let me know how I can get this rectified. I want to cancel the subscription or at a minimum change to a monthly as I did not get a chance to use it last week.

I signed up for the trial, found it was too hard for me, and want to cancel. Please refund me money. Thank you

Hello, I wanted to check out the app and signed up for the free week but was charged $35!!! I canceled the app and it still says it is pending the charge. I do not have the money for this and did not authorize this! Please help me cancel the charge ASAP!

Good morning I accidentally deleted the app. I purchased for a full year. I love the program. I have been 21 days consistent. Can you please please please help me log back into my account so i don’t loose any time or progress. Thanks for your prompt help.

I want cancellations the program

I did not authorize a year subscription and was charged $75.99! This charge just overdrafted my checking account. Please send me a refund. The APP said this was going to be a $15.99 monthly charge. I did not and would not authorize this payment. I need an immediate refund. You are scamming so many people. This is not right.

I did except a 7 day trial, I cancelled this morning at 7:00 a.m. mountain Standard Time, I received shortly there after that I had been charged 69.99 at 6:55 for a year. Put this back in my account now.

I tried the app for 4 of the 7 day trial. I did not authorize a subscription. I want a refund of the $69.99 charged to my account!

I got charged in my account barely started. The trial gave me a 30 day free trial before getting charged hasn’t even been 30 days and I already got charged $69.99 I want my refund.

I need a refund to my account I did not authorize this payment I went on the app to cancel and I didn't have an option to cancel so I need a refund now

I need a refund to my account I did not authorize this payment I went on the app to cancel and I didn't have an option to cancel so I need a refund now

I’ve been trying to contact you for a remind. I do not want you fitness app and definitely do not want it renewed! Please refund my $69.99,

Please refund my $69. I need my refund asap. Thanks

I was charged and already cancelled I want my refund

I signed up for the 7-day trial on 2/14/2023 and was charged @29.99 on 2/17/2023. I am trying to get my money back.

I just had 75.00 taken out of my account. I have canceled this. how long before I get my refund ?

I got charged and I did t order this app need a refund as soon as possible

I SENT AN EMAIL LAST WEEK CANCELING THIS. YOU JUST TOOK 75.00 OUT OF MY ACCOUNT. I WILL BE REPORTING YOU TO BBB AND CONTACTING MY BANK AND REPORTING THIS AS A FRAUDULENT CHARGE.

I only wanted the 7 day trial and now your not allowing me to unsubscribe I want my money back or I will report fraud to my bank.

I wanted to do a trial and loaded this app this morning: i want to cancel any trial i loaded at this time. Please send cancelation confirmation to my email!

I just wanted to use the 7 day free trial. I cancelled my subscription before the 7 days were over. 3 days later I was charged $84.93 when I don't even have the app or an account anymore. I have emailed and haven't gotten a response and cannot find a phone number. I would like a refund!

I didn’t not want to subscribe- I have doctors orders not to do these type of exercises. Please remove my subscription and refund me immediately before I contact my attorney.

I need help canceling this app- what is the phone number??

I just wanted to use the free 7 day trial for one it hasn’t been 7 days for 2 I cancelled my subscription and was still charged $69 I don’t even have the app on my phone let alone use it . I have emailed and tried to find a number . I will be contacting my bank !!! Y’all are nothing but a scam ❗️❗️❗️❗️

refund i was charged for a trial subscription that i cancelled

We canceled our 7 day trial and were charged. We are requesting a refund ASAP.

I sent a email asking to cancel my trial and was billed anyway. I want my money back before I contact better business bureau

I tried to cancel my subscription and it wouldn’t allow me too and now they’ve taken $74.19 away from me

I'm having the same issue. These people have terrible customer service and charge you when you ask to cancel. I still haven't received a response and still got charged. I wanted the three month plan, not the yearly. I'm starting to think this is a scam.

I have emailed your company several times asking for help cancelling my subscription. I was given no help and, without my consent, was billed $69 for a years membership. I want this charge removed now!

I have subscribed for free trial for a week and have been charged for 3 months. Please give my money back.

I too got charged for a year wheh I selected a week trial and did not further subscribe and now can’t contact them. They have charged me a year - I want my money back think we need to leave this in the hands of the banks

I was charged a day early for my subscription and have emailed three times and yet no reply. Now I’m here posting this. I want a refund and a response.

I do want to cancel before I am charged. Thank you

I am only 2 days in and I am unable to do too many exercises due to physical problems. Please cancel and after reading comments please remove any charges you have charged.

Hello, I activate the 1 week free trial but I’ve been charged for 3 months plan. I want to be refunded please

After filling out the questionnaire you are giving me exercises I cannot do!!!!! I want a full refund!!

Who do I contact to cancel before I am charged. You do not make this process easy!

I was trialing JustFit for free for a month now I have been charged over $100 for a yearly subscription that I don’t even want

I did not sign up to a subscription, however the monthly charge has gone through twice on my payment method and I had not approved it. I would like a full refund please Regards Gracie

I canceled and was still charged $69.00 plus tax $74.19. I would like this charge returned.

I cancelled same day as loaded the app and you still charged me $101.65 I want a refund send me a contact number I can call

I cancelled same day as loaded the app and you still charged me $101.65 I want a refund send me a contact number I can call

I need a refund on the pending 69$ transaction. I overlooked today being the last day of the trial and cannot afford to pay this right now. I appreciate the assistance. Thank you.

I tried the trial week and got charged a full year on my credit card….I did not approve the charge and I would like my credit card refunded the $69.99

I have run into some financial problems and can NOT afford this. I am still in the trial period. I need to have this cancel prior to the money being taken out of my account.

Hello I have accidentally subscribed and you’ve taken 61.99 out of my bank, I’m having a spine operation next week and was looking at the App to get stronger when im well but im on sick pay at the moment and this deduction has left me short in my bills account, Im so sorry about this. Please help Jonathan Bell

I was supposed to have a free trial and was charged immediately instead / unable to use the application so far as it crashed every time I open it. I would like a refund immediately

I bought a subscription and used it fo a month. But recently, I think after you were upgraded to a new version, I could not open application anymore it crashed every time I tried to open. I still subscribed the application. Please advise.

I just bought the app a few days ago and it’s crashing every time I try to open it

Hi justfit app is not opening and crashing it worked fine for 10 days and just happened yesterday. I tried deleting the app in which I also lost all the data but I keep my subscription . Please help me solve this or If it’s not fixing I want my money back.

I cancelled and was still charged $69.99. Am I going to be refunded? Is there a number I can call?

I didn’t want to renew my subscription.. I see that it was renewed 8 July but I want this canceled asap Thanks Allison

i got charged before i even got to use my 7 day free trial i would like a refund of my 32.00 that i didn’t not authorize please and thank you