telebirr app not working? crashes or has problems?

telebirr Status

Last Updated on 2024-09-16 by Ethio telecom

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349 User reports:
App has problems

User reports 349

⚠️ Most reported problems ⚠️

Not working

33.7%

Crashes

24.9%

18.4%

Connection

9.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of telebirr Problems 😠👌🔥

Cons

- Biometric payment method not available

- Unable to deposit money from bank account

- Unnecessary "Good Morning" and "Good Evening" messages

- Date selector excludes seniors

- Easy to get a person's full detail

- No email feature

34 Reported Issues: 😵🆘🛟🚨📢

Sindew Mahmud

2022-06-20

it is inactive dont open

Amanuel Getachew Tesema

2022-05-19

my phone is a Samsung s6 age plus but the telebirr app didn't work (open) I have data and wifi what should I do. please give me the solution

Hanan

2022-05-06

Telebirr can installed but couldnot be opened

Manaye Tenaw

2022-04-03

Does not open my telebirr app

Showing 31-34 of 34

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Common telebirr Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot telebirr app on iOS and Android devices. Solve all telebirr app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

telebirr iPhone Issues and Solutions

telebirr iOS app crashes, not working, errors
telebirr iOS app network issues
telebirr on iOS has black/white screen

telebirr Android App Issues and Solutions

telebirr has errors/crashing/not working
telebirr server network connectivity issues
telebirr has black screen

telebirr iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever telebirr app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix telebirr app crashes or not working on Iphone (iOS):

Close and restart the telebirr app on iPhone
Update telebirr app to the Latest Version for iOS
Uninstall and reinstall telebirr iPhone app
Update your iPhone to the latest iOS version

Fix telebirr on iPhone unable to connect to server/internet connection issues::

To resolve telebirr network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix telebirr black/white screen (blank screen) on iPhone:

Follow the telebirr iOS app troubleshooting guide Here →

telebirr Android App Issues and Solutions

Fix telebirr not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent telebirr app issues:

Force Stop the telebirr App
1. On android, goto "Settings" » click telebirr app. » click "Force Stop".

Update telebirr to the latest version on PlayStore

Clear telebirr App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "telebirr app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch telebirr.

Fix telebirr unable to contact server/ telebirr internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click telebirr » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got telebirr » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch telebirr on android.

Solve telebirr black/white screens issue on Android:

Follow the telebirr android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ethio telecom, developers of telebirr.

About this app

Ethio telecom this app service enables you to deposit, receive, transfer and spend money using your mobile number. Additionally, this app app allows you to make payments at shops/convenient stores via QR codes, purchase goods and services online/remotely or even withdraw physical cash at nearby agents. With this app you can easily conduct cashless transactions and receive international remittance. Enjoy the convenience of this app by making transactions solely on your mobile. No need to travel and carry physical cash, everything you need is available at the tip of your mobile. - Easily receive money on your mobile and spend it flexibly. - Easily send money from your mobile and your family will get it at nearby agent. - conveniently receive international remittance on your mobile. - Just click to purchase ethio telecom Airtime and packages. - Tap and Pay for your school fees, tickets and different purchases anywhere anytime. - Increase your efficiency by collecting payment on your mobile.